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Cannot access website

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browse… (read more)

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browsers.

Asked by greenter 1 year ago

Answered by jonzn4SUSE 1 year ago

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Turn on word wrap for received messages

Most of my received email is formatted ok, but occasionally I get one where the message is one long sentence and it displays as one long horizontal line, necessitating a … (read more)

Most of my received email is formatted ok, but occasionally I get one where the message is one long sentence and it displays as one long horizontal line, necessitating a lot of scrolling to read. The last person to complain about this did not receive a reply. Is there any chance this could be implemented soon?

Asked by jjmartin 1 year ago

Answered by david 1 year ago

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Youtube Suttering

The video's play fine, but when I click off the browser into another app, the video begins to lag and stutter. I've tried to mess with the Performance settings to no av… (read more)

The video's play fine, but when I click off the browser into another app, the video begins to lag and stutter.

I've tried to mess with the Performance settings to no avail - also disabled extensions with the same result.

Asked by jazz 1 year ago

Answered by jazz 1 year ago

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Outgoing server (SMTP) smtp.office.com PROBLEM

Hello , Outgoing server (SMTP) smtp.office.com PROBLEM . I got a "suspicious activity" notice from Microsoft to change my password . I changed it and updated it in TB pa… (read more)

Hello , Outgoing server (SMTP) smtp.office.com PROBLEM . I got a "suspicious activity" notice from Microsoft to change my password . I changed it and updated it in TB passwordManager . But now I can't send emails , error message : "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings I Outgoing server (SMTP)'." Btw: The new server setting name is "outlook.office365.com" .

Pls , How to fix ? Thanks

Asked by VMars 1 year ago

Answered by Googlethunderbird 1 year ago

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Firefox adds national suffix to the website

Hi, I live in Switzerland. When I type website address: https://www.pokemon.com Firefox changes it constantly (and instantly) to: https://www.pokemon.com/de/ which is us… (read more)

Hi,

I live in Switzerland. When I type website address: https://www.pokemon.com Firefox changes it constantly (and instantly) to: https://www.pokemon.com/de/ which is useless to me because I don't know German.

Could you help me with that?

Asked by malecek1 1 year ago

Answered by cor-el 1 year ago

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page fails to display

Good Morning, Group! I subscribe to the IEEE.ORG newsletter. If I click on their link, it brings up a blank page in Firefox: https://spectrum.ieee.org/post-quantum-cry… (read more)

Good Morning, Group!

I subscribe to the IEEE.ORG newsletter.

If I click on their link, it brings up a blank page in Firefox:

https://spectrum.ieee.org/post-quantum-cryptography-nist?utm_source=techalert&utm_medium=email&utm_campaign=techalert-07-14-22&mkt_tok=NzU2LUdQSC04OTkAAAGFnAJMEXFrlR7vD0yYOspzMUWdvNdvtGqNnHnbEZI2pUuVQelTwBgCQS3pKCdhLl9XSWiE7boikHvLl6N43J65wa4D-JECtQ23ME38QU_rZMG4

That same link renders correctly in Chromium Web Browser (on Linux Mint 20.3)

By truncating the link to https://spectrum.ieee.org/ Firefox brings up that parent page O.K.

This behavior is not confined to this link in particular. It has behaved this way for some weeks (months?) now, in previous newsletters.

This is not an onerous situation but, if it could be fixed, it would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by cor-el 1 year ago

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Export Menu Missing

I went to migrate Thunderbird to a new PC and discovered that the Tools>Export choice is missing from the drop-down menu. Attached is a screen capture. This is versi… (read more)

I went to migrate Thunderbird to a new PC and discovered that the Tools>Export choice is missing from the drop-down menu. Attached is a screen capture. This is version 91.11.0.

Yes, I know I should be able to move the directory over from Windows Explorer, but it seems odd that this menu is missing. The Help Center article was just updated a couple weeks ago and shows the menu, so it wouldn't seem to be a deprecated feature: [[Export your Thunderbird Profile|https://support.mozilla.org/en-US/kb/thunderbird-export]]

Is this a bug that has somehow crept into this version or does this feature need to be enabled somewhere? I don't know how else to report this anomaly other than this forum.

Asked by tpschultz 1 year ago

Answered by david 1 year ago

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One (of two) email accounts is not displaying emails

Hi Folks, Never had an issue like this before. I have two email accounts, one that comes with my ISP, and a gmail account. Suddenly, the ISP account (myfairpoint.net… (read more)

Hi Folks,

Never had an issue like this before.

I have two email accounts, one that comes with my ISP, and a gmail account.

Suddenly, the ISP account (myfairpoint.net) started showing me the list of emails in the folder, but wouldn't display any content when the email is clicked on (I use a horizontal three-pane setup; folder directory on left, directory content in the middle, and the selected email in the right.)

