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I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that … (read more)

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that anyway it gave me a code number and every time it asks me for the code number for my recovery number It doesn’t allow me to put it in where it says confirm a button that says confirm every time I go to click it. It’s not on so I’m utterly confused and I am don’t know where to get help. The bottom line is I need to get my account fixed so I can get my email back again. I lost it a couple years ago and I’ve been struggling ever since.

Locked Archived 1 40

Cannot get started with Mozilla VPN

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, i… (read more)

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, it tells me to open the Mozilla VPN window again (it does this for me) and to turn it on and all that. However, when the window is opened again, I am met with the same "Get Started" page from the beginning, leaving me in the endless loop of logging in. I am running a fully updated Windows 11. Could it be an extension I have?

Solved 4 70

I cannot log in to my Firefox account.

duplicate of /questions/1585147 thread I am having trouble logging in to my Firefox account. When I try to sign in, it does not work. I have already tried resetting my pa… (read more)

duplicate of /questions/1585147 thread

I am having trouble logging in to my Firefox account. When I try to sign in, it does not work. I have already tried resetting my password, but the issue remains.

Locked 2 70

I can't log in on a new iPad to sync

When attempting to login to Firefox on a new-to-me iPad, the QR pairing to desktop method fails. When I try to login using email, it fails before taking me to the passwor… (read more)

When attempting to login to Firefox on a new-to-me iPad, the QR pairing to desktop method fails. When I try to login using email, it fails before taking me to the password entry page. It says "unexpected error".

I'm not using a VPN.

I'm using mac OS 15.7.5 and iOS 12.5.8.

I have pairing on my iPhone and it works well.

Solved 3 80

website do not works firefox/115.19.0

Hi I would like about some issue .I use the latest Firefox ESR 115.19.0 for windows 8 . But I have problem see this website .Website show my only Big icon.Screenshot . ht… (read more)

Hi I would like about some issue .I use the latest Firefox ESR 115.19.0 for windows 8 . But I have problem see this website .Website show my only Big icon.Screenshot .

https://oferty.praca.gov.pl/portal/strona-glowna

Also I can not download Firefox from your website .Websites do not works ?

https://www.mozilla.org/en-US/firefox/115.19.0/releasenotes/

response 404 (backend NotFound), service rules for the path non-existent

HELP !!!!!!!

Solved Archived 2 80

Unexpected Error When Trying to Sign-In On Android After Password Change

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in. … (read more)

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in.

Solved 2 80

Unknown error while logging on mobile

I changed ma mozilla acc password and when i try to log in with new password on mobile "unknown error" occur. I can login on desktop with same password just fine. What to… (read more)

I changed ma mozilla acc password and when i try to log in with new password on mobile "unknown error" occur. I can login on desktop with same password just fine. What to do?

Solved 2 89

Sync with IOS

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, ther… (read more)

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, there is no selection to sign in. And as a result, I am pretty much dead in the water.

Solved Archived 1 89

Lost sync account login

Hello, We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as usi… (read more)

Hello,

We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as using file recovery tools but no luck).

Is there a way to recover only the account login ? No need for the password. I could provide the IP of the computer in question (it is a professional IP, not shared).

Many thanks in advance for any help !!!

Solved 2 89