Showing questions tagged:

Is there a way to revert to prior settings to avoid 'Not Responding' after starting Thunderbird

Hi. On Windows 11. after adding an ical calendar, Thunderbird immediately stops responding. If I then stop and restart Thunderbird it continues to not respond. 1. Is th… (read more)

Hi. On Windows 11. after adding an ical calendar, Thunderbird immediately stops responding. If I then stop and restart Thunderbird it continues to not respond. 1. Is there a simple way to revert to the state prior to the addition of the calendar? Or can a point of consistency be established prior to adding the calendar to make reverting to this point a possibility? 2. I presume that there is some issue with the contents of the ical. Is there any way to work out what might be the issue that Thunderbird is not handling? The calendar is a Google Calendar and works fine there. Thanks in advance.

Solved Archived 1 198

Suspected Firefox causing Windows crash

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 I… (read more)

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 ID: 4eb2b7ea-5553-4c6e-8d9b-44946b43f133。 微软客服诊断后的建议 链接里面有dmp文件的链接

Solved Archived 1 80

no sound from url videos

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a dis… (read more)

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a disc. It works OK

Solved Archived 10 190

Inbox won't load, only cycles

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like r… (read more)

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

Solved Archived 5 120

Thunderbird not responding, MacOS

I've been using Thunderbird for years. I shutdown my computer (MacOS Sequoia) and went away for a few days, and now Thunderbird hangs when I try to use it. I have one mai… (read more)

I've been using Thunderbird for years. I shutdown my computer (MacOS Sequoia) and went away for a few days, and now Thunderbird hangs when I try to use it. I have one main email account which I access with POP, and a couple of other accounts which I access with IMAP. I can access the downloaded messages in the Inbox of the POP account that I downloaded before going away, but I can't read any other folders (I have many folders since I've used Thunderbird for so long), or access the IMAP accounts. Thunderbird shows that I have new mail waiting on the POP server, but it hangs when I try to download them. It does not show mail waiting on the IMAP accounts, although I know new mail is there.

I have tried re-installing Thunderbird, and rebooted the computer, with no change. When Thunderbird hangs, it eats memory until the system runs out, and I have to use Force Quit to terminate it.

It's the first time I've had a problem with it!

Solved Archived 2 80

Tbird crashes on boot

I am unable to access Thunderbird for my emails. On first boot it quickly shows the normal screen for a couple of seconds then crashes and shows a screen for an error rep… (read more)

I am unable to access Thunderbird for my emails. On first boot it quickly shows the normal screen for a couple of seconds then crashes and shows a screen for an error report. Any further tries to open it results in just the error report screen which I then allow send to Tbird. I can print the report here if that is safe.

Solved Archived 2 110

Crashes, new installation failed

Today, Thunderbird crashes every time: after about 10 seconds it disappears. I tried a new installation: I got no download! Didn't find anything in the downloads folder. … (read more)

Today, Thunderbird crashes every time: after about 10 seconds it disappears. I tried a new installation: I got no download! Didn't find anything in the downloads folder. Although I'd done a donation of 10 €... (too little?)

Solved Archived 3 199

Thunderbird 128.5.2esr goes Not Responding minutes after starting on Windows 11

Just upgraded to a new system with Windows 11. Avast Security. Installed Thunderbird 128.5.2esr same as on old system. Migrated old emails using MozBackup. Worked great f… (read more)

Just upgraded to a new system with Windows 11. Avast Security. Installed Thunderbird 128.5.2esr same as on old system. Migrated old emails using MozBackup. Worked great for a day. New emails, archived a bunch of emails to a local folder...

Next day after about 3-5 minutes Thunderbird shows the Hourglass and is not responding. Eventually will go to a greyed out window. I have to kill it with task manager. I noticed that in Activity Manager three calendars were syncing for a long time. Disabled all calendars.

Task manager shows CPU usage but 0 Network and 0 Disk activity. 3 sub processes but only one has CPU. Resource Manager shows CPU and 72 threads. Resource Manager - Analyze Wait Chain - reports "waiting to finish network I/O."

