Showing questions tagged: Show all questions
  • Solved

2 Factor Log In

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it chan… (read more)

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it changed after a download & now I'm getting 2-factor set up when accessing one website. Please advise if you have any ideas.

Asked by Kay Martin 2 months ago

Answered by Kiki 2 months ago

  • Solved

Missing Icons in the Right Resolution

Hello Firefox team, I downloaded firefox-142.0.tar.xz and copied the necessary files to the appropriate directories. Unfortunately, I am missing the 24x24 and 256x256 ic… (read more)

Hello Firefox team,

I downloaded firefox-142.0.tar.xz and copied the necessary files to the appropriate directories. Unfortunately, I am missing the 24x24 and 256x256 icons. Could you please add these resources?

I would be very grateful if you could help me with this.

Best regards Chris

Asked by Chris2574 2 months ago

Answered by Chris2574 2 months ago

  • Solved

Relay Premium paid for but not showing

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to d… (read more)

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

Asked by raystrack 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

I cannot get the Evernote Web Clipper to appear on Windows 11

I cannot get access to the Toolbar to make the Evernote Web Clipper appear even though it is listed in to Add ons Manager I don't have this problem on my other, WIndows … (read more)

I cannot get access to the Toolbar to make the Evernote Web Clipper appear even though it is listed in to Add ons Manager I don't have this problem on my other, WIndows 10, computer. Is this a known problem with WIndows 11?

Asked by Tractorman 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Locked

Missing bookmarks after todays Mozilla update version 141.0.3

Hi, Today 8-7-25 Mozilla automatically upgraded to version 141.0.3. Now all of my bookmarks are gone. I can't find them on my pc. There are two profiles listed in the pro… (read more)

Hi, Today 8-7-25 Mozilla automatically upgraded to version 141.0.3. Now all of my bookmarks are gone. I can't find them on my pc. There are two profiles listed in the profile section. Neither seem to have my bookmarks. I have a lot of bookmarks and some are very needed. Please help me recover all of my bookmarks. Thank you, Geo

Asked by SuMo Bot 3 months ago

Last reply by David DeBord 3 months ago

  • Solved

Containers

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in … (read more)

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in which the site is structured. As it references new pages, they are often in a different URL. For example, you start in login.site.com, which then tries to load dashboard.site.com, but it fails authentication on dashboard.site.com because it opens in a different container. Which then tries to open the login.site.com page again, which displays the login page, but showing it tying to complete the original authentication. I have tried to add each step along the way, but without success. Is there a way to overcome this?

Asked by Alan 3 months ago

Answered by Alan 3 months ago

  • Solved

Signing in to flickr

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone thro… (read more)

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone through all the usual procedures, clearing cookies etc, including starting Firefox in safe mode, but still the problem persists and I am now at a loss. As a test, I even installed the Chrome browser and I was able to log into flickr with no problem. I have a laptop running Window 11 and the latest Firefox and the problem is the same on that - no flickr login.

Thank you for your help

Asked by haithwaik 3 months ago

Answered by haithwaik 3 months ago

  • Locked

Recovering my old sbcglobal.net email address that I last used in Thunderbird until it stopped working.

How can I recover my sbcglobal.net email account that I used in Thunderbird for years It stopped being able to send or receive emessages after a series of Thunderbird upd… (read more)

How can I recover my sbcglobal.net email account that I used in Thunderbird for years It stopped being able to send or receive emessages after a series of Thunderbird updates. I believe that Yahoo and ATT now control the sbcglobal.net domain. Any help you might be able to offer would be most appreciated.

Asked by Richard Cornforth 3 months ago

Last reply by Wayne Mery 3 months ago