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Stop messenger from prompting me to download app!

Hello! This is probably one of those intrusive facebook things I won't be able to stop, but when I open messenger in Firefox, it prompts me every! single! time! to downlo… (read more)

Hello! This is probably one of those intrusive facebook things I won't be able to stop, but when I open messenger in Firefox, it prompts me every! single! time! to download messenger for windows, which I very much don't want to do. It does it via a box over my messages that I have to physically click away. I already have pop-up windows disabled for every site. I went to permissions-- notifications but it wouldn't let me add messenger. Is there anything I can do?

Thank you!

Asked by emilyprice7 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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No Firefox addon on any computer will install

This is a very bizarre problem. Basically I can't install any Firefox addon neither on my desktop OR may laptop. I noticed this issue just couple of days ago. When I try … (read more)

This is a very bizarre problem. Basically I can't install any Firefox addon neither on my desktop OR may laptop. I noticed this issue just couple of days ago. When I try to install any addon normally, from a link, it tells me that the addon can't be installed because the file is corrupt. Tried several addons, all same problem. On my desktop AND on my laptop. On my desktop I'm running ver. 103, but on my laptop I still had ver. 102.1, so there is no Firefox update issue. When I try to install addon from xpi file, it tells me that I have no permission to open that file and that's it. I tried to take ownership of that file but it didn't solve the issue I tried to disable my AV program, but it didn't do anything. On my laptop, I tried to refresh FF, no help. I tried to start FF in safe mode, same problem. I created new profile, same issue. Eventually, I totally uninstalled FF, removing program itself, removing Appdata folder and even registry entry. Installed fresh copy of FF, same problem exists. Then, I noticed one thing. When I tried to sync fresh FF installation on my laptop, it synced everything, EXCEPT for addons. So, something is preventing me doing anything regarding addons. Themes install just fine. I've struggling with this problem since yesterday and at this point I totally ran out of any fresh ideas how to solve this issue, thus posting here. I'll appreciate any fresh idea as what to do next. Thanks

Asked by broni1954 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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source of a pop-up box saying "Apple wants to make changes...."

I've been using Firefox browser for Facebook and other online purposes for several years. Over much of that time I periodically (several times per week, minimum) get a sm… (read more)

I've been using Firefox browser for Facebook and other online purposes for several years. Over much of that time I periodically (several times per week, minimum) get a small pop-up box, usually while I'm on Facebook, which is headed "Apple wants to make changes. Enter your password" The "USERNAME" box shows only my first name, John, (which is my admin password for the laptop) and the "PASSWORD" box is empty. No indication of what changes Apple wants to make, so I've never put my password in, and when I hit "cancel" I have to cancel three times before it goes away, only to show up sometimes within minutes, or sometimes days. Until today I'd not been able to get a diagnosis from Apple, but their help person, after a screen-sharing session today said it doesn't come from Apple and she suggested I contact Firefox Support and ask about it. So I'm asking. The screen shot below shows what it looks like, although I closed Firefox before i took this screen shot, just to see if the box would remain, and obviously, it did. Any thoughts as to whether this is somehow coming from Firefox? Thanks, John Jessup

Asked by jfjessup 1 year ago

Answered by cor-el 1 year ago

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How to modify the default dark theme?

How to modify the default dark theme? e.g. where can I find dark theme files to create a new theme starting from the dark theme? I've tried using Firefox Color, but the… (read more)

How to modify the default dark theme?

e.g. where can I find dark theme files to create a new theme starting from the dark theme?

I've tried using Firefox Color, but there is no option to start from the default dark theme. Also, it seems that there are only a few options to customize using Firefox Color.

I cannot find theme files in ./AppData/Roaming/Mozzila/Firefox/

Asked by RAR 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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YouTube videos refuse to play now

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in t… (read more)

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in the middle around a youtube button, or sometimes just a black screen.

I have tried clearing Cookies & Cache, tried in safe mode, tried with a new profile, disabled hardware acceleration, I even uninstalled and re-installed Firefox.

Still for some reason I am unable to watch videos and only on Firefox, it works fine in Chrome and Edge browsers.

I am at a loss on how to fix this, and I really don't want to have to use two browsers for watching videos and navigating the internet.

Any Ideas?

Also my Internet is not the problem, I have Gigabit Fiber.

Asked by omglulzfunny 1 year ago

Answered by omglulzfunny 1 year ago

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my addons are gone after syncing

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons … (read more)

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons or so installed and then it got stuck) so i closed my laptop and forgot about it 4. i opened firefox on my PC and the account synced 5. the addon bar flashed and all the addons except for 3 are now deleted (they are NOT disabled, they are completely gone from the addons page)

I don't remember the name of every addon i had installed but I need them back.

Asked by hypnosnyx2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Reinstall browser to new hard drive.

Hello and thanks. I have a new PC hard drive and need to reinstall browser. I logged into my Firefox account online but cannot find the answer. Is there a way I can inst… (read more)

Hello and thanks. I have a new PC hard drive and need to reinstall browser. I logged into my Firefox account online but cannot find the answer. Is there a way I can install my browser with my old bookmarks and/or history? I am running Windows 10.