I've tried Troubleshooting Mode. Still froze during Troubleshooting Mode. I've tried moving a large local folder out of the mail folder entirely. I've tried clearing the startup cache. I've tried clearing the system temp folder.

I have a lot of accounts, saved emails and message filters. So I really don't want to start over again with an empty Thunderbird and reset up accounts.

Solved Archived 11 100

Ctrl-key is stuck after some hotkeys (Bug?)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause… (read more)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause issues ie. when I open a new tab and try to type a new address (or search term), and Ctrl causes new hotkeys to be executed.

I've even tried launching firefox with a new profile, and on safe mode (firefox --safe-mode -p <something-else-than-usual>), so no bookmarks, cookies or extensions should be causing this, and it will still happen sometimes. The annoying part is that this seems to be an issue with performance. It happens less-often with the empty profile and safe mode, but it still happens, especially if I had just opened a new page some tab, causing the most minute thing for firefox to process.

The problem is probably not the computer specs either (below my specs). Indeed, from what I can tell, firefox does not even seem to function particularily slow in any case. Just this ctrl being stuck seems to happen.

I have also tried disabling hardware-acceleration (and explicitly enabling it), no effect.

Other interesting facts I've discovered: - This for sure does not happen in other programs and - This does not happen with the Ctrl for all the keybinds within firefox. For example, Ctrl+A (for select all) does not trigger this

From neofetch my setup is OS: Arch Linux x86_64 Host: MS-7C56 1.0 Kernel: 6.12.8-arch1-1 Uptime: 2 hours, 10 mins Packages: 2370 (pacman), 7 (flatpak) Shell: zsh 5.9 Resolution: 3840x2160 DE: labwc:wlroots WM: sway Terminal: alacritty CPU: AMD Ryzen 9 5900X (24) @ 4.951GHz GPU: AMD ATI Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M Memory: 5531MiB / 32015MiB

(I have no idea why it's reporting that I'm using Sway, I'm most certainly only using labwc, maybe labwc just reports sway for some programs for compatibility) I've installed firefox from pacman, and my current version is firefox 134.0.1-1

And finally firefox --full-version Mozilla Firefox 134.0.1 20250113214611 20250113214611

I'm not sure what else I could share at this point

Solved Archived 1 406

Thunderbird keeps crashing with 128.5.2 using Bitdefender SOLVED update to 128.6.0

Since yesterday Thunderbird keeps crasing. I don't even have time to go see if an update was added. It crashes within a few seconds all the time. Any ways to fix it? … (read more)

Since yesterday Thunderbird keeps crasing. I don't even have time to go see if an update was added. It crashes within a few seconds all the time. Any ways to fix it?

Solved Archived 3 100

Thunderbird crash report with Bitdefender

I have received an email from you saying that emails would be sent following my report of a white screen then Crash Report which has been repeating over several days. Ple… (read more)

I have received an email from you saying that emails would be sent following my report of a white screen then Crash Report which has been repeating over several days. Please advise when I shall receive the emails to allow me to recover Thunderbird emails. Thank you, M O'Neill

Solved Archived 4 40

thunderbird crashing

Hi, Today I got some problems with thunderbird. At first, when opening the program, it opens a new message that mentions "Provider for CalDAV & CardDAV: It's time to… (read more)

Hi,

Today I got some problems with thunderbird. At first, when opening the program, it opens a new message that mentions "Provider for CalDAV & CardDAV: It's time to go" The message is not complete and has some drawing background I could initially still look at my mails but then tried to remove that mail and then the rogram crashed. I tried going into the accounts setting to update and that would also lead to crashing. I tried to set the troubleshoot mode off but it would crash before I can click to turn it off.

Any assistance would be great I use windows 11, 64 bits the thunderbird version is 128.5.2esr (32 bits)

Thanks a lot!

