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  • Solved

Cannot connect

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a r… (read more)

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I am able to access the site using another browser, so there cannot be a problem with the site itself. This situation has only existed since Firefox did an update. So, the problem must lie with Firefox. If it is not fixed, then I fear that I will have to discontinue using Firefox as my online browser. Please have someone from technical support contact me. [edited email from community support forum]

Asked by dahibulger 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Computer down / MS365 application for a solution paid for but unused after their request to change my email address and PW !!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have bee… (read more)

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

Asked by jmpianoprof 4 weeks ago

Answered by jmpianoprof 4 weeks ago

  • Solved

After DELL update I can't log into Gmail

I am 70, sorry if I am not clued into all the latest. I have used Firefox forever because it delete cookies and tracking. Thanks for that. I had a update last night and n… (read more)

I am 70, sorry if I am not clued into all the latest. I have used Firefox forever because it delete cookies and tracking. Thanks for that. I had a update last night and now I can't get into my gmail account. Thanks

Asked by quietbrianquiet 3 weeks ago

Answered by quietbrianquiet 3 weeks ago

  • Solved

Cursor goes to address bar instead of search bar

Dear Folks at Firefox, Mozilla In last few days I really have a big problem with trying to browse with my favorite browser Firefox. It is that cursor always goes to addr… (read more)

Dear Folks at Firefox, Mozilla


In last few days I really have a big problem with trying to browse with my favorite browser Firefox. It is that cursor always goes to address bar instead of search bar when I am trying to surf the web. I tried all the fixes that I found online with changing things in about:config still with no solution.

I am running on Windos 11 and using latest Firefox version.


Kind regards Aljosha Mileta

Asked by aljosamileta 3 weeks ago

Answered by Denys 3 weeks ago

  • Locked

you sent me a log in code and it was accepting it what could be the issue

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tam… (read more)

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tampering with my device.

Asked by Taurus Holmes 6 days ago

Last reply by Denys 6 days ago

  • Locked

my accounts have been hacked

I need help recovering my phones my settings my photos on my accounts and passwords have been changed on two devices by a person that was not supposed to be using any of … (read more)

I need help recovering my phones my settings my photos on my accounts and passwords have been changed on two devices by a person that was not supposed to be using any of my accounts including my Mozilla

Asked by D 1 week ago

Last reply by Denys 6 days ago

  • Solved

Editing shortcut keys not possible for the extension- Read Aloud: A Text to Speech Voice Reader

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ? When trying to assign a new shortcut of my choice, it gets deleted automatically.… (read more)

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ?

When trying to assign a new shortcut of my choice, it gets deleted automatically.

I was able to do so in Chrome and Edge browsers.

Please help me to assign the same shortcut keys in Firefox also..

Moderator note: This question has been edited to correct the formatting.

Asked by Poly Joseph 1 week ago

Answered by Denys 1 week ago

  • Solved

Firefox 147.0.4 on macOS 26.3 does not work via SOCKS proxy (but works fine on Windows)

Firefox 147.0.4 on macOS 26.3 does not work via SOCKS proxy. Firefox 147.0.4 on Windows 11 x64 works fine via the same intranet SOCKS proxy, with exactly the same setting… (read more)

Firefox 147.0.4 on macOS 26.3 does not work via SOCKS proxy.

Firefox 147.0.4 on Windows 11 x64 works fine via the same intranet SOCKS proxy, with exactly the same settings.

The advantage of Firefox is its flexibility. It supports its own SOCKS proxy settings, independent of systems-wide ones. Unfortunately, it seems this Firefox feature is broken on macOS (but Windows version works perfectly).

Safari 26.3 (21623.2.7.11.6) and DuckDuckGo 1.177.0 (625) web-browsers that use system-wide macOS SOCKS proxy settings also works fine with this intranet proxy server. So it seems SOCKS proxy server itself is OK, and the problem is confined to Firefox on macOS.

Has anyone seen Firefox 147 on macOS work via SOCKS proxy? Is there a principal difference between how Firefox handles SOCKS proxy on macOS vs. Windows? What might be the best way to address the problem on macOS?

Thanks!

Asked by Aidar 2 weeks ago

Answered by Aidar 2 days ago

  • Solved

Regaining Bookmark Access

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks. Can … (read more)

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks.

Can I recover my bookmarks? The restore function only lists today as an option after my new password was set (empty). I have no recovery key.

Asked by franchise367 2 weeks ago

Answered by franchise367 2 weeks ago

  • Solved

Firefox uninstalled itself unprompted and wiped my bookmarks; I would like to recover them and have not been successsful following the advice available on the support center site

Hello, This morning Firefox stopped loading new tabs, which usually means it is due for an update and restart. On my work computer, updates are managed by my organization… (read more)

Hello,

This morning Firefox stopped loading new tabs, which usually means it is due for an update and restart. On my work computer, updates are managed by my organization, so I cannot prompt it to check for updates directly, but rather can just restart the application and it updates once closed. Today when I closed the window then clicked the shortcut to reopen, it notified me the exe file had been removed and prompted me to open the Windows store and reinstall, which I did. I have no indication as to why it uninstalled. All of my bookmarks and other history appear to have been wiped.

I have been trying on the support site to see if this data is recoverable, but nothing has panned out so far.

I have used Firefox as my primary browser for almost twenty years and frequently encourage friends and family to use it if they don't already. I have never experienced anything like this before. I am hopeful somebody will be able to assist me where reading through support center options hasn't yet, but if this is not resolvable, I'm done- the crash helpfully wiped everything clean, after all.

Any suggestions or response is greatly appreciated. Best, Z

Asked by z10pc 1 week ago

Answered by TechHorse 1 week ago

  • Solved

Persistent layout gap/blank space at bottom of screen on all websites.

A "dead" vertical space appears at the bottom of the viewport, pushing site navigation and sticky banners (like "Get started") upward. This occurs globally across differe… (read more)

A "dead" vertical space appears at the bottom of the viewport, pushing site navigation and sticky banners (like "Get started") upward. This occurs globally across different websites, not just one.

Asked by connect.arpanbiswas 1 week ago

Answered by connect.arpanbiswas 1 week ago