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search bar problem

Just recently, in the past day or so, when I do a search in the search box, all the results get redirected to Bing instead of Google, that I have in my settings as defaul… (read more)

Just recently, in the past day or so, when I do a search in the search box, all the results get redirected to Bing instead of Google, that I have in my settings as default. I have checked my settings, I even removed Bing from the list, and I still only get Bing results. Even when I go to Google and use their search box on their domain, I get Bing results. I did a virus scan without finding any problems. I'm stumped and don't understand why this happened and nothing I do can detect uncovers why this is happening.

Really irritating when I have to spend my time fixing stuff that is lurking in cyberspace!

Asked by Sirius 2 years ago

Answered by Terry 1 year ago

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How to make Firefox address bar autocompletes full URL

Is there any way I can make Firefox address bar autocompletes the full URL (https://bitwarden.com/password-generator/ instead of https://bitwarden.com/)? … (read more)

Is there any way I can make Firefox address bar autocompletes the full URL (https://bitwarden.com/password-generator/ instead of https://bitwarden.com/)?

Asked by lloyd.fftrf 1 year ago

Answered by TyDraniu 1 year ago

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New Bing search engine in Firefox Browser

How do I permanently remove this new Bing search engine from Firefox Browser? I don't like Bing. I go into settings, and change my default search engine to Google. But, t… (read more)

How do I permanently remove this new Bing search engine from Firefox Browser? I don't like Bing. I go into settings, and change my default search engine to Google. But, the moment I search for something it shows that its Bing in the top left corner of the page. I can't get rid of it. Please help! I really don't like Bing! It has never fully helped me find what I'm looking for, or been thorough when searching for what something means. Can you please help me remove Bing from Firefox Browser? I sent 2 images showing what I mean. The first shows me wanting to use google to search for a word. And, in the second is what happens after I do that. You can clearly see Microsoft Bing in the top left corner. Thank You for any and all of your help & time!

Asked by Toby 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cannot restore previous session

Two days ago, my firefox browser started not restoring the previous sessions. I changed nothing in the configuration and I don't remember I had a crash. The option "Resto… (read more)

Two days ago, my firefox browser started not restoring the previous sessions. I changed nothing in the configuration and I don't remember I had a crash. The option "Restore Previous Session" does not appear in the "3-bar menu > history" and it appears grayed in the History Firefox main menu.

What I've already tried or verified following the instructions of mozilla forum: 1) Settings > general > “Open previous windows and tabs” is checked as it always have been; I unchecked and and rechecked but nothing changed; 2) Settings > Privacy & Security > “remember history” is selected. Also tried to Settings > Privacy & Security > "Use custom settings for history" with "Always use Private Browsing mode" not checked. No success 3) I also deleted sessionstore-backups folder under my profile. The new created folder, even after closing some new sessions, has only the "recovery.jsonlz4" and "recovery.baklz4" files. There is no "previous.jsonlz4" inside which seems weird. 4) through about:config I checked that browser.sessionstore.resume_from_crash was true. In fact, I have Firefox in a second computer with no sessions restoring problem. I compared all browser.sessionstore.xxxx variables and the values are the same.

I still have the problem and do not know what to try next. Reset Firefox?

Asked by geber.ramalho 1 year ago

Answered by willjoe24421 1 year ago

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cant move tabs with mouse

i cant move the tabs around in the task bar. my firefox version is up to date, but yesterday-ish my laptop forcibly updated itself. its still on windows ten, but thats th… (read more)

i cant move the tabs around in the task bar. my firefox version is up to date, but yesterday-ish my laptop forcibly updated itself. its still on windows ten, but thats the only thing i can think of other than installing a kidpix four emulator that may have caused the problem

Asked by anubisgaythenecromancer 1 year ago

Answered by anubisgaythenecromancer 1 year ago

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Why can I no longer forward an email without opening it

I am using TB version 102.7.2 on Win10 latest update. I use the preview function in Thunderbird to that I can read an email without opening it. I can't forward or reply t… (read more)

I am using TB version 102.7.2 on Win10 latest update. I use the preview function in Thunderbird to that I can read an email without opening it. I can't forward or reply to a message without opening the message. Instead, TB tries to forward or reply to the last opened message. This appears to have changed in one of the latest TB updates. I can't find a Tools option to change this. Any thoughts or help would be greatly appreciated. Thanks!

