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Firefox

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is ind… (read more)

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is indeed up to date. Have I been hacked or what?! Thanks. Geoff

Asked by geoffconnor 2 months ago

Answered by Denys 2 months ago

  • Solved

I have lost the bar across the top of my firefox screen.

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now… (read more)

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now that row is gone (see second screenshot) Can someone tell me how to get it back please? I tried searching for this but, as I have no idea what this row is called, I came up blank. Thanks Chris

Asked by chris119 2 months ago

Answered by Paul 2 months ago

  • Solved

History is suddenly double spaced in FF 145.0.1 on Mac OS 5.6.1

Really odd. I tried restarting and it didn't help. All of a sudden it was double spaced and the icons look different, too. I checked and my font selection is the same: H… (read more)

Really odd. I tried restarting and it didn't help.

All of a sudden it was double spaced and the icons look different, too. I checked and my font selection is the same: Helvetica.

I'm attaching a screen shot.

Suggestions?

E.

Asked by eperless 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Does PQC algorithm for session key sharing supported by Firefox ?

Hello everyone, I am using Firefox latest release (eg 145.0.1). At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519ML… (read more)

Hello everyone,

I am using Firefox latest release (eg 145.0.1).

At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519MLKEM768 is supported since Firefox 132. Do you confirm ?

I ask this question because when I am connecting to https://pq.cloudflareresearch.com/ and activate the network tab before reaching this URL, and looked at the security tab on the right bottom panel, as you can see in the screenshot attached, in the Exchange group keys, I see x25519 and not x25519mlkem768 meaning that Firefox is not PQC ready for key establishment :-(

Best Regards.

Asked by Franos13 2 months ago

Answered by Franos13 2 months ago

  • Solved

Further Customization for New Tab page

I would like to further customize my new tab page. Specifically, I'd like to get rid of the firefox logo at the top, and I'd like to increase the number of columns of sh… (read more)

I would like to further customize my new tab page.

Specifically, I'd like to get rid of the firefox logo at the top, and I'd like to increase the number of columns of shortcuts per row from 8 to lets say 14, while decreasing the spacing between each icon by about half.

I've already followed [tutorial] from y'all on how to increase the number of rows, and another tutorial that had me fiddle with the browser.newtabpage.activity-stream.topSitesRows setting directly in my about config. I have enough rows I want more columns and less space between them.

Find attached the current state of my new tab page, with my particular shortcuts redacted, and the number of additional shortcuts I could fit on the page without adjusting the gabs between them or resorting to a scroll bar. I'm missing out on at least 44 short cuts due to the default constraints, which I've been unable to find working overrides for. Depending on how cut-throat I get with my thin-margins, I could potentially be missing out on up to 80.

I tried following the near identical instructions from both this stack exchange and this tutorialpedia article, to try and get at the problem by modifying my about page's CSS; but I was unable to change part of the page's appearance. Not even the background or text color.

Is the information in these out-dated (the stack-exchange is 7 years old) or otherwise inaccurate; or is there perhaps a setting in firefox which is interferring with these tutorials' solution method.

I have already tried resetting firefox with extensions disabled to check if any of my extensions are causing the problem to no discernable affect.

Asked by repooc.a 2 months ago

Answered by Agent virtuel 2 months ago

  • Solved

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (read more)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Asked by thekingis 2 months ago

Answered by Denys 2 months ago

  • Solved

Issues with internet connection between devices

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network b… (read more)

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network before you can access the internet", although I am already signed in on my Mozilla account there too. My newer laptop has had no issues for the record. Both systems are running windows 11, both have the same account that I am using, etc. If it makes any difference, my older laptop is using an ethernet cable whilst the newer one is connected via Wi-Fi. When I ran into this issue yesterday on my old laptop, the issue somehow resolved itself after I created a bugzilla account, although I am unsure if this was coicidence, so now I am confused why the issue has showed up again. Awaiting any kind of help or advice, thank you.

Moderator note: See also /questions/1551659 for a screenshot.

Asked by Phoxcs 2 months ago

Answered by Denys 2 months ago

  • Solved

youtube

i can't get youtube to load on firefox i have updated it all it loads up on competitors chrome,Etc can anyone help I've changed the password twice i get a black screen … (read more)

i can't get youtube to load on firefox i have updated it all it loads up on competitors chrome,Etc can anyone help I've changed the password twice i get a black screen and 3 lines on the left unclickable and three circles also blank and unclickable i have windows 11

Asked by jazirian 2 months ago

Answered by Denys 2 months ago

  • Solved

Blue symbols in drop-down list.

