• Solved
  • Archived

Version 102 Disappearing T-bird Emails

Running Thunderbird 102.1.2. Today, I had 2 email just disappear. One was in a local folder from about a year ago. I tried to include it as an attachment in another emai… (read more)

Running Thunderbird 102.1.2. Today, I had 2 email just disappear. One was in a local folder from about a year ago. I tried to include it as an attachment in another email and it just wasn't there any more. The other was a reply to an email and it also disappeared. I've looked in all my folders, trash, outgoing and incoming and they just aren't there any more.

Any ideas???


Troubleshooting Information

 Application Basics
   Name: Thunderbird
   Version: 102.1.2
   Build ID: 20220808204007
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.1.2
   OS: Windows_NT 10.0 22000
   OS Theme:
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.9 GB
   Disk Space Available: 742 GB
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.teksavvy.com:995, SSL, passwordCleartext
     OUTGOING: , out.teksavvy.com:1025, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account4:
     INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
 Calendar Settings
   Home
     Name
     Value
     Name:
     Type: storage
     Disabled: false
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Web Content: 1 / 8
     Extension: 1
     GPU: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       British English Dictionary (Marco Pinto)
       dictionary
       3.1.1
       true
       marcoagpinto@mail.telepac.pt
       Canadian English Dictionary
       dictionary
       3.1.3
       true
       en-CA@dictionaries.addons.mozilla.org
       English United States Dictionary
       dictionary
       91.0
       true
       @unitedstatesenglishdictionary
       Addon Compatibility Check
       extension
       1.7
       true
       addoncompatibility@opto.one
       Amazon.co.uk
       extension
       1.1
       true
       amazon@search.mozilla.org
       Auto Address Cleaner T
       extension
       1.1
       true
       AutoAddressCleaner-T@Toshi_
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       Chambers (UK)
       extension
       1.0
       true
       chambers-en-GB@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Emoji
       extension
       1.102.9
       true
       emoji@ganss.org
       Emoji
       extension
       3.14.3
       true
       emoji@saveriomorelli.com
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Grammar & Spell Checker — LanguageTool
       extension
       5.3.3
       true
       languagetool-mailextension@languagetool.org
       New Thread to All
       extension
       2.1
       true
       newthreadall@opto.one
       Simple Startup Minimizer
       extension
       0.6
       true
       farahats9@yahoo.com
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
       Open With
       extension
       7.2.6
       false
       openwith@darktrojan.net
 Security Software
   Type: Name
     Antivirus: Norton 360
     Antispyware:
     Firewall: Norton 360
 Graphics
     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1694)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1694)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Target Frame Rate: 120
     DirectWrite: true (10.0.22000.258)
     GPU #1
     Active: Yes
     Description: NVIDIA GeForce RTX 3070
     Vendor ID: 0x10de
     Device ID: 0x2488
     Driver Version: 31.0.15.1694
     Driver Date: 7-21-2022
     Drivers: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll
     Subsys ID: 47673842
     RAM: 8192
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1920x1080@120Hz scales:1.000000|1.400000
     Display1: 1920x1080@60Hz scales:1.000000|1.400000
     DisplayCount: 2
     HardwareStretching: both=1 window-only=0 full-screen-only=1 none=0 error=0
     GPUProcessPid: 17776
     ClearType Parameters: \\.\DISPLAY1 [ Gamma: 2.2 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 300 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 400 ]
     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_QUALIFIED: available by default
     WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by defaultblocked by env: Monitor refresh rate too high/mixed
     WEBRENDER_SOFTWARE: available by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 8
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Headset Earphone (CORSAIR VOID PRO USB Gaming Headset)
       USB\VID_1B1C&PID_0A1D&MI_00\6&16f54c02&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       8
       default: 48000, support: 48000 - 48000
       144 - 480
       Speakers (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D09&REV_1004\4&1809d7e5&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 192000, support: 192000 - 192000
       576 - 1920
       32G2WG8 (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_009E&SUBSYS_38424767&REV_1001\5&dae3c88&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       PHILIPS (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_009E&SUBSYS_38424767&REV_1001\5&dae3c88&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Microphone Array (PC-LM1E Audio)
       USB\VID_0458&PID_6006&MI_02\7&1a3e2012&0&0002
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Headset Microphone (CORSAIR VOID PRO USB Gaming Headset)
       USB\VID_1B1C&PID_0A1D&MI_00\6&16f54c02&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Stereo Mix (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D09&REV_1004\4&1809d7e5&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 192000, support: 192000 - 192000
       576 - 1920
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Profiles\8itfofs6.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: D:\Program Files\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: D:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
 Important Modified Preferences
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 1641282
   browser.cache.disk.capacity: 2097152
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   browser.cache.disk.smart_size.enabled: false
   browser.search.region: CA
   extensions.lastAppVersion: 102.1.2
   font.internaluseonly.changed: true
   font.name.sans-serif.x-western: Times New Roman
   font.size.variable.x-western: 20
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x1187
   gfx.crash-guard.d3d11layers.driverVersion: 30.0.14.7212
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d11video.appVersion: 78.10.2
   gfx.crash-guard.d3d11video.deviceID: 0x1187
   gfx.crash-guard.d3d11video.driverVersion: 27.21.14.6647
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d11video: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.12.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x2488
   gfx.crash-guard.wmfvpxvideo.driverVersion: 31.0.15.1694
   idle.lastDailyNotification: 1660736218
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1660649374
   places.history.expiration.transient_current_max_pages: 112348
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1632661143
   security.remote_settings.intermediates.checked: 1632661143
   security.sandbox.content.tempDirSuffix: {36ee631b-e532-4f72-b369-904bd225131c}
