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Firefox won't open

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) a… (read more)

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) and then it crashes. I've tried everything, from reinstalling, rebooting, making exceptions in the firewall and even manually installing Firefox, but nothing. Before anyone asks, i do not have AVG, Avast or Commodo, and the Firewall is the basic Windows one. The issue is very similar to this one:https://support.mozilla.org/en-US/questions/970099. I also tried what they said, but unfortunately nothing woks for me.

Asked by Legend_ 1 year ago

Answered by thiendt2001 1 year ago

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Not Capable Reset Firefox And Start Fresh New

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my… (read more)

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my chrome account, I agreed and somehow I guess I agreed to importing literally all of my google chrome info into the firefox, which means passwords, history, bookmarks etc. It asked my premission and I agreed but now I don't want that, I want the browser to be like the first time I downloaded it - fresh new. Unfortunately, I did everything in my power to reset firefox, without a sucess. I am literally trying nearly a 1 hour to reset/delete all information that has been imported from chrome to firefox, tried to do that refresh firefox thing, tried reinstalling and installing firefox so many times, but it doesn't work and even says something like "looks you already had firefox", and no matter what I do my firefox still has all the bookmarks, passwords, history etc. from my google chrome. My question is: How do I stop firefox from importing my data from chrome and just starting browsing fresh new?

  • If you ask, I must say that I didn't login into a mozilla account on firefox or something, I didn't sync anything, I have just imported one time my data from google chrome to firefox and now I can't get rid of it*

Asked by David Cloud 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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A new window for bookmark

I used to click on a bookmark to open a new window and load the link, but now it's loaded directly into the original window, how do I revert back to the previous state? … (read more)

I used to click on a bookmark to open a new window and load the link, but now it's loaded directly into the original window, how do I revert back to the previous state?

Asked by William 1 week ago

Answered by TyDraniu 1 week ago

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New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

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browser issue

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cann… (read more)

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

Asked by stewart.r.j 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

bookmark bar not appearing

hello! hope you are doing well, I recently got this problem where the bookmark bar does not appear on my browser even though it is on the "always show" option, it appears… (read more)

hello! hope you are doing well, I recently got this problem where the bookmark bar does not appear on my browser even though it is on the "always show" option, it appears when I first open the browser, but once I enter any site, it disappears again, even on new tabs, and when I try different options for the BM, it makes it appear for one use only. I tried looking for solutions on the internet but to no avail. can you help me fix it? thank you in advance!

Asked by dina-3330 1 month ago

Answered by zeroknight 1 month ago

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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 2 weeks ago

Answered by Sean Thomas 1 week ago

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Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (read more)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Asked by Sean Thomas 1 week ago

Answered by Sean Thomas 1 week ago

  • Solved

Functions Disabled in Browser

Within the last few days, I've noticed I'm losing functionality in certain online apps through the Firefox browser. When I'm on Instagram, I can't check direct messages:… (read more)

Within the last few days, I've noticed I'm losing functionality in certain online apps through the Firefox browser.

When I'm on Instagram, I can't check direct messages: the function stalls out without resolving.

In Gmail, I'm unable to embed an image in an email. I can attach it like normal, but the embed button doesn't respond.

In Starry AI, I'm unable to use any menu options at all, I'm stuck at being logged into the account and can't logout, check my settings, or request help. I receive this message: "Application error: a client-side exception has occurred (see the browser console for more information)"

When I follow up on this, I get this pop-up message: Resource of last-private-context-exit is missing a browsingContextID or innerWindowId attribute resource-command.js:917:13

   _getTargetForWatcherResource resource://devtools/shared/commands/resource/resource-command.js:917
   _onResourceAvailable resource://devtools/shared/commands/resource/resource-command.js:649
   _emit resource://devtools/shared/event-emitter.js:242
   emit resource://devtools/shared/event-emitter.js:186
   emit resource://devtools/shared/event-emitter.js:330
   onPacket resource://devtools/shared/protocol/Front.js:348
   onPacket resource://devtools/client/devtools-client.js:458
   send resource://devtools/shared/transport/local-transport.js:67
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

