All Products Support Forum

An example is my bicycle club website. When I click on "View", instead of being able to view the item, I can only save it. On IE I can view it as well as save it. Is there a setting I have to change or is this a virus protection feature?

I upgraded to Firefox 4 Win 7, but a needed extension is incompatible with version 4 and automatically disabled. I need to revert to the previous version of Firefox until the necessary extension is updated for compatibility with Firefox 4. I have located on my hard drive the most recent installation file, Firefox Setup 3.6.6.exe. I need to know the best way to revert to that version and preserve and transfer all my bookmarks and settings. Thanks!

I'm still running Firefox 4 and I know I need to update to 8 however I'm just not feeling the new look. Is there a way to keep the old look (like tabs on the bottom and the individual menus on top) when updating? Or will I just have to adapt to the new look? Thanks!

I keep getting a pop up notice to update to 9,0,1. I now run 4.0.1 on my Mac. Whenever I click on it nothing happens. I also tried to check the forums and the choices appear for a second and then disappears?

The tutorial directions tell me that if I want a blank page as my home page then I should open a new tab and drag&drop the icon over the "home" button on the right. Nothing happens.

Ever since I downloaded Firefox 4 on April 30, 2011, the back button has failed to give the list it used to give when you hovered over it, of all the places you had been in getting to where you are on that tab. That gave one the option of going directly back to the beginning of one's cyber-travels on that tab, or choose any other port-of-call on the way. Now I have to tediously get back to my starting point, or an earlier point, one click after another. Hope that's enough information to give you the picture.

Since upgrading to 4.0.1 I have lost Norton toolbar with identity safe, I have spoken with Norton and they have state that I need to return an earlier version as they have no fix. However this problem is on my laptop XP Pro only. My desktop has same version and every thing runs OK. I have since checked troubleshooting info and noticed that norton extensions are listed on both computers complete with ID but only desktop is recorded as enabled. Can this problem be resolved on my laptop to regain norton ( which works on other PC) or do I have no choice in reloading to an earlier version of firefox and if so what is the easest wy to do this without no loss to bookmarks etc.

I'm used to having my 'Stop Loading', 'Home', 'Reload' buttons to the left of the address bar... Is there any way in FF 4 to add those buttons back to the bar? I get the concept of chasing the 'awesome bar' concept, but some of us prefer to have more direct and immediate control of these functions, rather than having someone else spoon-feed over simplified controls to us.

This is specifically referring to Foxfilter. It's annoying on certain sites. (which I already know to be safe.) But it says I can adjust the filter in the Tools menu. I just can't find that menu.

The tabbed browsing has moved to the top of the browser (previous location was under the url field)... how can I put them back into their original location? I really don't think there needs to be any more details about this.

When I upgraded to v4, it noted that Google Gears was not supported. As I didnt realise that this was needed for offline mail addon in Googlemail, I went ahead and upgraded.