All Products Community Forum

I am not a native English speaker, so I used translation. Please excuse any awkward phrasing. I previously updated my Firefox to version 150, but my tabs kept crashing roughly every 5 minutes. To solve this, I tried installing the Firefox ESR version. However, my profile had already been upgraded to the new version format, so ESR could not read my data. I then reinstalled version 150, but now I'm having profile issues again. I can access and launch my old profile through about:profiles, but I can't seem to save it directly as the default profile. I don't want to have to repeat this process every time I restart the browser. Is there a way to transfer all my data (bookmarks, saved passwords, add-ons, settings, etc.) to a new profile that works with the current version? Or, can I downgrade my profile so that ESR can read it? I have tried copying the files from %APPDATA%\Mozilla\Firefox\Profiles, but it didn't work after many attempts. Please help me. I really don't want to set everything up from scratch again. Thank you!

bold text

Using a Mac Monterey 12.7.6 and uptodate firefox.

Trying to use "tree style tabs". I'm trying to drag and drop a tab named "CHILD" to a tab named "PARENT". Instead of appearing in the tab PARENT the CHILD tab disappears and its content is added to the PARENT tab.

I would prefer the child tab to nest within the parent tab.

Thank you!

I'm running Thunderbird most recent version. After changing my Google password, I can no longer connect through Thunderbird to Gmail. I've tried uninstalling Thunderbird and reinstalling. I've tried deleting the Gmail acct info from Thunderbird and setting it up again. I get the pick IMAP screen, enter my new Google password, then get a Google 400 error stating "The server cannot process the request because it is malformed. It should not be retried."

Any ieas?

Just noticed the advisement of VPN being available and attempted to follow directions but had a very early breakdown. Neither "Get Started" nor a VPN icon are to be seen in my toolbar nor in my "customize toolbar" page. Kind of confused and appreciate any help!

Hi. I have four gmail accounts and use a desktop pc runnings windows 11. I have been using thunderbird as my desktop email client for many years, but recently, something has changed. My incoming emails are not formatted correctly and the links in them do not work. I'm not sure I am saying that correctly, so I will attach a screenshot. I would love some advice on how to fix this! Thanks, Cheryl

Hello,

I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to work normally.

My laptop has 16 GB of RAM, and I’m using Windows 10. When I check Task Manager, I can see that Firefox’s memory usage suddenly increases to around 7–8 GB, then drops back down to around 3–4 GB. The memory usage keeps fluctuating heavily.

Also, the number of Firefox processes/tabs in Task Manager keeps increasing, and eventually the browser becomes completely unresponsive.

Could you please investigate this issue and let me know how it can be fixed?

Thank you.

I have just set up Thunderbird on a new Windows 11 PC. So far as I can tell I have filled in the server details correctly. I can receive incoming mail. However, it fails to send emails out - I have tried a couple which I know are correct. Error message is: Sending of the message failed. An error occurred while sending mail. The mail server responded: <<snip>>: Relay access denied.

Please check the message recipient "<snip>" and try again.

(I've removed the actual mail address from the error message.) I've read the answers to previous versions of this query and made the correction as suggested. This hasn't helped. Any suggestions please? Many thanks, Roger Moore

bold textI have used Firefox for many years and hope to continue. I DO NOT USE GOOGLE!!

What do you recommend for anti-virus software?? I Paid for Malwarebytes and that started a 4-month nightmare with inconsistent support from the company EVERYTIME I SIGNED ON COMPUTERS SAVED PROGRAMS WORKED DIFFERTLY. I install a free version of Avira same problems I installed a free version of AVG same problems

PLEASE HELP!!

The spacing of the Subject column label is inconsistent and apparently not under the control of a user. In the graphic with yellow notations, the leading space for Subject is much larger than any of the other column labels shown.

Also, in the graphic with red notations, the leading space for Subject is even larger; I "applied columns to ... Folder ..." yet both folders are not the same as the leading blank space for the Subject column header is different from the "copy from" folder.

I cannot find anywhere that this is controllable by the user. Please advise on both issues: too much space on the Subject column before the word Subject and the inconsistency of the Apply Columns To feature.

Thank you.

1. There is not a relevant "topic" above for this question 2. How can I print a 1 page email on 1 piece of paper? View headers are set to Normal. I get one page with From, To, Reply to, & Subject then body on next page. I used to just select Print and my emails printed normally. I have been using Thunderbird for more than 20 years with out this problem

The summary says it all. My T-bird acc't combines both outlook and gmail and now I wish to transfer the data into a new T-Bird (account?) on a new computer. I'm going from an ASUS Zenbook to a HP Omnibook AI.

Many thanks ! I should sign my name as "Totally Lost". Regards, Andre