Initially, the middle-pane (directory content) showed a list of emails, but wouldn't show what was in them, not in the right pane, nor in a separate tab. Opened 'Properties' on the "inbox" folder, and tried the 'repair folder' option... now the only thing showing is the directory tree; the directory content pane is empty.

The Gmail account is working fine, no problems there.

Any ideas on how to get the other account back up again? Without deleting the account and then re-installing it, that is? I'd rather not do that unless there's no other way, as this account is always a nightmare to get set up properly... haven't managed to do it yet without calling my ISP tech support.

Much appreciated!

Asked by Karl Anonomyous 1 year ago

Answered by david 1 year ago

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I believe Thunderbird oath2 verification has an incorrect name or password for my Gmail account

I have a good, working Gmail account with Google. It is very old, and has been working well for many years. I just created a new Mozilla account to get your assistance us… (read more)

I have a good, working Gmail account with Google. It is very old, and has been working well for many years. I just created a new Mozilla account to get your assistance using my Gmail login and password in my Firefox browser, just a few seconds ago. I used it to get the 'verification code' to create this Mozilla account. So this proves that my Gmail account is valid, and working well.

My problem started when I tried to upgrade the Thunderbird client that I've been using on this PC for several years, now. First I tried updating to the latest version, but I ran into problems, probably because I was attempting to make too large of a 'jump' between my existing version and the latest version. So I backed up my Local Folders and uninstalled the old (working) version, and installed the newest version of Thunderbird in it's place. It installed OK, and I can recognize that it seems to be working as it should. I just can't create an account that works with it.

I tried creating both an IMAP and a Pop3 account using the 'wizard'. But when I make the attempt, the 'wizard' incorrectly informs me that 'no such Gmail account exists'. It is apparently looking up my credentials somewhere other than at Google itself, because I obviously DO have a valid Gmail account. I can create a Thunderbird account manually, which apparently bypasses the account verification step. But then when I attempt to download e-mails to the manually created account, I get 'host contacted, sending login information' at the prompt at the bottom of the main page, but it stays that way until I close the program, and never downloads anything. I have all the recommended Gmail account settings set as per both Mozilla and Google. It just seems as if Thunderbird is getting my Gmail account login information from an incorrect source. I also get the same 'there are no Google accounts that match your information' screen when I click the 'Find my account' button on the Thunderbird/Google login screen. Which of course is incorrect.

So what can be done? I have had this problem for a couple weeks now. I would very much like to stay with Mozilla and Thunderbird, as I have had virtually no problems with either the browser or the e-mail client before now. Thanks for any assistance you may provide, but I am stumped!

'Long-time T-birder'

Asked by don4bes 2 years ago

Answered by don4bes 1 year ago

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Passwords won't fill in

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air. Last time I migrated to a new phone, Sync filled in a… (read more)

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air.

Last time I migrated to a new phone, Sync filled in all my passwords on the phone. This time I'm having to copy and paste all the passwords; Samsung autopass (or whatever it's called) offers to fill them in, but of course doesn't have those passwords anyway.

What do I need to tweak or do differently to get the passwords to fill in?

Asked by EternalNewbie 1 year ago

Answered by Paul 1 year ago

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Removing GMAIL account

Have removed Gmail account. Checked that both IMAP and SMTP servers are removed. No calendars associated. Have restarted TB and PC as well. Still getting the "sign in to … (read more)

Have removed Gmail account. Checked that both IMAP and SMTP servers are removed. No calendars associated. Have restarted TB and PC as well. Still getting the "sign in to Google account" pop-up window for the deleted account, which is driving me NUTS.

TB 91.11.0 (64-bit) on Win 11.

Any help much appreciated.

Asked by castoak 2 years ago

Answered by david 2 years ago

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<enter> becomes <div>

is there a way to stop Firefox 102 or even earlier versions to stop using div for line break or <enter> key press? Why is this the case ? HTML standard? … (read more)

is there a way to stop Firefox 102 or even earlier versions to stop using div for line break or <enter> key press? Why is this the case ? HTML standard?

Asked by HeavenlyFox 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to use Gmail alternative emails with Thunderbird?

Description: I have a gmail account "abc@gmail.com" which is already being used by Thunderbird desktop client. Recently I have added an alternative email to "abc@gmail.… (read more)

Description: I have a gmail account "abc@gmail.com" which is already being used by Thunderbird desktop client.

Recently I have added an alternative email to "abc@gmail.com" with my custom domain; "abc@xyz.com" Google Alternate Emails

Both email addresses are using same inbox. I can login from browser via 2 different emails with same password. I can write a new email and Gmail web UI let me choose between these 2 email sender addresses.

Reason: this custom domain has a custom server without a mail server. Instead building a mail server, we choose to use it with online services, which is already working perfectly fine up until this point.

