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Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works.

As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote.

I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail.

I have also cleared cookies & data. This appears specific to v131. Any suggestions??

There is a website https //secure.exeloncorp.com/login that will not load using FireFox. It will load using Google Chrome. Is this a function of the Website or FireFox? Is there a setting in FireFox that will fix it?

I am having a continuing problem using fire fox to access websites. I go to a site to use one of their tools and have issues using or logging in to their site. I will go to a site where an accept cookies banner should pop up to continue and nothing pops up so I can't continue. I have tried the disable Enhanced Protection with no change in results. If I use Duck Duck Go, or Edge everything works. Firefox is my default browser, but it appears that you have made a change that is now impacting my ability to use websites. Sometimes things work if I go into Troubleshooting mode, but I can't determine where the problem is. I use Norton as my anti-virus and internet security and have turned it off as part of my troubleshooting but that does not help.

Please provide guidance.

Thank you.

duplicate of /questions/1471321 thread

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

S.O.S. Cara

The app can be opened and used, but it has to load for about 2 minuter between each input. The error first appeared after the 7th August update. When I try and click on the app, it starts using about 125 MB of RAM memory and the "Not responding" text appears.

I either can't view contents of any of my older emails in Thunderbird at all (see accompanying picture), or in some cases, they just show html text code. (Both the inbox and sent directories are affected.) I have followed the Thunderbird troubleshooting suggestions (e.g. disabling add-ons), and clearing the cache, but the problem remains.

My Thunderbird mail directory on the PC is D:\All Users\Thunderbird\Profiles\Macdonald\Mail\pop.broadband.rogers.com\inbox.sbd

FYI - The inbox contains ~7600 messages, while Sent has ~2180 messages.

Hope you can help me out with this issue. Thanks!

... Paul Macdonald

Hi everyone,

Long time, happy TB user and supporter. A new problem has appeared with nebula that I am hoping that the experts here can help me troubleshoot.

When any operation is performed on the emails in one particular account's Inbox folder, there is a 3-5 second pause where TB freezes. For example, when I try to open an email, I see a blank email tab with `Loading Message...` for a few seconds, before the email shows; when I toggle the read status for an email in the folder by clicking on the gray/green icon, there is a few seconds' delay. During this pause I can hear my CPU fan speed up, so seems like there is a spike in CPU usage. After a few minutes, these delays go away, but then reappear at some point (even though TB has been open the entire time) - possibly after new email has been downloaded from the server.

My overall suspicion is that something in this particular folder's files is triggering Nebula. I need help figuring out what it is and fixing it. This is not bad enough for me to ditch TB but it's definitely annoying AF. Strange part is that it appeared only after the Nebula upgrade, which makes me think this is a code issue not a mailbox file issue.

Setup

1. Thunderbird 128.3.3esr (64-bit) on Windows 11 23H2
2. Multiple mailbox accounts, all using POP3 (not IMAP; there is no interaction between TB and the server other than downloading email). Had not changed any settings during the nebula upgrade
3. The account in question has multiple folders in TB. Filters are used to move messages from the Inbox to different folders (and sometimes, to folders on other accounts). Again, the slow performance is only on the single, Inbox folder in one account, and not any of the other folders or other accounts.
4. Profile files are on a very fast SSD. I have not been able to detect a peak in disk usage when the pause happens.
5. The affected folder has 32K emails in it, size on disk 1.5G (+27M for `.msf` file). I have another folder which is 3.1G+20M, that one does not have this problem.

Here's what I have tried, with no changes

1. Compact all mailboxes
2. Repair folder for all folders/subfolders
3. Delete the GLODA to force a rebuild
4. Troubleshooting mode
5. Watching the console in developer tools (no relevant errors appear)
6. Turning on `browser.dom.window.dump.enabled` - no significant errors appear
7. Turning off hardware acceleration
8. Updating graphics card drivers
9. Ensuring that the TB profile folder and windows temp folder is not being indexed by Windows search
10. Checking the filter logs - no errors

Any suggestions or tips on how to gather more data, are welcome. Thanks!

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

Thunderbird Quick Filter Toolbar has suddenly started splashing a couple popups when I start typing in the filter box. These popups effectively say "... click to..." but don't actually let me click; they just block the screen.

I'm unsure if this is a Firefox Mobile issue (since the site's login pop-up works just fine on my laptop that I also use FF on), or an issue with the website itself, but I've already emailed the site about it and got no response yet. So, figured I'd try here. Also, I just tried re-enabling Chrome to truly see if this is browser or app related and sadly this works on Chrome's Mobile but not FF's.

On the mobile and desktop version of this site: thingstogetme.com

There's an option to login with Facebook or Apple ID. The Apple ID pop-up works fine, but the Facebook one does not. Again, this is only an issue on Mobile. The Facebook option will turn a darker blue once you tap on it, indicating it's been selected, but nothing will happen. If you tap the page, it'll go back to its regular, un-selected blue.

I've turned off uBlock Origin, switched between mobile and desktop pages, refreshed, nothing works for this problem. Thus this essentially soft-locks me out of this site unless I use my laptop.

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on login, it brings up the logging on page and then just starts blinking and will not sign me on. If I use MS Edge to sign on it works fine. The email account has been working fine for many years so don't know what to do. I've deleted recent history, but that does not help. Any ideas will be appreciated as I like FF and don't like to have to use two different browsers to do my daily tasks. Thanks in advance for any help you can suggest. I'm currently using release 131.0.3 with W-10 on a desk top PC with DSL from my phone company with the email account with their ID. My phone company does no know about or support FF.

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.default-release-backup-crashrecovery", "tor50voj.default-backup-crashrecovery-", "profile-somestuff-backup-crashrecovery" Is it safe to delete the old ones from this?

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).

Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

unable to use Thunderbird, try to open program and all I get is a white screen for 2-4 seconds, then a crash report pops up. Unable to get any further. Have uninstalled, cleared cache, reboot, then reinstall. Help appreciated. Win 10. Kevin

What is meaning of the blue bar meter in the bottom right corner? It is stuck in half. After clicking on it the Activity Manager pops up, but with no actual info. If it brings some info about actual processing of data, it should display such info.