   security.sandbox.plugin.tempDirSuffix: {2e766134-b1e2-4a13-8094-a85b27d344c6}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1659648409
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
 fission.autostart.session: true
 Places Database
 Accessibility
   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator:
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.34
     4.34
     NSS
     3.79
     3.79
     NSSSMIME
     3.79
     3.79
     NSSSSL
     3.79
     3.79
     NSSUTIL
     3.79
     3.79
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
 Startup Cache
   Disk Cache Path: C:\Users\johnc\AppData\Local\Thunderbird\Profiles\8itfofs6.default-release\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-CA"]
     Available Locales: ["en-CA","en-US"]
     App Locales: ["en-CA","en-US"]
     Regional Preferences: ["en-CA"]
     Default Locale: "en-CA"
     Operating System
     System Locales: ["en-CA","en-US"]
     Regional Preferences: ["en-CA"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections:
   URL:
 Printing
 Modified print settings
   print_printer: Dell Color Laser 1320c
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_bgcolor: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_bgimages: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_duplex: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_bottom: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_left: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_right: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_top: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_evenpages: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footercenter:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footerleft: &PT
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footerright: &D
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headercenter:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headerleft: &T
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headerright: &U
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_in_color: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_bottom: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_left: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_right: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_top: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_oddpages: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_orientation: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_page_delay: 50
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_data: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_height: 11
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_id: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_name:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_size_unit: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_width: 8.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_resolution: 600
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_reversed: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_scaling: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_shrink_to_fit: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_to_file: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_bottom: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_left: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_right: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_top: 16
   print.printer_Dell_Color_Laser_1320c.print_bgcolor: false
   print.printer_Dell_Color_Laser_1320c.print_bgimages: false
   print.printer_Dell_Color_Laser_1320c.print_duplex: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_bottom: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_left: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_right: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_top: 0
   print.printer_Dell_Color_Laser_1320c.print_footercenter:
   print.printer_Dell_Color_Laser_1320c.print_footerleft: &PT
   print.printer_Dell_Color_Laser_1320c.print_footerright: &D
   print.printer_Dell_Color_Laser_1320c.print_headercenter: &T
   print.printer_Dell_Color_Laser_1320c.print_headerleft:
   print.printer_Dell_Color_Laser_1320c.print_headerright:
   print.printer_Dell_Color_Laser_1320c.print_in_color: true
   print.printer_Dell_Color_Laser_1320c.print_margin_bottom: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_left: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_right: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_top: 0.5
   print.printer_Dell_Color_Laser_1320c.print_orientation: 0
   print.printer_Dell_Color_Laser_1320c.print_page_delay: 50
   print.printer_Dell_Color_Laser_1320c.print_paper_height: 11
   print.printer_Dell_Color_Laser_1320c.print_paper_id: 1
   print.printer_Dell_Color_Laser_1320c.print_paper_size_unit: 0
   print.printer_Dell_Color_Laser_1320c.print_paper_width: 8.5
   print.printer_Dell_Color_Laser_1320c.print_resolution: 600
   print.printer_Dell_Color_Laser_1320c.print_reversed: false
   print.printer_Dell_Color_Laser_1320c.print_scaling: 1
   print.printer_Dell_Color_Laser_1320c.print_shrink_to_fit: true
   print.printer_Dell_Color_Laser_1320c.print_to_file: false
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_bottom: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_left: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_right: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_top: 16
   print.printer_Mozilla_Save_to_PDF.print_bgcolor: false
   print.printer_Mozilla_Save_to_PDF.print_bgimages: false
   print.printer_Mozilla_Save_to_PDF.print_duplex: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_bottom: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_left: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_right: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_top: 0
   print.printer_Mozilla_Save_to_PDF.print_footercenter:
   print.printer_Mozilla_Save_to_PDF.print_footerleft: &PT
   print.printer_Mozilla_Save_to_PDF.print_footerright: &D
   print.printer_Mozilla_Save_to_PDF.print_headercenter: &T
   print.printer_Mozilla_Save_to_PDF.print_headerleft:
   print.printer_Mozilla_Save_to_PDF.print_headerright:
   print.printer_Mozilla_Save_to_PDF.print_in_color: true
   print.printer_Mozilla_Save_to_PDF.print_margin_bottom: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_left: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_right: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_top: 0.5
   print.printer_Mozilla_Save_to_PDF.print_orientation: 0
   print.printer_Mozilla_Save_to_PDF.print_page_delay: 50
   print.printer_Mozilla_Save_to_PDF.print_paper_height: 11
   print.printer_Mozilla_Save_to_PDF.print_paper_id: na_letter
   print.printer_Mozilla_Save_to_PDF.print_paper_size_unit: 0
   print.printer_Mozilla_Save_to_PDF.print_paper_width: 8.5
   print.printer_Mozilla_Save_to_PDF.print_resolution: 0
   print.printer_Mozilla_Save_to_PDF.print_reversed: false
   print.printer_Mozilla_Save_to_PDF.print_scaling: 1
   print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true
   print.printer_Mozilla_Save_to_PDF.print_to_file: true
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top: 0

