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change my login to what I want, and NOT what Mozilla wants

Will YOU PLEASE STOP trying to make me use an email that you choose, and NOT what I want to use. Everytime I try to change my login, I get the message "you must use your… (read more)

Will YOU PLEASE STOP trying to make me use an email that you choose, and NOT what I want to use. Everytime I try to change my login, I get the message "you must use your primary email". To my mind the primary email is the one that was my FIRST. I am trying to. To my mind [REMOVED BY MODERATOR] is MY PRIMARY EMAIL, THIS IS THE FIRST I HAVE EVER HAD, AND I DO NOT WANT TO CHANGE IT. I WANT TO CHANGE MY EMAIL ADDRESS TO MY ORIGINAL, not the one that this website keeps trying to make me use. Can you just flaming STOP IT. I believe in the freedom of speech, and what I do on my PC is MY business not mozilla's. So if you can get yourselves sorted out, please let me know. I have just read your blurb on the RH side of this page, and the experience I have had, is a million miles away from my experience with this website. One final thing "I WILL NOT BE DICTATED TO, MY EMAIL IS UP TO ME NOT MOZILLA."

Randall

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by bugrit 2 years ago

Answered by Chris Ilias 2 years ago

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2 Step Authentication Account Issues with email that no longer exists

Hello, Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but c… (read more)

Hello,

Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but cant enter the code for the 2 step authentication as the code is sent to an email that no longer exists. We have another account that we would like to transfer an extension to from the old email account. Is there any way to access the old account or transfer the extension from the old account to the new one without having the access to emails sent to the email address of the old account?

This is important to us as the id of the extension used within the non-existent account is preventing us from loading another extension with the same id. This is to prevent us from having to rebuild our NMH software that must use the appropriate id for communication.

Any help would be appreciated.

Asked by topazsystemsinc 2 years ago

Answered by cor-el 1 year ago

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Password security failure

Firefox allows the show password option in the firefox password manager This is an extremely dangerous situation as it gives someone access to all your passwords if th… (read more)

Firefox allows the show password option in the firefox password manager This is an extremely dangerous situation as it gives someone access to all your passwords if they have your windows login and your Firefox password is saved in Windows.

This means that if you save your Firefox password to Windows, and someone gets access to your PC, they can get a copy and read of all of your account names and account passwords in the Firefox password manager.

Access opporrunities for example are a technical support person working on your windows account.

A security update should change this to encrypt stired passwords and remove the show password option in the Firefox Password Manager.

Asked by richard.jewell 1 year ago

Answered by richard.jewell 1 year ago

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Why is Mozilla suggesting websites?

So I am not sure what this is about. I know the search bar and URL are combined no matter what at this point, but the issue is that if I type any letter; it suggests a we… (read more)

So I am not sure what this is about. I know the search bar and URL are combined no matter what at this point, but the issue is that if I type any letter; it suggests a website that I have never visited, bookmarked, searched, etc.

Please see the screen shot I have attached. In this example, I typed the letter "y", although it can be done with any other letter, and an unwarranted site will pre-populate. I am assuming this is Mozilla is promoting/sponsoring certain websites when you start typing any letter, which I don't want a part of.

It can't be DuckDuckGo causing this (the search engine of this user's choice), because changing the Firefox settings from URL to Search bar only doesn't make this issue stop. Not sure what I can do to prevent unsolicited sites from showing up when I am typing into the URL field.

To replicate, you can start typing any letter into the URL/Search bar field and the first result directly underneath is a "random" website suggestion.

This is why I assume it is coming from Mozilla (not DuckDuckGo), because before the recent updates, there was never this issue. It is great that you guys want to promote your favorite sites, but from the user's end: it is forced upon us; which is not supposed to be Firefox-like.

I don't read the blogs and articles about Mozilla's vision, so perhaps this is a new feature and it works as expected; however, there should be an opt-out so that users can just search for a website name without a favored suggestion appearing directly below.

Asked by AntidoteYYMBR 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox autofills in username and password from ME on a form designed for person attributes (not me - anybody)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiri… (read more)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiring a click to see) a person can be a user (rare). My username and password are auto filled in ALWAYS now for the person (even when the form is not showing). Can I just change the field names (username, password) in the jsp and have Firefox NOT fill mine in automagically? Or if not, how do I tell the browser that these are normal fields - leave them alone PLEASE (do not auto-fill)?

