• Solved

Recommended by pocket

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. … (read more)

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. After that my recommended by pocket disappeared. I opted out of disabling all cookies, but it hasn't reappeared. I checked about:config and the setting for recommendations is true. Please help!

Asked by slothmoving 2 months ago

Answered by slothmoving 2 months ago

  • Solved

Junk icon disappeared

Newbie here. I tried to drag the Junk icon to the Mail Toolbar, but instead of being added to the toolbar, it just disappeared. This means I have to open an email to mark… (read more)

Newbie here. I tried to drag the Junk icon to the Mail Toolbar, but instead of being added to the toolbar, it just disappeared. This means I have to open an email to mark it as Junk, and I don't want to do that.

Asked by billbaldwin99 4 weeks ago

Answered by billbaldwin99 4 weeks ago

  • Solved

How to use Gmail alternative emails with Thunderbird?

Description: I have a gmail account "abc@gmail.com" which is already being used by Thunderbird desktop client. Recently I have added an alternative email to "abc@gmail.c… (read more)

Description: I have a gmail account "abc@gmail.com" which is already being used by Thunderbird desktop client.

Recently I have added an alternative email to "abc@gmail.com" with my custom domain; "abc@xyz.com" Google Alternate Emails

Both email addresses are using same inbox. I can login from browser via 2 different emails with same password. I can write a new email and Gmail web UI let me choose between these 2 email sender addresses.

Reason: this custom domain has a custom server without a mail server. Instead building a mail server, we choose to use it with online services, which is already working perfectly fine up until this point.

Problem: It fails when I try to add "abc@xyz.com" in Thunderbird. Gmail's IMAP/SMTP settings guide

I get the error "Incoming server already exists", which is true and in this case shouldn't be an error but how it's suppose to be. Right? .

How can I succeed to add an email address to share the same "Incoming server" with already existing email in Thunderbird?

Asked by tataelm 3 weeks ago

Answered by david 3 weeks ago

  • Solved

Can't login to 53.com with Firefox on Mac, but can on Windows

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even pe… (read more)

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

Asked by hij2001 3 weeks ago

Answered by Terry 3 weeks ago

  • Solved

PC Clean Install

My PC had a sudden and total crash just recently and left me no option but to wipe the drive and do a clean install of everything. After I had put Windows 11 back on plus… (read more)

My PC had a sudden and total crash just recently and left me no option but to wipe the drive and do a clean install of everything.

After I had put Windows 11 back on plus other software, I reinstalled Thunderbird as well.

However it will only download emails from the reinstallation date and nothing prior.

Any advice on how to rectify this?

Is there perhaps something in SETTINGS that I need to look at?

Asked by Mr Dee 3 weeks ago

Answered by Mr Dee 2 weeks ago

  • Solved

Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 3 weeks ago

Answered by xxx343 3 weeks ago

  • Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

changes to adaptive junk filtering in tbird 102

with the update to 102, the adaptive junk filter correctly moves spam to the junk folder, but it is no longer marked as junk. that makes the menu option of Tools| Delet… (read more)

with the update to 102, the adaptive junk filter correctly moves spam to the junk folder, but it is no longer marked as junk. that makes the menu option of Tools| Delete mail marked as junk in folder only remove those junk emails that i have manually marked. i have searched and cannot find a setting to reverse this. thanks.

Asked by tommyb1 3 weeks ago

Answered by tommyb1 2 weeks ago

  • Solved

Some (working) search engines are missing from settings/search.json.mozlz4 - where are they?

I've some search engines which was configured a lot of years ago (or maybe was imported from another browser many years ago). They are working in address bar (e.g. I can … (read more)

I've some search engines which was configured a lot of years ago (or maybe was imported from another browser many years ago). They are working in address bar (e.g. I can enter there "cve something", press Enter and get redirected to https://cve.mitre.org/cgi-bin/cvekey.cgi?keyword=something), but not listed neither in about:preferences#search nor in my profile's search.json.mozlz4 (I've unpacked and checked it - it contents does match about:preferences#search). I've tried to grep for "cvekey.cgi" in my profile folder but get no results (I suppose these "hidden" search engines are stored in some sqlite file).

I'd like to have these hidden search engines listed in about:preferences#search. I can even manually re-add them, but how can I find complete list of all configured search engines?

Asked by powerman-asdf 4 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Middle mouse opens pdf

Hello, when I click on link with middle mouse button it will open that link on next tab but doesn't "jump" there, which is fine. But when I do the same with pdf links, it… (read more)

Hello, when I click on link with middle mouse button it will open that link on next tab but doesn't "jump" there, which is fine. But when I do the same with pdf links, it will automaticly "jumps" on the pfd file. And I don't want to. I want to open it like normal link (on next tab in background), because I have a lot of pdf files to open, and this makes it difficult to do it qucikly. Before some weeks this wasn't a probem, it started now.