Asked by kdavisnet 2 years ago

Answered by kdavisnet 2 years ago

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Imported Passwords Not Showing In Firefox Under "Saved Logins" After Resetting PC

Hi, I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.' During the import, I was logged into my… (read more)

Hi,

I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.'

During the import, I was logged into my Firefox account as well.

But, after resetting PC, I downloaded the Firefox and logged on with my Firefox account, and there are only 29 passwords showing up, rest of the passwords are not there.

And, now I do not have access to that .csv file as well.

I am on Windows 11 and had reset my PC with option to 'Keep My Files' so there is no data loss as per my side or on the hard disk drive.

Please help me to get those passwords back. They are extremely important to me.

Thanks in advance!

Asked by Karan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Outlook not available as option for mailto preferences

Hi all, I'd like to select Outlook as my default preference for mailto - but it's not in the list. Could you please help me how I can add it there, so mailto events wi… (read more)

Hi all,

I'd like to select Outlook as my default preference for mailto - but it's not in the list.

Could you please help me how I can add it there, so mailto events will use my installed outlook client?

Best

Asked by Vanassins 2 years ago

Answered by Vanassins 2 years ago

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Thunberbird 102.4.0 Blank Screen on startup

Running TB 102.4.0 on Windows 10 off a SSD drive. System was running fine this morning but when I started TB in the afternoon I have a blank screen as attached. Top menu … (read more)

Running TB 102.4.0 on Windows 10 off a SSD drive. System was running fine this morning but when I started TB in the afternoon I have a blank screen as attached. Top menu items are displayed but cannot access Tools > Account Settings or Settings. Tried restarting in Safe Mode but no change. Deactivated Anstivirus (Kaspersky) but no change either. Looked and saw this has happened to other people but cannot replicate any of the solutions. Error console message attached. Cannot access More Troubleshooting Mode. Messages are downloading but I cannot see them - but they are no longer on the server. Only File Menu item that works is Write Message.

Appreciate any feedback.

Asked by shamit 1 year ago

Answered by shamit 1 year ago

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Poor video quality

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's co… (read more)

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's coming through a haze. Streams from Netflix, Amazon look normal. And sorry, guys, the same third party streams from YouTube et al. look totally normal in the MS Outlook browser. Have tried all kinds of settings and rebooted as well. No change.

Please advise. This problem appears to be unique to Firefox.

Asked by rwerber45 2 years ago

Answered by andrea.dika 1 year ago

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User authenticated but not connected (outlook)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authentic… (read more)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authenticated but not connected" warning. After a while it's working again.

I have tried several settings but can't figure out what solves this issue.

I'm using port 993 / SSL/TLS and authentication method is set to normal password.

Most of the times this works.

When I switch to OAuth2, I get the Microsoft screen to login to my work / school account which I do not have.

I've search the web to find a solution for this but I can't find it. Hopefully someone can help me out because it drives me "nuts" ;)

Asked by rasnijders 2 years ago

Answered by Qwidget 2 years ago

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Relocate TB data only to different folder

Good day, I have a drive for programs (C:), and a drive for program data (D:) - for all my programs. I'd like to put the TB data (ie inbox, etc) in my drive for program d… (read more)

Good day, I have a drive for programs (C:), and a drive for program data (D:) - for all my programs. I'd like to put the TB data (ie inbox, etc) in my drive for program data. I have this for Outlook (program on C:, outlook.pst on D:), however I am replacing Outllook with TB. I reviewed the support pages, but there is no clear procedure for this - only replies on fixing users failed attempts. Thank you for your assist.

Asked by n16 2 years ago

Answered by n16 2 years ago

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Config Editor questions

Working currently with Thunderbird version 60.9.1 have following questions. (1) On my version a right click (or double click) gets you to menu choices. However I did not… (read more)

Working currently with Thunderbird version 60.9.1 have following questions.