Asked by lyounghhs 1 year ago

Last reply by cor-el 1 year ago

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Firefox Bugs since i updated firefox today !

Hello I have just updated firefox 103.0 64bits on my pc windows 10. And bigs bugs : all web pages became huge zoomed at around 150 - 160% ! I managed to fix… (read more)

Hello

I have just updated firefox 103.0 64bits on my pc windows 10. And bigs bugs : all web pages became huge zoomed at around 150 - 160% !

I managed to fix the huge zoom problem by installing this firefox extension : https://addons.mozilla.org/fr/firefox/addon/zoom-page-we/?utm_content=addons-manager-reviews-link&utm_medium=firefox-browser&utm_source=firefox-browser

and setting all web pages to 90% zoom with it. But this is not a solution because firefox has to fix this bug since this update! :(


And the toolbar has become much higher, which decreases my screen height, it was better before! :( See my screenshot where i circled in red the height of the toolbar which has become higher! :(

even the tab bar has become higher! :( i managed to reduce it a little in height thanks to a code that i inserted in the file userChrome.css ,but the result is not beautiful : the texts are too flush with the line ( see my screenshot where i circled in blue the tab bar that i reduced with code in userChrome.css )

Asked by sykranx 1 year ago

Answered by Terry 1 year ago

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Icons changing to the same "world" type symbol for everytyhing.

Hi there, All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed … (read more)

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn

Asked by chill285 1 year ago

Answered by cor-el 1 year ago

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Firefox Desktop tabs not opening

Hello. I have had an issue with new tabs not opening in Firefox for about two days. My browser is updated to the latest version. The best way to describe the issue is lik… (read more)

Hello. I have had an issue with new tabs not opening in Firefox for about two days. My browser is updated to the latest version. The best way to describe the issue is like this: every time I boot up the browser, everything will be working fine. Then, within 4-5 minutes, tabs will stop opening. Every time I want to open a new webpage in a new or already existing tab, it will get eternally stuck on the loading stage. However, if I have something like a youtube playlist running in one of the tabs, it will switch from video to video with no problem. If I close the browser and try to open in again, it won't open (although I've already figured out that the latest issue can be solved with an administrator mode). Other browsers are working fine and don't have such issue.

I have tried reloading the browser, reloading the computer, cleaning cache/history/cookies, running the browser without any addons, running the debug mode, reinstalling the browser (twice), running the antivirus check, creating a new firefox profile. Nothing helps. Also, the problem persists in the debug mode - when I open it, the pages load for 3-5 minutes and then the tabs stop opening as well.

Please suggest what can I do to fix this issue.

Asked by selinakyle 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Icons Doubled in Size

When I installed version 103 on Windows 10 yesterday, the Tabs, address panel row of icons and the onscreen bookmarks icons doubled in size pushing about half of them off… (read more)

When I installed version 103 on Windows 10 yesterday, the Tabs, address panel row of icons and the onscreen bookmarks icons doubled in size pushing about half of them off screen. Can I get them back to the size the were?

I keep them on screen to facilitate use and work more effectively. Pushing them off screen reduces the effectiveness of Firefox for me. I spent too much time today trying to find options that would allow me to revert to the former format without uninstalling v.103 - without success.

HELP!!!!

Asked by rabbit 1 year ago

Answered by rabbit 1 year ago

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1 Site will not load and having trouble fixing it. All others work

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the excepti… (read more)

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the exceptions? Thank you


Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cdc.gov.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Asked by cjr50 1 year ago

Answered by cjr50 1 year ago

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‘Firefox updated and everything is very large by half again, went full screen was not setup for this,web pages show up very large only read 25 to 33% of a page can not control FF anymore’

‘Firefox updated and everything is very large by half again, went full screen was not setup for this,web pages show up very large only read 25 to 33% of a page can not co… (read more)

‘Firefox updated and everything is very large by half again, went full screen was not setup for this,web pages show up very large only read 25 to 33% of a page can not control FF anymore’ I am disabled vision and physical ; now almost impossible to use FireFox

Asked by OaksLSF 1 year ago

Answered by OaksLSF 1 year ago

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Download History - remove "delete" option

Hi, Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to m… (read more)

Hi,

Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mis-click. It has no confirmation and permanently deletes the file(s) without sending to the recycle bin which is quite annoying - especially as I'm not sure why you'd want to use this menu to delete something you just downloaded.

Thanks

Asked by lemming3k 1 year ago

Answered by cor-el 1 year ago

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homescreen is suddenly giant and I have to reduce magnification to 50% to get it back to normal

I think I may have accidently pressed a button and made the homescreen giant even though it shows as being at 100%. Does anyone know of a way to return to to normal? … (read more)

I think I may have accidently pressed a button and made the homescreen giant even though it shows as being at 100%. Does anyone know of a way to return to to normal?

Asked by caen2112 1 year ago

Answered by Paul 1 year ago

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Where did Page Setup / Margins & Header/Footer go?

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:c… (read more)

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Asked by sludge7051-x 3 years ago

Answered by jscher2000 - Support Volunteer 3 years ago