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Cache and cookies

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cooki… (read more)

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cookies. Will that close the open tabs? Is there a way to delete the cookies, empty the cache and preserve all windows & tabs?

      Thank you!

Asked by picoalaska 1 day ago

Answered by Denys 1 day ago

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Using Firefox for searching has recently rendered a message including the reCaptcha I'm not a robot

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected … (read more)

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 206.194.252.88 Time: 2026-01-13T22:42:41Z URL: https://www.google.com/search?q=Pettstores+near+33069&ud m=14&sei=YMpmafbPMZyKwbkPzc23sAE

It's preceded by the reCaptcha request to check the box stating I'm not a robot.

I'm afraid to enter any passwords on here, to order anything, and especially engage in banking. I'm in a rental using WiFi, Thank You, Eileen

Asked by emcinerney80 6 days ago

Answered by Denys 4 days ago

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Cannot connect

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a r… (read more)

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I am able to access the site using another browser, so there cannot be a problem with the site itself. This situation has only existed since Firefox did an update. So, the problem must lie with Firefox. If it is not fixed, then I fear that I will have to discontinue using Firefox as my online browser. Please have someone from technical support contact me. [edited email from community support forum]

Asked by dahibulger 4 days ago

Answered by jonzn4SUSE 4 days ago

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Just updated my MacBook Air to Sequoia 15.7.3. Since that update, Foxfire will open, but when trying to open an article in Foxfire, Foxfire locks up and doesn't wan to shut down even with "force quit." What can I do?

Just updated my MacBook Air to Sequoia 15.7.3. Since that update, Foxfire will open, but when trying to open an article in Foxfire, Foxfire locks up and doesn't wan to s… (read more)

Just updated my MacBook Air to Sequoia 15.7.3. Since that update, Foxfire will open, but when trying to open an article in Foxfire, Foxfire locks up and doesn't wan to shut down even with "force quit." What can I do?

Asked by g.lowe 1 week ago

Answered by g.lowe 1 week ago

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Blocked from Planefinder.com

Accessing Planefinder.com. Have done so many times. After checking on a flight multiple times today, I acquired a notice that said I was blocked from accessing. Is this a… (read more)

Accessing Planefinder.com. Have done so many times. After checking on a flight multiple times today, I acquired a notice that said I was blocked from accessing. Is this a scam? It says I entered a word or phrase that was unacceptable and thus am blocked. I can still use Planefinder on my cell phone. I only enter the plane information that is called for. What is going on?

Asked by gslfthom 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

restoring outlook after electrical outage

Hello Our town had two unexpected electrical outages during severe thunderstorms a few days ago. When I reopened Firefox and tried to log on to my outlook account, I rece… (read more)

Hello Our town had two unexpected electrical outages during severe thunderstorms a few days ago. When I reopened Firefox and tried to log on to my outlook account, I received the following message: UTC Date: 2026-01-10T07:45:12.961Z Client Id: 6ACCBE246D464180895379C1XXXXXXXXX Session Id: d6e32139-5adc-4e94-b1e6-ff2b299c8f50 Client Version: 20251212003.10 BootResult: 2152857611 Back Filled Errors: None err: NS_ERROR_FILE_CORRUPTED: esrc: Preboot et: ClientError estack: getItem@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:21149 i@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:7:141360 importExistingCache@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:23004 946909/i/<@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:7:151863 initialize@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.b71f002c.js:1:21016

I can open my email logins in Chrome and Safari, but not in Firefox. In Firefox I can open all my previous Bookmarks, but not Outlook. Any advice gratefully received, thank you

Asked by keithpotger 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (read more)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Asked by thekingis 1 month ago

Answered by Denys 1 month ago

  • Solved

Firefox freezes when I log into Amazon Prime

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close… (read more)

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close tabs or do anything. I don't have this problem with the Amazon account in any other browser.

Any ideas why this happens and how to fix it?

Asked by alanherzberg 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Cannot open my cart nor add items to my cart on a particular. Chrome can do it.

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#pagina… (read more)

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#paginationTopAnchor I can take that same URL and immediately open it using Google Chrome.

Asked by Jan Miller 1 month ago

Answered by Denys 1 month ago

  • Solved

Amazon website

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before… (read more)

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before I can do anything. The even happens in a private window. Safari has no problems.

Asked by Vance 3 months ago

Answered by Vexi 3 months ago