All Products Support Forum

Nothing happens when I enter my gmail id and click Next in google login page. Seeing the below error message in Developer Tools -> Console.

Content Security Policy: The page’s settings blocked the loading of a resource at https://ssl.gstatic.com/accounts/static/_/js/k=gaia.gaiafe_glif.en_GB.Qmzxml1wSug.O/am=AVSKJSkBIAAAAQMAAAAACAAAHgRgEJjrDQE/d=0/excm=glif_initial_css/ed=1/rs=ABkqax2exLx40csLSt8ILw0WSxSJK2QV2g/m=sy2x,sy2w,i5dxUd,m9oV,RAnnUd,sy2y,sy2z,sy30,uu7UOe,sy31,sy32,sy33,soHxf (“script-src”).

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dialog, however the new password is showing up as "current".

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging on so the issue must be with Firefox security controls. I have turned off Ad Blocker Ultimate as well as made an exception for cookies from this site. What can I do to fix this?

I cannot receive verizon pop emails for 3 days now. Yahoo is pop, hotmail is imap, receive those fine. Verizon Webmail (aol) logs in fine. Just did a test send email from verizon and it get the check password mess. I can send fine from yahoo and hotmail.

I had a yahoo account configured on my laptop with Thunderbird and it worked flawlessly. I need to change to a gmail account, so I edited the account settings, changed the email addresses, changed the IMAP & SMTP settings etc. to the new gmail settings. I am able to receive mail just fine, but am unable to send mail. I get a yahoo prompt to sign in each time I try to send mail (attached). I close that prompt and then receive a message

Sending of the message failed. Unable to authenticate server (SMTP) smtp.gmail.com. Please check the password and verify in Account Settings.

I have removed saved passwords and verified all settings. Could there still be something hanging on from the old yahoo account? At this point I have uninstalled TB, reinstalled, removed all accounts, recreated them. Nothing seems to allow me to authenticate to the SMTP server.

I am using Port 465, server name smtp.gmail.com, Authentication method OAuth2 and connection is SSL/TLS.

Any other ideas? Thank you! Lisa

I cannot access the preferences and my saved passwords in Firefox for Mac on my computer. When I go to preferences in the menu bar or type command-comma nothing happens at all. I'm worried to say the least!

Please assist. Windows 7. Logging into my Gmail account fails due to some change Googlemail made. I get the following response when entering my password: Sending of password for user ee.scheffler@gmail.com did not succeed. Mail server pop.googlemail.com responded: Application-specific password required: https://support.google.com/accounts/answer/185833 No other options offered at this point, only to re-enter my password (which fails again). I do not know how to proceed to get around the problem.

I have had to reset Win10 which has kindly removed all my TB e-mail settings. When I first started to use TB I wrote down all the settings which I have tried to use now but I can't log into the server.

I think I am using the right password but I can't log in. How do I recover my password, please?

Thank you

I cannot access my microsoft account from firefox as the message below. I have another PC where this work without problems and I ahve compared settings to be the same.

"Secure Connection Failed

An error occurred during a connection to account.microsoft.com. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Is there any way to set an exception? I keep getting an error on this totally legit website -- and of course Microsoft isn't going to offer me any solutions other than to use Edge (which works)

https://msdn.microsoft.com/en-us/library/8kb3ddd4(v=vs.71).aspx

I go to yahoo.com and look at articles on that web site. When I click on the article I see a grey box with no content. I have turned off hardware acceleration. I have no add ons except roboform which I use for storing passwords. I have removed all cookies and temp files using CCleaner. Yahoo.com works with no alterations in Chrome and Edge. I like Firefox but do not understand why default settings do not work with Yahoo.com. I am using version 95.0 64bit on a Win 11 machine.

I got up this morning and opened Thunderbird to read my mail and check some draft messages. It says something about an OpenPGP certificate. I have no idea what this is all about and when I try to open anything in my Draft folder it is all blank! My mail was working fine when I went to bed last night. Can someone please tell me what is going on with Thunderbird???

I opened Gmai with my browser and all my drafts say Encrypted!

HELP!!

I used to be able to send emails using Thunderbird to Office365 using SMTP, but it is no longer working, although I'm still receiving emails.

Getting the following error: Login to server smtp.office365.com with username ***@*** failed

Settings Server: smtp.office365.com Port: 587 Encryption: STARTTLS

The problem occurs with Windows and also Mac OS (I installed Thunderbird to help troubleshoot).

I'm using Office 365 Family, so there is no option to manage the users, as there is in the business version, and which has been suggested by others with the same problem.

It's unclear to me if the problem lies with Thunderbird or Microsoft (I suspect the latter). Any advice would be very welcome.