<empty string> 2 Sync encountered an error - see about:sync-log for the log file. policies.sys.mjs:972:15

   resetFileLog resource://services-sync/policies.sys.mjs:972

InvalidStateError: An attempt was made to use an object that is not, or is no longer, usable AboutNewTabParent.sys.mjs:33

   handleEvent resource:///actors/AboutNewTabParent.sys.mjs:33
   swapDocShells chrome://global/content/elements/browser-custom-element.js:1590
   _swapBrowserDocShells chrome://browser/content/tabbrowser.js:4757
   swapBrowsersAndCloseOther chrome://browser/content/tabbrowser.js:4642
   swapBrowsers chrome://browser/content/browser.js:1771

The resource at “https://r2.starryai.com/results/1034412570/d60e9d93-bb04-4ab0-b333-011e35eb54d1.webp” was blocked by OpaqueResponseBlocking. Reason: “after sniff: content-type declares image/video/audio, but sniffing fails”. AbortError: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved 2 ConduitsParent.sys.mjs:378 Some cookies are misusing the recommended “SameSite“ attribute 4

What can I do to fix this issue?

Asked by Aborigen 1 week ago

Answered by cor-el 1 week ago

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Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago

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Access to banking websites

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I … (read more)

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

Asked by ronmanagh 1 year ago

Answered by cor-el 1 year ago

  • Solved

Import Passwords

I have followed various threads about importing my passwords without any success. I recently swapped PCs so I exported passwords and bookmarks to disk to install on the… (read more)

I have followed various threads about importing my passwords without any success.

I recently swapped PCs so I exported passwords and bookmarks to disk to install on the new PC.

The bookmarks have imported ok but the passwords are in the CSV format created by Mozilla on export from the old PC and there is no option to import a CSV which seems a bit crazy.

I cannot find a way to import this data. I have tried syncing with my laptop to get the passwords but that doesn't work either.

If anyone could help me resolve this problem I would be very grateful.

Many thanks,

Mark.

Asked by Mark Eustace 2 months ago

Answered by Mark Eustace 2 months ago

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installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (read more)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 1 year ago

Answered by dieten 1 year ago

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The website is having trouble loading

Hello, Sir/Madam, I appreciate your consideration of my request When you visit the website, there is no content. https://contadordeclicks.online/ I have tried to contact … (read more)

Hello, Sir/Madam, I appreciate your consideration of my request When you visit the website, there is no content. https://contadordeclicks.online/ I have tried to contact the site, but it remains unresponsive. Does Brave have a problem loading the website?

Asked by johnmaclain789 1 year ago

Last reply by Paul 1 year ago

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Subscriptions for security advisory alerts for Firefox enterprise

I'm a security analyst. I would like to get email notifications on security advisories, alerts and vulnerability information regarding Firefox to stay up to date. Please … (read more)

I'm a security analyst. I would like to get email notifications on security advisories, alerts and vulnerability information regarding Firefox to stay up to date. Please help on how I can get the subscription?

Asked by nandini.vempati 2 months ago

Answered by Mike Kaply 2 months ago

  • Solved

Ad blocker makes for messy browsing

Running an Ad Blocker on Router/Firewall. On my Ubuntu 22.05 any browser (Mozilla, Chrome) just clears the area where the ad was at. Starting to use Windows 10 and all… (read more)

Running an Ad Blocker on Router/Firewall. On my Ubuntu 22.05 any browser (Mozilla, Chrome) just clears the area where the ad was at. Starting to use Windows 10 and all browsers leave a mess where the ad was. Mostly error message "...hmmm were having trouble finding that site..". Hope there is a way to clean that up with Windows as well.

Asked by L Murphy 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago