All Products Support Forum

Hello Is there a some way to install add-on which not belongs to recommended? I'm a OGAME player and this game supports very helpful add-on called Antigame Reborn. Playing without it is weak. Of course it working great on Windows FF version, unfortunately on mobile - not. Why you blocking such possibility?

on my Win10 64b system the FF browser keeps the tabs visible after the last 99.0.1 update. i didn't make any changes to the browser after that update that i can recall. thx!

Hello everyone :)

From a folder, I have loads of Firefox profiles from different eras. I am looking for a way to export all the bookmarks of each of the profiles to an HTML file like the manual method (Library > Import and backup > Export bookmarks to formal HTML), but all in an automatic way by script. I like the HTML export from Firefox because it allows you to quickly navigate using keywords, either in links or in the folder names I gave.

Is there a simple solution that would reuse, for example, the same export code as Firefox ?

Thanks in advance With adelphity estebann

When I get an email that Thunderbird thinks is junk, does it get reported to my IMAP server (in my case, mail.com) so that THEY will know to filter any mail from that sender?

I use thunderbird with Debian linux. I want to change the destination for downloads from '/home/myusername/Downloads' to '/home/myusername'. Under Preferences > General > Files & Attachments > Save files to, I can specify any subdirectory of '/home/myusername', but not '/home/myusername' itself. The best I have been able to do is to select 'Always ask me where to save files', so that I can force the download to go where I want it to. Is there a better way, like a configuration file that I could edit? Thanks.

There is a certificate for an internal website that FireFox is saying is not valid/secure and it makes you add an exception. However, if you use IE, Edge or Chrome it loads fine with the valid CA Certificate. I've cleared all data (cache/etc...) and it hasn't fixed it. Hopefully someone has a fix for this?

Getting "SEC_ERROR_UNKNOWN_ISSUER" for the certificate and its saying:

   Peer’s Certificate issuer is not recognized.
   HTTP Strict Transport Security: false
   HTTP Public Key Pinning: false

FireFox Version: 91.8.0esr (64-bit) Operating System: Windows 10 (64-bit)

I bring up yahoo mail in firefox, enter my userid and password, then verification methods appear. However, the verification methods are unreadable. Boxes where the verification would normally appear are blank, white. I open google chrome and they are readable. What setting in firefox needs to be restored to make these verification options readable? This issue just started in the last hour in firefox.

Greetings and sorry for being a nuance but as an 78yr old computer dummy/iliterate I am hoping that there are some of you out there that can help For some time now I have been getting the following message and it is starting to wear a bit thin

Thunderbird.exe-Application Error

The Exeption unknown software exeption (0xc0000409) occurred in the application at location 0x011f77d8. click on ok to terminate the program Regards with many thanks in advance Geoff

I have a son who is just starting to use the internet. Do you have a kids-safe version of Firefox for Android that I can put on his tablet so that I can restrict the sites he goes to? I do not want him to have full internet access. Thanks Terry

When I click on a "mailto" link, Firefox (my default browser) opens a new tab, then immediately close that tab without waiting for my to interact with it. No draft email is created. I see that other users have reported this behavior in the past, and I've tried the suggested remedies without success. Specifically, I ran Malwarebytes, and it found no threats. I then started Firefox (on the Mac) via the Option key (to start it without ad-ons), and that does not change the behavior. I'm on ver 99.0.1 of FF, which is up to date as of 4/20/2022 (today). My Mac OS is also up to date (ver 12.3.1). My Mac is a 2021 MacBookPro with the Apple M1 Pro chip. I use gmail. OTHER BROWSER (like Safari and Chrome) can open "mailto" links in a new tab in FF (which is my default browser, and used for mailto links) just fine! Here is an example of the URL that I see in a new FF tab opened via Chome: https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&su=Cover+of+the+River+Journal&to=Steve+Mones%3Cstevenmones@optonline.net%3E Any help would be appreciated. - Thanks, Jim

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

G MAIL WILL NOT LOAD. IS THERE A VIABLE ALTERNATIVE TO GOOGLE'S G MAIL & ITS SEARCH ENGINE? PARDON THE CAPS BUT IT IS THE ONLY WAY I CAN SEE WHAT I HAVE TYPED. I AM NOT SHOUTING. THANK YOU - GPB

If I have Mozilla Firefox open for a period of time, if posting a link, or refreshing it's as if there is no internet connection.

Web links in other tabs have no problem, only Tumblr.

Closing out the tab which Tumblr is in and opening a new tab and inserting the link produces the same result as if there's no internet connection.

The only way so far to rectify the problem is to close out Firefox, then restart. There also seems to be a delay in Firefox closing. When I click on the Firefox icon to open it, a pop-up appears that Firefox is already running, would you like to close it?

So I have my Download button visible all the time.

Yesterday, this suddenly started to happen.

When I download something, the list of Ongoing Downloads stayed open. It never did that before.

Any idea why and how to fix it?

Windows 10, Firefox 98.0 (64-bit)