Asked by johnmacpherson 1 year ago

Answered by johnmacpherson 1 year ago

  • Solved
  • Archived

Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 1 year ago

Answered by mike.glover_1 1 year ago

  • Solved

Verified location for checksums

Hello folks, I need to do a clean install requiring the download of Thunderbird.exe file, I did ask a similar question a while ago but this was related to a Linux instal… (read more)

Hello folks,

I need to do a clean install requiring the download of Thunderbird.exe file, I did ask a similar question a while ago but this was related to a Linux install.

Is it just me or does no one lese use checksums anymore, web sites would often suggest checking downloads publishing their checksums on the same pages as the download, this doesn't seem to be the case for Thunderbird hence my question below:

There's a directory list below, would it be safe to assume this relates to the latest download on Thunderbirds home page Version 115.7.0 https://www.thunderbird.net/en-US/thunderbird/115.7.0/releasenotes/

https://ftp.mozilla.org/pub/thunderbird/releases/115.7.0/

I had a quick look on Source Forge as they usually have a page with hash codes but couldn't find Thunderbird listed.

Thanks

Asked by JustOne 3 months ago

Answered by Matt 3 months ago

  • Solved
  • Archived

TB Not saving passwords after Update from 91.13.1 to 102.6.1 - saves in Troubleshooting mode

I updated Thunderbird from 91.13.1 to 102.6.1. All Addons are disabled/uninstalled. iMAP account and SMTP. Normal Mode: I can send and receive if I do not check "save p… (read more)

I updated Thunderbird from 91.13.1 to 102.6.1.

All Addons are disabled/uninstalled. iMAP account and SMTP.

Normal Mode: I can send and receive if I do not check "save password". If I do try and save pwd it takes a long time but finally does refresh iMAP folders. No pwds are listed in the pwd manager. If I try and send and save the pwd it waits a long time and fails to send (connection failure) If I try and send and enter pwd without saving it it works fine.

Troubleshooting (TS) mode: Works perfectly I enter the password for iMAP and for sending SMTP it sends and receives quickly and I can see the pwd listed in pwd manager.

Restarting TB in normal mode after Troubleshooting mode and pwd manager list is empty.