Problem: It fails when I try to add "abc@xyz.com" in Thunderbird. Gmail's IMAP/SMTP settings guide

I get the error "Incoming server already exists", which is true and in this case shouldn't be an error but how it's suppose to be. Right? .

How can I succeed to add an email address to share the same "Incoming server" with already existing email in Thunderbird?

Asked by tataelm 1 year ago

Answered by david 1 year ago

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Missing Headers, Corrupt Inbox Messages & "TB can't update to latest version"

The Problem: Starting around May 27, I started getting daily popups on TB saying: "Thunderbird can't update to the latest version. Download a fresh copy and we'll help yo… (read more)

The Problem: Starting around May 27, I started getting daily popups on TB saying: "Thunderbird can't update to the latest version. Download a fresh copy and we'll help you to install it." I Installed TB v. 91.10, but the daily popups continued, so I just kept closing the popup.

Around July 1, I downloaded and installed TB 102.0. However, after this, about 1/4 of incoming mail in all inbox folders have corrupted messages, either: - missing the header entirely (but the Message List Pane still shows the Subject, Correspondents, and Date), - has header from another incoming message, - displays message body as html text, - merges two messages into one message body, - missing message entirely, - or combinations of the above. When I check webmail with Firefox, all emails appear normal. Still getting the "TB can't update..." popups daily.

Attempted Diagnostics & Fixes, so far: After each fix I have to wait a day to see if new emails are affected and if I get the same "TB can't update" popup. Some dates are approximate. - June 6th, changed two Gmail POP3 logins to OAUTH to agree with Google's "less secure apps" policy. - TB Repair Folder (removes corrupted messages from Inbox, but does not re-download them from the server, I have to check them via webmail) - June 20th, Compact Folders - Archive Folders (thousands of emails) - TB Troubleshoot Mode (restarts without extensions, though I have no extensions installed) - Run Malwarebytes scan (clean) - Turned off Avast Mail Shield - Created Avast scan exception for TB profile folder, thunderbird.net & aus.thunderbird.net - July 1st, installed TB 102.0 (see "The Problem" above) - July 5th, uninstalled Avast Free (complete removal with Avast Clear), and reinstalled - July 6th, ran Tweaking.com Windows Repair (All steps: Power Reset, Reboot Safe Mode, Repair Reparse Points, Repair Environment Variables, Check File System, System File Check) - Copied profile folder, then deleted all MSF files in Mail folder so TB would re-index. [I missed the ones in the IMAP Mail folder on this 1st attempt.] - Update to TB 102.1 - Uninstalled TB (Windows/remove program), deleted all MSF files in profile again (including IMAP Mail folder this time), and installed 102.1 - Jul.7th, the day after running Tweaking.com Windows Repair when I started up, Avast "secured" four threats and moved three of them into Quarantine:

        - c:\windows\syswow64\sto.exe
        - c:\windows\syswow64\fflhd.dll
        - c:\windows\syswow64\server.exe
   (All for process: c:\program files (x86)\MySQL\bin\mysqld-nt.exe)
   Submitted to Avast for further analysis.
         - The fourth item said it was "successfully repaired": C:\WINDOWS\SysWOW64\Server.exe [L] Win32:Parite [Inf] (0)

- July 8th, disabled two POP OAUTH GMail accounts, and added new IMAP accounts - July 9th, removed two POP Gmail accounts, uninstalled TB (remove program), deleted all MSF files in profile, installed TB 102.1 - July 10th, deleted appdata/local/thunderbird/profiles/xyz.default, restarted TB - July 11th, Avast "secured" three new threats and moved them into Quarantine:

      - c:\windows\syswow64\sto.exe     (For process: c:\program files (x86)\MySQL\bin\mysqld-nt.exe)
      - c:\windows\syswow64\fvznj.dll    (For process: c:\program files (x86)\MySQL\bin\mysqld-nt.exe)
      - c:\windows\syswow64\sto.exe     (For process: PID 8560)

Corrupt inbox messages (about 1/4) & "TB can't update" popups continue.

My System: - Windows 10 Home, up to date - TB has no extensions or themes installed - running on an older AMD laptop that has always run TB without issue - Avast Free AV

THANK YOU Many thanks to the awesome volunteers who have posted so much helpful advice over the years. I hope you will be able to work this one out too, please. Thank you very much.

Asked by pppcrn010 2 years ago

Answered by Toad-Hall 1 year ago

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Firefox won't open

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) a… (read more)

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) and then it crashes. I've tried everything, from reinstalling, rebooting, making exceptions in the firewall and even manually installing Firefox, but nothing. Before anyone asks, i do not have AVG, Avast or Commodo, and the Firewall is the basic Windows one. The issue is very similar to this one:https://support.mozilla.org/en-US/questions/970099. I also tried what they said, but unfortunately nothing woks for me.

Asked by Legend_ 1 year ago

Answered by thiendt2001 1 year ago