(1) On my version a right click (or double click) gets you to menu choices. However I did not see a Save. I surmise exiting config editor saves any changes or do you also have to click OK once back in the Options-General Tab to save the config editor changes?

(2a) Also noticed if create new item name with typo, there is no way to edit the name or any way to delete the item. I was able (with TBird closed) to delete or edit the item name typo in prefs.js.

(2b) I read some folks (with Thunderbird closed) are just editing items directly in prefs.js. However I noticed some items are not in prefs.js like accessibility.AOM.enabled Did a file content search of entire Tbird Profile root folder and I can't find accessibility.AOM.enabled in any file. Just curious how one might get rid of an item they didn't want or need in config editor?

Asked by RB2124 1 year ago

Answered by Matt 1 year ago

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Text Encoding Unicode or Western?

I've always kept Text Encoding set to Unicode. Are there times when Western would be better?

Asked by RB2124 1 year ago

Answered by Matt 1 year ago

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Cannot install add-ons in Thunderbird...

I am unable to install add-ons for Thunderbird for my Chromebook that I have installed via the embedded Linux OS that's in Chromebook. Inside the app(Thunderbird), I go … (read more)

I am unable to install add-ons for Thunderbird for my Chromebook that I have installed via the embedded Linux OS that's in Chromebook. Inside the app(Thunderbird), I go to addons.thunderbird.net and attempt to install an add-on and this box with this button inside it pops up and I have to click on that button to confirm installation of that add-on. Well, I try clicking on that button and nothing happens and that box doesn't go away. I enclosed a screenshot to give you an idea of what I'm talking about.

Asked by eatshit2016 2 years ago

Last reply by piperfw 1 year ago

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Adblocker plus

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads. … (read more)

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

Asked by mpoinar1 1 year ago

Answered by TyDraniu 1 year ago

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Can't send emails but I can receive them with TB

I can't send emails and I get this message - Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the passwo… (read more)

I can't send emails and I get this message -

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. I have checked the outgoing settings for password and it says normal password. This problem started when I changed my BT email password

Asked by rvynerp 1 year ago

Answered by rvynerp 1 year ago

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Emails getting corrupted (102.11.0 64 bit Ubuntu 22.04.2)

I have now seen a number of Emails corrupted and not just in the inbox (cf. https://support.mozilla.org/en-US/questions/1410819). I also see a closed topic with no clear… (read more)

I have now seen a number of Emails corrupted and not just in the inbox (cf. https://support.mozilla.org/en-US/questions/1410819). I also see a closed topic with no clear resolutions about corruption (https://support.mozilla.org/en-US/questions/1381880). I have no antivirus software running and can see no regularities in which messages are getting corrupted. The form of the corruption is that some of the message is retained, but without formatting and with some of the html code (I think, I confess I didn't look closely enough before trying properties, repair ... which did repair it to my surprise, I did try ctrl-U to see the source which showed nothing at all, not even what I could see in the normal view).

I realise that this doesn't make this a very helpful report but the issue is serious enough that I thought I should report it. I will watch carefully for future examples. Is there anything that I should do to get more information assuming, as I fear, that I will see more of this? For now do I just ignore suggestions to compact (I have that on manual) as there looks to be a suggestion that compacting has caused corruption in the past?

TIA,

Chris

Asked by Chris Evans 1 year ago

Answered by Toad-Hall 1 year ago

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Video quality has changed recently on my Firefox browser

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor,… (read more)

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor, and all is as it should be. I'm a photographer and aware of image quality and settings. Still images are perfect and the monitor displays stills correctly. My monitors are working fine. When I checked videos via Google Chrome, they all displayed perfectly. So, I can only deduce that it's a Firefox browser issue. I haven't added any new add-ons or extensions. I know that the browser has updated at least twice in recent weeks.

I have attached a screen shot of the difference between a chrome and firefox video. Please help. I don't want to change to using chrome. Thanks in advance.

Asked by jedjacobi 1 year ago

Answered by TyDraniu 1 year ago