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Need create a second gmail imap account using my credentials but a different email address (hence two imap.gmail.com)

Let me start by stating that I'm aware of the possibility to set up a separate POP account, but this is not an alternative, I need have two IMAP accounts. As some of you… (read more)

Let me start by stating that I'm aware of the possibility to set up a separate POP account, but this is not an alternative, I need have two IMAP accounts.

As some of you may know when getting a domain thorough googles Domains offering, one have in certain set-up situations use a gmail.com email address which is connected to the domain name, and used as credentials in OAuth2 or when creating or using an app password (from google security using the gmail.com address).

I have a dedicated domain name, let's call it "mydomain.com" which was acquired from and is hosted at Google Domains. When setting up the email account the email address it will be "somethingelse@mydomain.com" and the OAuth2 user and pw is taken from "myname@gmail.com" (which of course is different from "somethingelse@mydomain.com"). This is perfectly legit and used in many other email accounts, among other Outlook (Mac/Windows/web) and Mac OSX mail program without any problem.

The issue with Thunderbird, as I understand, being that myname@gmail.com is connected to "imap.gmail.com" stored at /home/myname/.thunderbird/yu9vjdct.default-release/ImapMail/imap.gmail.com, meaning that I get a "Incoming server already exist" message and hence unable to set up a second account using the same incoming server "imap.gmail.com" ("myname@gmail.com"), but for this other email address "somethingelse@mydomain.com".

Question is; it NOT as simple as stopping/closing Thunderbird and renameing "/home/myname/.thunderbird/yu9vjdct.default-release/ImapMail/imap.gmail.com" (NB! Name of thunderbird version may vary of course) to something else, since I have tried and does mot change the error message, obviously it appears that Thunderbird is set up to only use one and only one of the same "imap" account.

So my question is wheter possible att all do this in Thunderbirde aka solutions ( not using POP, as stated above) or is this simply a (probably an intentional) program feature (and not a "bug"?).

Thanks in advance for support.

Best wishes from a rainy Stockholm Fabio

Asked by Fabio 2 years ago

Answered by Fabio 2 years ago

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email servers

Can anyone suggest either a decent free email server (apart from gmail) or a reasonably priced paid service (apart from mail.com)? Any suggestions will be welcome. Thank… (read more)

Can anyone suggest either a decent free email server (apart from gmail) or a reasonably priced paid service (apart from mail.com)? Any suggestions will be welcome. Thank you

Asked by kwh1946 2 years ago

Answered by Stans 2 years ago

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Is there a way to merge profiles? Or some other way around the problem described below.

Hi there, I am currently working from home using 2 laptops with both TB installed. One has a TB profile with several personal email accounts, and the other has a work ema… (read more)

Hi there, I am currently working from home using 2 laptops with both TB installed. One has a TB profile with several personal email accounts, and the other has a work email account. I would like to import the latter to the former without having 2 separate profiles to select from on start up of the programme. Instead just the one with all my email accounts in one place. NB because of the crisis I and my colleagues are working from home and cannot reach the person who could normally send me the configuration details so I can set it up manually. Thanks for your time! kind regards, Peter.

Asked by Peter 2 years ago

Answered by Fabio 2 years ago

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Deleting profile and files in Thunderbird

Hi, I wanted to migrate my c drive Thunderbird emails from my c drive which was full to my d drive which had lots of space. I followed your instructions and created a fol… (read more)

Hi, I wanted to migrate my c drive Thunderbird emails from my c drive which was full to my d drive which had lots of space.

I followed your instructions and created a folder on the d drive, copied the files to it.

I then used profile manager to create a new profile to add my data. I did not go to the correct place for it to pick up my database so it created a new empty one. So i did it again and went to the correct folder this time and all my emails opened.

Now i thought i can delete the empty one and my c drive one as my d drive was working. So i deleted both profiles and data to recover disk space. Only to find I deleted my d drive data, my c drive data and was left with the empty profile on d

Disaster! I had lost all my emails and had no backup.

Is there any way to recover a profile manager deleted profile + files option?

Thanks for any help, i am devastated.

Andrew Sefton UK

Asked by asefton 2 years ago

Answered by Stans 2 years ago

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Interal error message when trying to log into Web mail.

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Saf… (read more)

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Safari & Chrome working fine.