I tried copying logins.json after it had saved pwd in TS mode and replacing it after normal mode no luck.

I tried with firewall on/off and antivirus on/off

Thanks for reading

Asked by Terry9999 1 year ago

Answered by Terry9999 1 year ago

  • Solved
  • Archived

TB 102.7.0: seems like multiple accounts on same SMTP server just broke

Thunderbird 102.7.0, 64-bit, Windows 10. I just fell over this today but it may have been around for a while. I have lots of email accounts. It was great when TB starti… (read more)

Thunderbird 102.7.0, 64-bit, Windows 10.

I just fell over this today but it may have been around for a while.

I have lots of email accounts. It was great when TB starting properly supporting a per-account (outbound) SMTP server, however, this seems to have newly broken. I fell over it today, but I don't reboot things for ages so I cannot pinpoint the start.

Here's the issue.

I have accounts on many mail servers, many on the same (mainly att.net, and gmail.com, as it happens).

Each one of them, to send mail, wants me to log in with an individual sending address. Fair enough. This used to work just fine.

However, suddenly, just the att.net addresses are broken. What *seems* to be happening is that the same, single login address is being used for all N accounts. Naturally, this breaks when the login address doesn't match the one on the From: line. So I have to futz around, fiddle around, and so on, and then things work. (I.E. I change the TB settings so that the outbound SMTP auth login matches the From: line, have to re-enter the password, and only then will the message be sent.) So if I have two accounts, x@att.net and y@att.net, only one of them (at a time) "works" with att.net - it's whatever I successfully used last. If I sent mail from x@, this address is being used (and it's in the account settings field. over-riding what was there before), even if I send mail from y@. Or z@. Etc. If I change the SMTP auth address to y@, then that account works perfectly, but x@ doesn't. And so on.

Now the weird part is this: my Gmail addresses still work perfectly. I can send from all of them without changing a thing.

The only thing I can see is that Gmail is set up to use oAuth, and att.net is set up to use 'normal password' (via SSL, so I'm not that bothered about security).

Did I unknowingly manage to break something? Is there a new tweak? Help!

Jonathan

Asked by jonathan89 1 year ago

Answered by sfhowes 1 year ago

  • Solved
  • Archived

Email Folders Don't Always Sync

Hi. I have been using Thunderbird successfully with my email account for years. Recently a new problem has appeared. Generally, if I create a subfolder in Thunderbird … (read more)

Hi. I have been using Thunderbird successfully with my email account for years. Recently a new problem has appeared. Generally, if I create a subfolder in Thunderbird I see it in the Comcast webmail, and vice versa. Sometimes, however, it doesn't carry through. I have some that are visible in webmail but don't show up in Thunderbird. I have removed and re-added the account to Thunderbird. Still they don't show up. I have checked with Comcast Support and they say that the account is fine. Is there something I can do to fix this? Thanks for any help you can offer.

Jeff

Asked by jbaird2 1 year ago

Answered by david 1 year ago

  • Locked
  • Archived

audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (read more)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 year ago

Last reply by Paul 1 year ago

  • Solved

History and Bookmarks don't show up in search bar after Update 123.0.1

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing … (read more)

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing this? Thanks!

Asked by invisiblejungle 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

old account view

Hi :) I don't remember if I had an extension installed but I would like to have my old account layout back. I put the photos for you to understand. Is possible? Th… (read more)

Hi :)

I don't remember if I had an extension installed but I would like to have my old account layout back. I put the photos for you to understand. Is possible?

Thank you

Asked by Furio Sassi 4 months ago

Answered by Furio Sassi 4 months ago

  • Solved
  • Archived

keep getting email pop-up

I am running win 10 (64) with thunderbird 102.6.1 (64-bit) and in the past 2 days keep getting a pop-up from ieee - I was a member. I contacted ieee and my account was de… (read more)

I am running win 10 (64) with thunderbird 102.6.1 (64-bit) and in the past 2 days keep getting a pop-up from ieee - I was a member. I contacted ieee and my account was deleted. A full scan using current version avast free did not find anything. I tried logging in and was rejected.

When this pop-up appears, there is an additional listing in task manager under thunderbird.

I find it extremely annoying to keep getting this pop-up.

I am also using comodo firewall.

I am also contacting avast and comcodo.

Any suggestions etc would be appreciated.

Asked by mike-a 1 year ago

Answered by Matt 1 year ago