Bes Regard, Josef

Asked by josef.benes 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

unable to save passwords since most recent update

Hi I use my Firefox account on my personal computer and on my own computer on a server at work. Since my Firefox was updated to most recent version, I have not been abl… (read more)

Hi I use my Firefox account on my personal computer and on my own computer on a server at work. Since my Firefox was updated to most recent version, I have not been able to save any passwords on Firefox on my server site. I tried adding a primary password using Firefox while on the local station, but it is not functional. Every time I open any new page to where I have an account, I have to reenter my Primary password before signing in to the site. I have since disabled this feature as it is not working for me. Firefox seems to be working fine on the local station at work and on my personal computer at home.

My Computer service tech for the server is unable to resolve this. I have also consulted a computer tech in the community who has not been able to solve it. We have uninstalled and reinstalled Firefox twice. We have gone through a multitude of settings on the Firefox site. I am able to save the passwords without issue if I use Microsoft Edge or Google Chrome.

I am looking for someone who can give me guidance on what settings I many need to change. I simply want to be able to enter my user name and password for the common sites that I use, ask Firefox to store them so I do not have to retype them every time.

Thank you, Shelley B

Asked by Shelley 2 days ago

Answered by cor-el 2 days ago

  • Solved

"Container Windows" feature request

There is not "Usability" topic. Hence selected "Other". Containers are one of those features that I use almost in every Firefox session. It clearly segregates my office a… (read more)

There is not "Usability" topic. Hence selected "Other".

Containers are one of those features that I use almost in every Firefox session. It clearly segregates my office and personal work. I am asking for a feature, that could already be there somewhere in the advanced configuration (about:config).

Before asking let me set the context. Before containers, I used profiles to separate my work. But the disadvantage of profiles is that the cache, auto-fill, history all those convenient features are not the same everywhere. But the advantage of profiles is that every shortcut key, clicking of link would open in the same work area profile. I don't have to open context menu and select a profile each time.

"Container Windows" could be such a feature which is best of both worlds. I am not aware if this is already there. At least the feature is not obviously visible. There is a feature in "multi-container plugin" which can move all the tabs belonging to a container to a separate window. if we add a feature, in this plugin or Firefox core, to bind a particular window to just one container then it can bring all the goodness of "profiles" and we can still use all the features of "containers".

1. Clicking a link in other application would open the default container (no-container) window 2. Control+Click, by default, opens tab in a bound container window, and hence in the same container 3. Context menu in all windows (bound and unbound) still gives an option to open tab in any container

Please let me know how to do this, if this is already implemented. Or tell me where to raise this feature request.

Asked by Pankaj Jangid 1 day ago

Answered by Paul 1 day ago

  • Solved

How do I retrieve my saved passwords from an old profile into a new one, after an update which won't use the old profile stating "Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile..."

Apparently my firefox updated yesterday ( aug 9 2022), it now shows I'm running 91.12.0esr. However it now says I can't use my old profile, stating: "Using an older versi… (read more)

Apparently my firefox updated yesterday ( aug 9 2022), it now shows I'm running 91.12.0esr. However it now says I can't use my old profile, stating: "Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile..." So, how do i go about retrieving all of my passwords and get them into the new profile?

Asked by benelow 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Loading tweet......

Hi, all websites that have embedded tweets stopped working for me today. I simply see a box that says Loading tweet... I have attached an image that shows the error. Wh… (read more)

Hi, all websites that have embedded tweets stopped working for me today. I simply see a box that says Loading tweet...

I have attached an image that shows the error. When I am in troubleshooting mode the error goes away and tweets load. the problem is i cant figure out why. Even when i disable all extensions and turn of troubleshooting the tweets stop loading again.

Asked by dan232 1 day ago

Answered by cor-el 22 hours ago

  • Solved

Delete form input history

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calenda… (read more)

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calendar. Javascript uses that number to load another input with the calendar entry so I can confirm that it's the correct line before submitting it to PHP for deletion. I have unchecked 'Remember search and form history', ran 3 cleaners, restarted the computer and the data is (correctly) not displayed. But it is not deleted. When I rechecked 'Remember search and form history' the old input data comes back. If I change id, field name, javascript function name and variable names the history disappears but when I restore those names, the history is back. I want to know why that input can't be permanently deleted. Windows 10, Firefox 103.0.2 (64-bit)

Asked by bob9111 21 hours ago

Answered by jscher2000 - Support Volunteer 19 hours ago

  • Solved

Inbox change since update to 102.1.2

I have four individual accounts which were all listed in a combined inbox as well as individual account inboxes. After the update to 102.1.2, the unified inbox only cont… (read more)

I have four individual accounts which were all listed in a combined inbox as well as individual account inboxes. After the update to 102.1.2, the unified inbox only contains emails from one of the accounts. The other accounts are still listed individually. Is there any way to fix the unified inbox so it includes all the accounts again?

Asked by fruitman 9 hours ago

Answered by david 7 hours ago