Asked by Beardog11 2 years ago

Answered by FredMcD 2 years ago

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Working on Opera but not on Firefox or Chrome

Hi Had an issue opening some websites since yesterday and have just discovered that they are working without issue on Opera but still not opening on Firefox or Chrome. An… (read more)

Hi Had an issue opening some websites since yesterday and have just discovered that they are working without issue on Opera but still not opening on Firefox or Chrome. Anyone got any suggestions please?

Asked by PsYAuM 1 year ago

Answered by ARMAN KHAN 1 year ago

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Enter doesn't work in the URL bar

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type i… (read more)

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type in a website (or a search) in the url bar, nothing happens when I press enter, I have to manually click on the arrow to get the browser to react. (It works just fine in other browsers). I tried to de- and re-activate all the Address Bar Suggestions in preferences but this also didn't change anything.

Hope there's a solution out there..

All good Simon

Asked by oxholm8 1 year ago

Answered by ARMAN KHAN 1 year ago

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Same profile on 2 computers; trying to recover one week's worth of emails

Long back story: My still-under-warranty work laptop was making a grinding noise. Remote diagnosis was a bad hard drive. Amazingly, I have on site repair (it must have be… (read more)

Long back story: My still-under-warranty work laptop was making a grinding noise. Remote diagnosis was a bad hard drive. Amazingly, I have on site repair (it must have been a special promo deal) but they had to order the replacement hard drive and hook me up with a technician. Figuring was going to lose everything on that hard drive, I made a copy of my Thunderbird profile (and many other files), installed Thunderbird on another laptop, restored the profile and kept working. The second laptop was supposed to be for non-work stuff, so it has less memory, a smaller HD, slower processor, etc.

Two days later the on site tech came and installed the new hard drive but the computer was still grinding. He determined the old hard drive was fine, it was the fan that needed to be replaced, so he put in an order for a new fan. I mentioned that the power connector was loose, so he also ordered a new motherboard. Two days later he's back with the fan and motherboard, but the power connector isn't part of the motherboard, so he has to order that part, and now it's July 4th weekend. He came back today and replaced the power connector, and, because there was nothing wrong with the original hard drive, he reinstalled that, too.

All in all, I used the non-work laptop for seven days. I backed up the Thunderbird profile from the non-work laptop, restored it to the work laptop, started Thunderbird, and realized that I had screwed up and backed up the profile in the appdata/local/thunderbird folder rather than the appdata/roaming/thunderbird folder. Then I started Thunderbird. There is a week's worth of email missing from my work laptop, but now there is a day's worth of new mail on it that isn't on the other one.

I save a lot of email. I use layers of folders and subfolders. My profile folder is 41.7 GB. Windows 10. POP mail server. Automatically download new messages and nothing is saved on the server.

Is there a way to selectively copy messages received and sent within a specific date range and somehow fill in that missing week?

I'm afraid that if I backup the roaming profile from the second computer and restore it to my work computer, I will duplicate everything in my ginormous profile.

Asked by Sharon Sperling 2 years ago

Answered by Stans 2 years ago

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Change SMTP Server for a Given Account

Good day all. Currently using 68.10.0 (64-bit) and am trying to send an e-mail from one of my accounts...let's say "Account A." Account A uses XYZ e-mail provider, and is… (read more)

Good day all.

Currently using 68.10.0 (64-bit) and am trying to send an e-mail from one of my accounts...let's say "Account A."

Account A uses XYZ e-mail provider, and is having no issues with receiving e-mail. However, in trying to send e-mail, Account A uses the SMTP settings for Account B. This does not work because Account B uses the LMNOPQ e-mail provider.

Now, I have multiple e-mail accounts spread across multiple e-mail providers. So when I look at the "Outgoing Server (SMTP) Settings" window, I see many entries. Admittedly, I am confused as to why there is this separate window for SMTP settings when it seems to me that each e-mail account could (should?) have its own window, such as is the case with the IMAP/POP settings (say, in the "Server Settings" area). Doing so would, I think, allow for a user to easily associate each e-mail account to specific IMAP/POP settings. As it is, I can see no way to do this with the current layout.

But, I digress.

