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recieve email from Karspersky to renew my password

Dear customer, Thank you for getting in touch. You may refer to the attached file. You may contact email support for the email system to find out why the email was not de… (read more)

Dear customer,

Thank you for getting in touch.

You may refer to the attached file.

You may contact email support for the email system to find out why the email was not delivered to your mailbox

Thank you and have a nice day! Regards Manz | Customer Service Representative


If the suggested solution did not help or you need more information, you can simply reply to this e-mail leaving the subject line unchanged. If you have no further questions and the issue is in fact resolved, then you can simply ignore this message, and we will close this request for you within 15 days.

We have obtained your personal data from you directly. The provided data will only be used for the provision of technical support and will be processed and protected in accordance with Kaspersky Data Privacy Statement for technical support for Africa, Australia, Canada, Denmark, Middle East, New Zealand, EU, and other countries, United Kingdom, United States of America

Should you have any questions about Kaspersky privacy practices or if you would like us to update information or preferences you provided to us, please contact our Data Protection Officer.

AO Kaspersky Lab, bldg. 3, 39A, Leningradskoe Shosse, Moscow, 125212, Russian Federation. The representative of AO Kaspersky Lab in EU is Kaspersky Labs GmbH, Despag-Str. 3, 85055 Ingolstadt, Germany.

Email Attachment : Email Attachment : Email Attachment : Email Attachment : INC000016253122 - ecz_skynet.be_On_demand_report_2024-02-29T21_18_45.004Z_1ed644c0-d748-11ee-90ab-59861a2281f4.csv (see attachment )

Asked by ecz 2 years ago

Answered by Googlethunderbird. 2 years ago

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How do I delete the automatic list that shows when I type a letter in the URL line please?

Hello, When I type a letter in the URL space, there is a drop down selection of previous sites I have used. Some contain names of people I have searched and I don't … (read more)

Hello,

When I type a letter in the URL space, there is a drop down selection of previous sites I have used. Some contain names of people I have searched and I don't want any embarrassment if said persons happen to use my PC. Is it possible to delete the list, or, perhaps better, delete the ones with names?

I'm using Windows 10 with FF x64.

Thanks.

Asked by Bonnie2 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Save addresses to Mac OS address book?

Am I right in assuming that it is not possible to save e-mail addresses to the Mac OS address book? If I click on a senders address there is only the option "save to addr… (read more)

Am I right in assuming that it is not possible to save e-mail addresses to the Mac OS address book? If I click on a senders address there is only the option "save to address book" which will save the address in my Thunderbird address book.

So while it is possible to access the Mac address book from Thunderbird and even set it as default for when opening the address book tab it doesn't seem possible to actually save addresses into it.

I would prefer having only one address book instead of two.

(Thunderbird 115.8)

Asked by mrmustard1 2 years ago

Answered by Wayne Mery 2 years ago

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TB mail accounts

Hi Guys, I have one email account in TB, called 'Mail'. A few days ago an account appeared in the folder list. It has the name of my email provider and 2 folders called … (read more)

Hi Guys,

I have one email account in TB, called 'Mail'. A few days ago an account appeared in the folder list. It has the name of my email provider and 2 folders called Inbox and Deleted. New mail arrives in this new inbox. I've attached a screenshot.

As far as I know, I didn't do anything to create this new account. Does anyone know how to remove this account (Posteo) and get my mail in my original account (Mail)?

Thanks, Richard

Asked by Richard 2 years ago

Answered by Richard 2 years ago

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Multiple windows not restoring.

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because i… (read more)

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because it eats a lot of memory, I have to close and reopen Firefox from time to time. And to my annoyance, sometimes it "forgets" about one of the windows. So opens only one instead of both. Therefore I loose some quite important tabs. Any suggestions on how to fix this? Thank you.

Asked by zarsss 2 years ago

Answered by TyDraniu 2 years ago

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Disable download finished notification

I want to disable notifications when a download is finished, however the key in about:config 'browser.download.manager.showAlertOnComplete' does not exist any more. Is th… (read more)

I want to disable notifications when a download is finished, however the key in about:config 'browser.download.manager.showAlertOnComplete' does not exist any more. Is there some other way to disable these notifications?

Asked by Robin_w151 2 years ago

Answered by zeroknight 2 years ago

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"No proxy for" setting does not seem to consistently work

I use a privoxy hosted on my home server to route Firefox traffic through a VPN. It usually works fine, but I am trying to set a few services to bypass the proxy using th… (read more)

I use a privoxy hosted on my home server to route Firefox traffic through a VPN. It usually works fine, but I am trying to set a few services to bypass the proxy using the "No proxy for" box in the Firefox connection settings - specifically streaming sites like netflix, hulu, and plex. Despite putting these domains in the "no proxy for" box, the proxy still seems to be applied - ie. Netflix fails to stream as it would if I were connecting through the VPN.

