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my old email was discontinued kanokla no longer provides the service ,so i got a gmail address and i wish to update my primary but i cant because i need a 6 digit code from my kanokla email which doesnt exist any more.so i cannot update my info because i am working towards installing Linux and i am trying to get everything in order. can you help please my new email is [email removed]@gmail.com

thankyou

I no longer have access to the gmail i used to sign up Moxillla Account since they deleted it wrongfully. How can i change my moxilla email to another one? I tired to add secendary email on Moxilla but i need to first fill the verification code which is sent to my now-nonexistant gmail. Please help me.

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it is not listed anywhere in Firefox (Mozilla ) that I can find. Typically software issues ..day in the life crap.

I no longer have access to the primary account email. I went under "manage account" tried to make the secondary email my primary, Firefox sends verficiation code to my primary email. I do not have access to that email.

Please help.

Thanks Ajay

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

I changed email adress 3 month ago and didn't update my Firefox profile. With only that adress registered (no secondary email) I cannot change to a new one or add secondary because a confirmation mail are sent to my old account, that are deleted. Are there any way to change email, add phone number or .... without access to the old email account?

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Hallo, bitte meine Emailadresse [email 1 removed]@pcpm.ch löschen und gegen [email 2 removed]@gmail.com ersetzen. [email 1 removed]@pcpm.ch gibt es nicht mehr und kann nicht drauf zugegriffen werden. Antworten bitte an die neue Emailadresse senden. Danke

Hello,

I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd like to use asimha.cloud@gmail.com as my primary email. The work email in question that has to be removed is - simhaaj@vmware.com.

To communicate with me, you can email me at asimha.cloud@gmail.com

Thank you. Ajay

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work