Asked by rholme 1 year ago

Answered by rholme 1 year ago

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Thunderbird fails to connect to gmail

Thunderbird (78.11.0) reports NS_ERROR_NET_INADEQUATE_SECURITY and won't connect to gmail.com. This started this morning after the new Thunderbird update. I have filed a … (read more)

Thunderbird (78.11.0) reports NS_ERROR_NET_INADEQUATE_SECURITY and won't connect to gmail.com. This started this morning after the new Thunderbird update. I have filed a bug with Mozilla, but I'm wondering if there are solutions.

Asked by mccfrank 1 year ago

Answered by psilospiral 1 year ago

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Firefox blocking website due to PR_CONNECT_RESET_ERROR. Chrome does not have this issue. What can I do?

Hello, only Firefox is blocking this website for me. I wanted to get away from Chrome but I may have to go back if this can't be fixed. The website is https://rotary.vsgd… (read more)

Hello, only Firefox is blocking this website for me. I wanted to get away from Chrome but I may have to go back if this can't be fixed. The website is https://rotary.vsgdover.com/ How can I just add an exception to make this site load? I really don't want to go back to bloated Chrome just for one silly website.

Asked by dave258 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Grammarly Extension

Hello, I have been using the app/extension Grammarly on various platforms. I added an extension for it on Firefox, but it appears that Firefox is leary of this extension… (read more)

Hello, I have been using the app/extension Grammarly on various platforms. I added an extension for it on Firefox, but it appears that Firefox is leary of this extension. How should I proceed?

Asked by Shaun 1 year ago

Answered by FredMcD 1 year ago

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Cannot Delete History

I went to clear my recent history, but it will not do so. Then I went to Menu, Settings, Privacy and Security, Cookies and Site Data, Clear Data. No change. I tried do a … (read more)

I went to clear my recent history, but it will not do so. Then I went to Menu, Settings, Privacy and Security, Cookies and Site Data, Clear Data. No change. I tried do a Refresh installation. No change. I exported my bookmarks to my hard drive, and uninstalled Firefox. I downloaded a fresh install of Firefox, and installed it. ALL MY BOOKMARKS AND SETTINGS ARE STILL THERE!! Still won't allow me to clear History. Whatever happened, happened less than 24 hours ago, going by the websites showing in Recent History. Can you advise me?

Asked by wanglewurzer 1 year ago

Answered by cor-el 1 year ago

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Cannot manually visit HTTP websites - complete automatic redirect to HTTPS

For a few days now, Firefox (Dev. Edition, version 90) has not allowed me to manually visit http:// websites, and automatically and silently redirects to their https:// v… (read more)

For a few days now, Firefox (Dev. Edition, version 90) has not allowed me to manually visit http:// websites, and automatically and silently redirects to their https:// version. This is on every single website I have tried.

Things that I have tried:

Disable/remove HTTPS Everywhere Enable then re-disable built-in Firefox HTTPS Only Mode

Restart Firefox 'Forget about this site' Clear cache Clear site preferences A bunch of stuff in about:config (fallback-to-https, stricttransportpreloadlist etc)

Asked by ajfigurelli 2 years ago

Answered by cor-el 2 years ago

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permanent deletion

I keep getting emails from ojode@noboland.com. I have never responded because I believe they are dangerous. I have fixed it so that they always go to "junk". Is there … (read more)

I keep getting emails from ojode@noboland.com. I have never responded because I believe they are dangerous. I have fixed it so that they always go to "junk". Is there any way I can stop them coming to my Thunderbird application in the first place?

mike@thecosta.es

Asked by Mike-on-the-Costa 1 year ago

Answered by Matt 1 year ago

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hackers

I have had these hackers in my accounts apps and phones for over a year now and I just got another new phone but they are still here. I'm being kicked and locked out of m… (read more)

I have had these hackers in my accounts apps and phones for over a year now and I just got another new phone but they are still here. I'm being kicked and locked out of my accounts, my bank account is negative and they've managed to steal well over 30,000 ñow my banks are calling asking for money, I have cards and accounts open up in my name and my credit has plummeted drastically. PLEASE PLEASE tell me u can help me some how.