To test, I also tried adding "whatismyipaddress.com" to the "no proxy for" box, and this did successfully bypass the vpn (showing my real IP), so it is working to some degree. I can also confirm that that site shows my vpn IP when it is not on the whitelist.

I assume that these streaming services are connecting to a different domain when streaming video, which is not on the whitelist to bypass the proxy because I have not added them. Does anyone know if this is the case, and if so, how I could fix the issue?

Thanks.

Asked by isthissoup 1 year ago

Answered by isthissoup 1 year ago

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The Firefox Translations for Ukrainian (or at least Russian)?

Dear All, we use in our company a web-based apllication which do not include language versions. Sometimes (or even quite often) we need to share the content with colleagu… (read more)

Dear All, we use in our company a web-based apllication which do not include language versions. Sometimes (or even quite often) we need to share the content with colleagues from Ukraine. As it is a web-based app the content can be translated automatically from Polish by e.g. Chrome or Edge, however these solutions are blocked by the company firewall. Using Firefox Translations seems to be the only solution because it is the only one which translates locally without access to the internet. But... the Ukrainian is not supported... Do you know is it planned to add Ukrainian? Or maybe there are other solutions possible in our case?

Best regards Zofia

Asked by Zofia 1 year ago

Answered by TyDraniu 1 year ago

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missing "All Mail"

I have many folders and subfolders. WHen I cannot find something I like to be able to look in "All Mail." But that folder is gone! In my profile, in the [Gmail].sbd fol… (read more)

I have many folders and subfolders. WHen I cannot find something I like to be able to look in "All Mail." But that folder is gone! In my profile, in the [Gmail].sbd folder there is an "All Mail.msf file (with only 2K of data), and no "All Mail." file/folder. What happened to "All Mail" and how do I get it back? John Armstrong

Asked by John Armstrong 2 years ago

Answered by david 1 year ago

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Thunderbird stops the Microsoft Windows key from working

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. H… (read more)

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. How can I get the Windows key to work normally without closing down and exiting Thunderbird?

Asked by JohnP 2 years ago

Answered by JohnP 2 years ago

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Has the 2GB maximum file/folder size for the Thunderbird Profile Export/Import function been increased?

Has the 2GB maximum file/folder size for the Thunderbird Profile Export/Import function been increased? I just tried an Export/Import on a profile, and it was a little la… (read more)

Has the 2GB maximum file/folder size for the Thunderbird Profile Export/Import function been increased? I just tried an Export/Import on a profile, and it was a little larger than 2GB. It appeared to work fine. Just curious.

Asked by MrSensible 2 years ago

Answered by MrSensible 1 year ago

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Firefox keeps offering to translate websites, this is EXTREMELY unwanted

Firefox keeps offering to translate websites, your new feature. I neither want it to, nor do I appreciate ads, because it is simply you advertising your new product. I ha… (read more)

Firefox keeps offering to translate websites, your new feature.

I neither want it to, nor do I appreciate ads, because it is simply you advertising your new product.

I have looked at the settings and there are 0 languages for which I've set it so it will offer me to translate and 0 for which it will do. Besides the fact I do speak and read multiple languages; it is not a feature I am interested in.

So when I set it so it will not bug me about it and every time I enter a foreign language site the little pop-up shows; that's some serious unwanted ads and also clearly FAR more tracking than FF is even supposed to be doing.

I have used firefox for nearly 15 years, but I'm honestly wondering if I should find another privacy focused browser One that doesn't spam me with little pop-ups over it's latest ill-conceived stupid feature.

So you could help by actually NEVER-EVER under any fucking circumstances show this stupid translation pop-up UNLESS I put I request it to do so in the settings or at the very LEAST allow me to turn it off.

Asked by Zoutpeper 1 year ago

Answered by TyDraniu 1 year ago

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Instagram backup code

My Instagram account was hacked recently Ihavw manage to change the password and all of that but it is requesting for 2 factor authentication code or backup code and I do… (read more)

My Instagram account was hacked recently Ihavw manage to change the password and all of that but it is requesting for 2 factor authentication code or backup code and I don't have it I really need your help 🙏

Asked by iyanu419 1 year ago

Last reply by Paul 1 year ago

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Brak nagłówków kolumn na liście maili. /

Po instalacji Thunderbird na Windows 11 i skonfigurowaniu poczty, nie mogę posortować maili ani dodać kolumn ponieważ nie mam (nie wyświetlają się) nagłówki kolumn. Widać… (read more)

Po instalacji Thunderbird na Windows 11 i skonfigurowaniu poczty, nie mogę posortować maili ani dodać kolumn ponieważ nie mam (nie wyświetlają się) nagłówki kolumn. Widać to na załączonym obrazku (zrzucie). Nie znalazłem gdzie włączyć taką opcję. Proszę o wsparcie.

Asked by rozycki.grzesiek 1 year ago

Answered by rozycki.grzesiek 1 year ago