Search drop-down list has first Item with blue pushpin symbol next to it and the next item has a blue star symbol next to it. The rest do not have any symbols next to the… (read more)

Search drop-down list has first Item with blue pushpin symbol next to it and the next item has a blue star symbol next to it. The rest do not have any symbols next to them. I'm using Windows 11, Firefox. and DuckDuckGo.

Asked by Bobwb 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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YouTube interface

At some point, the YouTube interface in Firefox changed, unlike other browsers. For comparison, here are screenshots of Firefox and another browser. Is it possible to und… (read more)

At some point, the YouTube interface in Firefox changed, unlike other browsers. For comparison, here are screenshots of Firefox and another browser. Is it possible to undo these changes, or is the issue not on Firefox's end?

Asked by Nikita 2 months ago

Last reply by Denys 2 months ago

  • Solved

Videos not playing

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also… (read more)

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Asked by Thushiyantheswaran 3 months ago

Answered by Thushiyantheswaran 2 months ago

  • Solved

firefox is extremely slow or fails to load sites

For the past few days to a week Firefox has failed to load some websites such as Amazon or Login.gov. I tried accessing the same sites using Edge and it worked fine. So… (read more)

For the past few days to a week Firefox has failed to load some websites such as Amazon or Login.gov. I tried accessing the same sites using Edge and it worked fine. So it is not a problem with the sites. I do not believe I have changed my settings, although there is a new version of AdGuard which may have something to do with it. I believe the problem started with the update of Firefox on Nov 18, however. I am using Duck Duck Go, but have the same problem using Google as my default search engine. I do notice that I have a message in settings saying my browser is being managed by my organization and showing this : ImportEnterpriseRoots. I am an individual user, so am not sure what that means or if it is related. In any case, I need help figuring out how to fix this. I do not want to use Edge but may have to if I cannot get this fixed.

Asked by jangell 2 months ago

Answered by jangell 2 months ago

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Confused about Mozilla Monitor: action needed vs. resolve exposures

I am signed up for Mozilla Monitor but not for Monitor Plus. I received notification that the Monitor data broker scan will end on December 17 so I want to take action b… (read more)

I am signed up for Mozilla Monitor but not for Monitor Plus. I received notification that the Monitor data broker scan will end on December 17 so I want to take action before that date on the scan results I have received.

When I browse the list of Profiles and expand the individual items (via the down arrow), sometimes I see a button labeled "resolve exposures" and most other times I do not.

Why is "resolve exposures" option so infrequent? When that option does not display, how do I remove the profile?

Asked by RJL_web 2 months ago

Last reply by Denys 2 months ago

  • Solved

Right-click menu in 145.0.1

My desktop (Windows 10) Firefox just updated to 145.0.1 and the right-click menu is defective. It has a bunch of blank lines, the only options listed are search DuckDuckG… (read more)

My desktop (Windows 10) Firefox just updated to 145.0.1 and the right-click menu is defective. It has a bunch of blank lines, the only options listed are search DuckDuckGo, translate, and use AI. This ruins my browsing experience, since I can no longer open links in new tabs which is my favorite way of looking at newspaper home pages.

Asked by ben59 3 months ago

Answered by TyDraniu 3 months ago

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Importing a bookmark HTML file.

My bookmarks in Chrome do not import into Firefox. I've Tried importing right from the Chrome browser and importing with an HTML file. No success with my bookmarks. I was… (read more)

My bookmarks in Chrome do not import into Firefox. I've Tried importing right from the Chrome browser and importing with an HTML file. No success with my bookmarks. I was able to import an extension, but I deleted it as that isn't my focus. I've checked the HTML file and it does have content (viewed in NotePad). I've looked in all the Bookmark options, but nothing imported there. I paused my NordVPN, no change. I've rebooted my desktop nothing changed. I'm running the latest updated version of Win 11.

Please advise.

Asked by tnteng 2 months ago

Last reply by Denys 2 months ago

  • Solved

Can I permanently turn off information “Update available" message

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update,… (read more)

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

Asked by Krzysztof 3 weeks ago

Answered by TyDraniu 3 weeks ago