Vincent

Solved Archived 6 50

Thunderbird crashes daily with pop accounts on Xubuntu (bug 1891962)

The crashes are happening daily, and lately more than once a day. I'm using Thunderbird 128.6.0esr (64 bit) on a desktop PC running Xubuntu 24.04.1 LTS. There are about… (read more)

The crashes are happening daily, and lately more than once a day. I'm using Thunderbird 128.6.0esr (64 bit) on a desktop PC running Xubuntu 24.04.1 LTS. There are about a dozen accounts that get mail automatically from POP servers. The crashes happen when TB is running in the background, or on another dessktop, or minimized. I'm using a new profile created a few weeks ago because the old profile folder had grown very large. This problem did not occur with the old profile.

Here are the most recent crash report IDs: bp-ee9dfb2e-52e0-40b1-a26e-1de2a0250122 46 minutes ago bp-89c99656-b58a-47fc-a2be-c40c50250121 8 hours ago bp-90c851b2-981f-4e3c-b8f3-96ecd0250121 1 day ago bp-1dd4e625-0aa7-4c8e-9ab4-2cdfa0250120 2 days ago

Solved Archived 3 220

Thunderbird crash on new Macbook

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application. If a new message comes in, suddenly a white square appears in the upper left … (read more)

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application.

If a new message comes in, suddenly a white square appears in the upper left of the desktop, and Thunderbird becomes nonresponsive. If I close it, it won't reopen. If I click the white square, a truncated Thunderbird menu appears at the top. See screenshot.

Also, the white square overlays all other running applications, so that anything full screen has the red and yellow close/minimize buttons hidden.

This happens whether Thunderbird is the only application running or if others are running.

It is driving me mad. Any insights how to fix it?

Solved Archived 9 407

Firefox keeps crashing

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Bu… (read more)

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Build #2016068999)

Here is the error: 95dfeae4-16a9-45bd-8474-02ede37eb9dc java.lang.RuntimeException: java.lang.reflect.InvocationTargetException


java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:598) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103) Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) ... 1 more Caused by: mozilla.components.support.base.android.UnboundHandlerException: You must bind the NotificationPermissionHandler to an activity at mozilla.components.support.base.android.NotificationsDelegate.requestNotificationPermission(NotificationsDelegate.kt:125) at mozilla.components.support.base.android.NotificationsDelegate.notify$default(NotificationsDelegate.kt:75) at org.mozilla.fenix.FenixApplication$initializeWebExtensionSupport$2.invoke(FenixApplication.kt:543) at mozilla.components.browser.engine.gecko.GeckoEngine$registerWebExtensionDelegate$promptDelegate$1.onUpdatePrompt(GeckoEngine.kt:63) at org.mozilla.geckoview.WebExtensionController.updatePrompt(WebExtensionController.java:75) at org.mozilla.geckoview.WebExtensionController.handleMessage(WebExtensionController.java:26) at org.mozilla.geckoview.WebExtensionController$Internals.handleMessage(WebExtensionController.java:4) at org.mozilla.gecko.EventDispatcher$3.run(EventDispatcher.java:13) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) ... 3 more

Solved Archived 2 998

Thunderbird completely freezes on startup even after reinstall

Such an annoying problem with current version 128.5.2esr. On one notebook with Windows 11 Hone I install the latest version (no Thunderbird previously installed), works f… (read more)

Such an annoying problem with current version 128.5.2esr. On one notebook with Windows 11 Hone I install the latest version (no Thunderbird previously installed), works fine.

One another notebook with Windows 11 Home existing Thunderbird freezes. After startup it just hangs, using so much CPU, that the battery is half drained after 30 minutes. Then reinstalling does not help. The same issue persists.

I read that uninstall does not remove the profiles and that cause the issues. Is that possible. Feature request. Also it would be fine to have the option to remove the profile on uninstall, so the non-tech savy user has also a chance of using this client.

Solved Archived 2 199

Emptying Junk folder

I am trying to empty my Junk folder, but TBird just hangs "Not responding". This doesn't happen with emptying the Deleted folder - that works fine. I have recently moved … (read more)

I am trying to empty my Junk folder, but TBird just hangs "Not responding". This doesn't happen with emptying the Deleted folder - that works fine. I have recently moved to Windows 11 - this didn't happen on Windows 10. I am running release 128.7.1esr (64 bit).

Solved Archived 1 70