Asked by nicole_johnson1984 1 year ago

Last reply by Paul 1 year ago

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Firefox does not connect to "google.de" or "amazon.de" do to "HTTP Strict Transport Security (HSTS)"

Firefox does not connect to "google.de" or "amazon.de" do to "HTTP Strict Transport Security (HSTS)". First I cleaned the "Firefox" (about:config). Then I deinstalled and… (read more)

Firefox does not connect to "google.de" or "amazon.de" do to "HTTP Strict Transport Security (HSTS)". First I cleaned the "Firefox" (about:config). Then I deinstalled and reinstalled it. No change in behavior. I started with an empty "SiteSecurityServiceState.txt" Anyway still no connection possible to "google.de" or "amazon.de". I would be glad if anyone could help me.

BS is WIN10 Version 20H2 (Version 21H1 could not be loaded yet --> mistake while installing. I am still waiting for a solution to this problem via MS)

Sorry for my humble English.

Asked by gimmeshelter 1 year ago

Answered by gimmeshelter 1 year ago

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Thunderbird no longer accessing Gmail

Running TB 78.11.0 in Windows 10 21H1. Being running TB for years. Last couple of days no longer accessing Gmail when press Get Mail button get box saying Certificate not… (read more)

Running TB 78.11.0 in Windows 10 21H1. Being running TB for years. Last couple of days no longer accessing Gmail when press Get Mail button get box saying Certificate not trusted and asking me to add a security exception. I have changed nothing in TB account settings or Gmail. Gmail messages accessable OK via web browser or iPad. Is anyone else seeing this, and any ideas of solution.

Asked by northants1 1 year ago

Answered by Matt 1 year ago

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RECENT LOCATION REQUESTS

I can't find my Firefox app on my recent location request on my phone settings despite allowing app to access location but other app I can find there don't know what I'm … (read more)

I can't find my Firefox app on my recent location request on my phone settings despite allowing app to access location but other app I can find there don't know what I'm not doing right. Could anyone assist me with this?

Asked by kingsley.uwandu172 1 year ago

Answered by Paul 1 year ago

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How to unblock website notifications?

I've accidentally blocked notifications on a website that I cannot use without its notifications. There doesn't seem to be any way to undo this in the notifications setti… (read more)

I've accidentally blocked notifications on a website that I cannot use without its notifications. There doesn't seem to be any way to undo this in the notifications settings, and I'm at a loss.

Asked by nlibowitz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Problem sending/receiving emails

My ISP = SBCGlobal.net; My email app = v 78.11.0 of Thunderbird; I also use the latest v of Firefox. My problem is with TB, which will neither send nor receive emails; … (read more)

My ISP = SBCGlobal.net; My email app = v 78.11.0 of Thunderbird; I also use the latest v of Firefox.

My problem is with TB, which will neither send nor receive emails; Msg = "Sending password for user me@sbcglobal.net did not succeed. Mail server inbound.att.net responded: Server error, please try again later." This was two days ago. I found my TB login info at tools>options>privacy&security>passwords. I cannot figure out where to go to change / reset the login password at ATT

My question is this: To fix this problem, do I change my PW on my system, then do the same at the SBC/ATT end to make the inbound.att.net server aware of the change? Is this how I should proceed? FYI: I'm a tech dippie. I need help. Tks

P.S.: I don't have an ATT account.

Asked by rmample 1 year ago

Answered by sfhowes 1 year ago

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My bank never recognizes my browser or my computer

My bank (cibc.com) has recently started randomly sending a code which hs to be entered to login. The problem is it happens to me every single logon, even if I logon, ent… (read more)

My bank (cibc.com) has recently started randomly sending a code which hs to be entered to login. The problem is it happens to me every single logon, even if I logon, enter the sent code, logoff then immediately logon on again. I have disabled tracking protection for the site ( the shield icon) but no change. I only use ublock origin and have disabled it for my banking site. But there is no change. Every logon the bank insists on sending a code to allow a logon.

I am at my wits end and about to start using Chrome to see if that works.

Asked by mccfrank 1 year ago

Answered by cor-el 1 year ago