• Solved

Firefox won't synchronise between desktop and android phone

Hi Firefox has stopped syncing from my android phone. In the 'connected services' section of the account page it shows both my PC and phone connected. On the desktop i… (read more)

Hi

Firefox has stopped syncing from my android phone. In the 'connected services' section of the account page it shows both my PC and phone connected. On the desktop it shows synchronised frequently updating (e.g. 24 seconds ago) but on phone it shows 'never'. It previously showed last sync as 14 days ago but I relogged (from both devices) to try to fix it. It just so happens that 14 days ago I added a new email address to login with my mozilla account (previous email became secondary), but I have checked and both devices are logged in with updated credentials.

Any ideas other than re-install?

Asked by bytesplicer 12 hours ago

Answered by bytesplicer 5 hours ago

  • Solved

Using Address Books for Group Mailouts

I have created several address books in Thunderbird for my contacts. How can I add all the names in a particular address book to one of the fields such as Bcc without ha… (read more)

I have created several address books in Thunderbird for my contacts. How can I add all the names in a particular address book to one of the fields such as Bcc without having to add them individually?

Thanks.

I am using version 147.0 (64-bit).

Asked by aidan2 3 days ago

Answered by david 2 days ago

  • Solved

Can't change incorrect Gmail password

I have just installed Thunderbird v146.0, set up the first mail account (POP3) OK, then tried to set up a GMail IMAP account. I inadvertently gave it the wrong password, … (read more)

I have just installed Thunderbird v146.0, set up the first mail account (POP3) OK, then tried to set up a GMail IMAP account. I inadvertently gave it the wrong password, so the Account hub throws out the connection with an Authentication error "Unable to log in at server. Probably wrong configuration, username or password".

The problem is I can see no way of amending the password; if I try and set up the account again, it just skips the "enter password" step, presumably because TB thinks it already knows the password for this email account. I have tried the following:

- The "edit configuration" feature in the account hub doesn't have a change password option - The Saved Passwords section in Settings > Privacy & Security doesn't show the Gmail creds, presumably because it failed to set up this account in the first place - I reinstalled TB, having previously deleted the Profiles folder in C:\Users\<username>\AppData\Local\Thunderbird; everything I've read on this suggests this is the one and only place where TB keeps its data. However, when re-entering TB, the POP3 account I set up is still there, so there must be somewhere else that TB is storing its data, I guess the Registry?

Am I missing something? I can't be the only person who has had this problem!

Thanks

Asked by David H 6 days ago

Answered by David H 5 days ago

  • Solved

Password manager not available anymore

Why all of a sudden I cannot reacht my saved passwords anymore. Also it does nit prefill the saved passwords anymore when going to a website. How come Firefox/Mozilla kee… (read more)

Why all of a sudden I cannot reacht my saved passwords anymore. Also it does nit prefill the saved passwords anymore when going to a website. How come Firefox/Mozilla keeps changing these essential things?? It makes it very much so less productive.

I've included a screenshot of what I get when clikcing on the Password tab. The information displayed in this wcreen also does not work. Clicking on Sync, does just nothing, just showing Sync in grey... Clicking on Login above just show this screen screen again. Useless.

Asked by greghaime 3 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Create a Firefox backup file - trouble!

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: … (read more)

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed?

(I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!

Asked by mico515 6 days ago

Answered by Denys 6 days ago

  • Solved

Firefox Autofilling Passwords Twice On Messenger.Com

First I tried all the suggestions I could find. And FF just kept double filling the password. So I did a completely fresh FF install to a separate folder with no cookies … (read more)

First I tried all the suggestions I could find. And FF just kept double filling the password. So I did a completely fresh FF install to a separate folder with no cookies or passwords or anything saved, and never any extensions installed. Still double fills the password -- which makes it impossible to log in. I am using FF Portable, and tried both the latest version and an older version. What could possibly be doing this?

Asked by ggg3 1 week ago

Answered by ggg3 1 week ago

  • Solved

Restoring selected emails or folders from backup/export

How do I restore selected emails or folders from a backup made with Export? I only want to bring in 30 or so (which were accidentally deleted). I'm using a Windows 11 PC.… (read more)

How do I restore selected emails or folders from a backup made with Export? I only want to bring in 30 or so (which were accidentally deleted). I'm using a Windows 11 PC.

I'm nervous about reloading the backup because it was some time ago (and I *really* don't want it to download new emails).

Asked by agabb 3 days ago

Answered by Lin 3 days ago

  • Solved

I can't find the Calendar List which formerly appeared in the left sidebar

In earlier versions, the calendar list button appeared in the left sidebar, so I could decide which calendars to display and change the default color. But I can't find th… (read more)

In earlier versions, the calendar list button appeared in the left sidebar, so I could decide which calendars to display and change the default color. But I can't find this now. How can I change an existing calendar?

Asked by scd4322 6 days ago

Answered by scd4322 5 days ago

  • Solved

Cannot create local backup

Hi, On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try … (read more)

Hi,

On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try to follow the instructions on the support page for the function (here I get stuck. For some reason I am only allowed to choose a file to restore my data, but I am not allowed to create a new backup. I have tried refreshing Firefox and even creating a new profile, but both have the same issue. I am not seeing a "manage backup" button either (see screenshot).

It's not the end of the world thanks to Firefox Sync, but I would like to get it working as a nice backup :)

Thanks in advance for any help you guys can give me!

Asked by FlamingPhoenix40 6 days ago

Answered by Denys 5 days ago

  • Solved

ChatGPT not working after new browser update

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the… (read more)

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

Asked by pankewycz 4 days ago

Answered by Denys 4 days ago

  • Solved

Cache and cookies

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cooki… (read more)

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cookies. Will that close the open tabs? Is there a way to delete the cookies, empty the cache and preserve all windows & tabs?

      Thank you!

Asked by picoalaska 2 days ago

Answered by Denys 2 days ago