In any event, my first question is: 1) How does one associate a single a (Account A, Account B, Account C...whatever) to specific SMTP settings as is done with IMAP/POP settings?; 2) Is there a way to NOT have a "Default" SMTP server? Personally I see no need for it. What would be preferred is, as stated previously, to simply have a window within each e-mail account wherein one lists the SPECIFIC SMTP settings for that account, as is the case with the IMAP/POP settings; 3) I've done an "Add" of a group of SMTP settings that would work for this Account A, but I do not see any way to associate/link those settings to that specific account. In fact, after I did this "Add," I closed Thunderbird, reopened it and tried once again to send this same e-mail from Account A. And once again Account A tried to use the SMTP settings for the LMNOPQ e-mail provider and NOT the ones for the XYZ e-mail provider. So how does one associate/link a listed entry in the "Outgoing Server (SMTP) Settings" window to a given e-mail account?

Finally, perhaps it's the case that I've missed one or more things. I thought I had this figured out as I have a number of other e-mail accounts with different e-mail providers, all of which appear to be working properly, but now I'm at a loss to understand what's going on here.

Thank you!

Asked by 91ztxzs 1 year ago

Answered by Stans 1 year ago

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Locking Preferences

So I'm trying to lock the preferences on the privacy & security options. I currently have a .js file named autoconfig.js in my "C:\Program Files\Mozilla Firefox\defau… (read more)

So I'm trying to lock the preferences on the privacy & security options. I currently have a .js file named autoconfig.js in my "C:\Program Files\Mozilla Firefox\defaults\pref" I also have mozilla.cfg in my "C:\Program Files\Mozilla Firefox".

When I go to the about:config however it is not greyed out or locked in anyway. I was wondering if anyone could spot what I'm doing wrong.

Yes my File name extensions is on.

Asked by carsonschutter 1 year ago

Answered by carsonschutter 1 year ago

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Shared tab not opening in FireFox for iOS

When I send a tab from my computer to my iPhone, my iPhone doesn't open it automatically. The tabs sync between devices though. If I send a tab from my iPhone to my compu… (read more)

When I send a tab from my computer to my iPhone, my iPhone doesn't open it automatically. The tabs sync between devices though. If I send a tab from my iPhone to my computer, the tab opens as expected. Any ideas?

Asked by Juma 2 years ago

Answered by Juma 2 years ago

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Why is the 78.0.1 download for MacOS called "Firefox 78.0.1esr.dmg" and not "Firefox 78.0.1.dmg"?

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/… (read more)

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

Asked by Steve Chessin 2 years ago

Answered by Steve Chessin 2 years ago

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cannot process json file

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot pr… (read more)

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot process the file. i have tried the json file restorer but it doesnt help.

Asked by vickyjean1007 2 years ago

Answered by FredMcD 2 years ago

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Bookmarks have disappeared

My bookmarks have disappeared. The error messsage I get is that some other program is using the file. When I asked the system to restore the bookmarks, I got an error m… (read more)

My bookmarks have disappeared. The error messsage I get is that some other program is using the file. When I asked the system to restore the bookmarks, I got an error message that the backup file could not be processed. As an experiment, I have tried to add new bookmarks and I can't seem to get Firefox to do that.

Any advice?

Asked by dougherty1 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How do I install Firefox on a new Windows 10 PC?

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a… (read more)

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a WD Blue SSD which is 560 MB/s big, and has Windows 10 installed and running on it, when I start up this PC.

How do I go about replacing the Microsoft software with Firefox and Thunderbird? The Win 10 software is different than Win 7 so I don't know how to use very well. And the Win 10 instructions don't exactly match up with the Win 10 that is installed on my PC, so if some-body could list some of the steps that are more accurate than what MS has given, I would appreciate it.

Asked by warp4dennis 1 year ago

Answered by ARMAN KHAN 1 year ago

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Getting this error message: The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com was lost in the middle of

I keep getting this error message when trying to send emails through one of my Gmail accounts in Thunderbird: "Sending of the message failed. The message could not be sen… (read more)

I keep getting this error message when trying to send emails through one of my Gmail accounts in Thunderbird: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com was lost in the middle of the transaction. Try again." I tried the steps online in the support article at https://support.mozilla.org/en-US/kb/cannot-send-messages. All my settings are correct, but my emails will not send all of a sudden. I tried switching the port to 587, but still got the same message.

I'm sending a screenshot of my server settings. My email provider: Gmail ISP: Spectrum Firewall Version: Windows Defender Firewall Antivirus Software: Windows Defender Virus & Threat Protection Operating System & Version: Windows 10 Home, Version 10.0.18362 Build 18362 Thunderbird Version: 68.5.0 (32-bit)

Asked by amaryllis08 2 years ago

Answered by sfhowes 2 years ago