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DownThemAll is missing on the right-click but active in Extensions

I downloaded the DownThemAll Firefox extension, and I see it in my settings under Extensions, however, when I right click on a web page, there is nothing in the list to a… (read more)

I downloaded the DownThemAll Firefox extension, and I see it in my settings under Extensions, however, when I right click on a web page, there is nothing in the list to allow me to use the extension. I did not receive any instructions on how to use the extension either like I receive when I update my Firefox Browser. I have checked everywhere in my browser for something that allows me to use the Extension, but there is nothing. Attached is a snippet that shows my right click in an area on a webpage that I would like to download.

RM Cascio

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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session restore problem

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous ses… (read more)

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous session, where i had opened another tab while it had the restore session tab open, this usually isn't a problem.

However it lost the session to restore, I have tried a complete copy from %APPDATA%/Roaming/Mozilla over to the new system, but to no avail, the session can still be restored on the other setup currently, which I had copied over manually to try resolve.

I even tried to copy the files 1 by one to test from sessionstore-backups and renaming to sessionstore.jsonlz4, however upon opening firefox, it rewrites the 9.5MB file with a 2KB file and I have no session to restore.

Is there a way I can resolve this as I don't remember all the tabs, I do need to go through them, but several I had open to return to.

Any help would be appreciated so I can get these back and go through them, would be easier than trying to copy all the URL's one by one to check them

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Firefox does not always render pages on eBay correctly

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26a… (read more)

Asked by Oldjon 3 years ago

Answered by Oldjon 3 years ago

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Simplified view is Duplicating images

I'm trying to print this article( https://www.nytimes.com/2022/05/25/books/review-lynching-port-jervis-philip-dray.html?searchResultPosition=4 ) in Simplified Format but … (read more)

I'm trying to print this article( https://www.nytimes.com/2022/05/25/books/review-lynching-port-jervis-philip-dray.html?searchResultPosition=4 ) in Simplified Format but its duplicating the images. I tried a different article and it did the same

Asked by SuMo Bot 3 years ago

Last reply by jscher2000 - Support Volunteer 3 years ago

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Proxy Settings are Greyed Out

I have been attempting to remove the block over my proxy settings. I have disabled VPN, removed Z-Scaler and even uninstalled and refreshed Firefox itself Any help is w… (read more)

I have been attempting to remove the block over my proxy settings. I have disabled VPN, removed Z-Scaler and even uninstalled and refreshed Firefox itself

Any help is welcome

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (read more)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Asked by Georges 3 years ago

Answered by cor-el 3 years ago

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1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (read more)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Firefox Browser

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every … (read more)

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

Asked by traderam 3 years ago

Answered by cor-el 3 years ago

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After restoring a session one particular window is missing!

Hello! A few hours ago I noticed that my Mozilla Firefox was jamming a bit, at least the window I was surfing the Web on. That session had many windows open, and most … (read more)

Hello!

A few hours ago I noticed that my Mozilla Firefox was jamming a bit, at least the window I was surfing the Web on.

That session had many windows open, and most of those windows had dozens of tabs in them.

So, since my PC had been on for several days and, as I mentioned, Mozilla Firefox was starting to acting up a bit, I decided to give it all a rest. I opened the Windows Task Manager and I voluntarily "crashed" Mozilla Firefox from there, then I shut down my PC and let it rest for two or three hours.

When I restarted my computer and I opened Mozilla Firefox, I was obviously asked if I wanted to pick up where I left. So, I restored the last session and all the windows I had open came up again... except the one I was working on when I decided to shut down my PC! It was the most important window, with HUNDREDS of critical tabs in it!

Why hasn't been restored along with the others?

Is there a way to make it appear again=

I'm flabbergasted, please, help me!

Thank you,

Amalia

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Printed page date (foot note) incorrect.

Date: 10 May 2022 AusEST Firefox 100.0 (64-bit) Mac desktop: Apple Silicon Mac mini (M1, 2020) - macOS Monterey v12.3.1 (problem occurred prior years using I… (read more)

Date: 10 May 2022 AusEST

Firefox 100.0 (64-bit) Mac desktop: Apple Silicon Mac mini (M1, 2020) - macOS Monterey v12.3.1 (problem occurred prior years using Intel/iMac 2015; and previous macOS) Extensions: DuckDuckGo Privacy Essentials; HTTPS Everywhere; NoScript Plugins: OpenH264 Video Codec provided by Cisco Systems,Inc. Location: Australia EST


I am wondering if the following is a known problem. If so, I haven’t been able to find the solution online.

I keep copies of home rental online payments as proof of payment should there be a discrepancy with the real estate agency.

This problem can also apply in other situations, for example payment of online purchases, or movement of large amounts of money to varying institutions.

Sometimes the bank payment is delayed and I would like to ensure that not only the date of payment is accurate but also that the time of payment is relatively close. I am finding that the file printed when banking via Firefox is not time dated relatively close to the time of payment. I use Firefox solely for banking as a secure method.

Upon payment I am presented with a bank receipt and an option to print it, all within Firefox’s desktop application. After pressing the PRINT button I choose to print as PDF and save to the computer. The resulting file is what I am referring to.

The pdf receipt is shown with default details at the top and bottom of the page, the bottom being where the date and time of pdf printing occurred. The discrepancy is between that time shown and the actual time of payment. The difference can be sometimes up to 12 hours!

Can someone please assist me to rectify the situation?

Kind regards, Harauld

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (read more)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Asked by Michael Z. Jody 3 years ago

Last reply by jscher2000 - Support Volunteer 3 years ago

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Location

Hi, My name is Jose and Good afternoon, I'm not very good with computers but I have notice that on Facebook Security and log ins it says (Windows PC · Cedar Mill, OR, Un… (read more)

Hi, My name is Jose and Good afternoon, I'm not very good with computers but I have notice that on Facebook Security and log ins it says (Windows PC · Cedar Mill, OR, United States Firefox) But I'm in Miami FL. Is that Firefox location or Im been jacked. Thanks

Asked by SuMo Bot 3 years ago

Last reply by cor-el 3 years ago

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Lost all my sync data after installing new Windows

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved… (read more)

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved and for over 6+ months effort . can anyone tell me how i can recover it or how can i contact firefox chat agent

Asked by SuMo Bot 3 years ago

Last reply by cor-el 3 years ago

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Browsing history now only goes back one month: how to recover older history?

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did th… (read more)

Firefox used to show our browsing history from years ago. Tonight we tried to access our history and all of a sudden it goes no further back than this month. How did this happen, and how can we get the older history back?

We have been researching this for several hours tonight and have already tried many of the suggestions such as viewing the places.sqlite file--which we did, but which also only showed history going to the beginning of June--trying to view the index.dat file--which came up empty using the index.dat analyzer reader--and trying to read a JSON file that is called "session store backups."

OS Windows 10

We know our way around a computer, more or less, but are not programmers or coders.

Asked by SuMo Bot 3 years ago

Last reply by myjunkshere 2 years ago

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firefox keeps logging me out of google and google is being an ass

Basically because I live in Puerto Rico, the push updates and texts are wonky for some reason, so it makes the 2 factor identification really hard. I recently got a new l… (read more)

Basically because I live in Puerto Rico, the push updates and texts are wonky for some reason, so it makes the 2 factor identification really hard. I recently got a new laptop and for some reason ever since then firefox keeps signing me out whenever I restart the computer. It's a big pain because of the puerto rico issues I have to temp undo the 2 factor thing... Which as a company who likes security... I'm sure you can appreciate how much of a pain this is. I'm super sure it's a dumb fix, but how can I make it so google doesn't sign out of firefox specifically everytime I restart my laptop please???

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago

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Proxy Setting Grayed Out

I am using Windows 10 with Firefox 99.0 and I am trying to configure a Manual Proxy but my Proxy settings are all grayed out so I cannot even select Manual Proxy. I am l… (read more)

I am using Windows 10 with Firefox 99.0 and I am trying to configure a Manual Proxy but my Proxy settings are all grayed out so I cannot even select Manual Proxy. I am logged in to my Firefox account. This happens both with and without VPN.

Asked by SuMo Bot 3 years ago

Last reply by SuMo Bot 3 years ago