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scam extention

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_m… (read more)

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_mobile/

Asked by amirali ahmadi 9 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

recently msn.com and outlook.com changed their login procedure and I can't login using firefos. I get an error 400.

msn.com and outlook.com recently changed their login procedure and I can't login using firefox. I get an error 400. … (read more)

msn.com and outlook.com recently changed their login procedure and I can't login using firefox. I get an error 400.

Asked by greg.cinque 1 day ago

Last reply by Denys 1 day ago

Streaming & one email...

Once again, Paramount Plus is giving conniptions when via Firefox, when was fine 3 days ago. 3304 or 3005. Last time this happened, we contacted you and it went away r… (read more)

Once again, Paramount Plus is giving conniptions when via Firefox, when was fine 3 days ago. 3304 or 3005. Last time this happened, we contacted you and it went away right quick. Guess your team found a patch. WAIT -- now plays commercial... but not feature. Try again... NOPE, back to bupkis. They claim not them, every time. Guess you guys stuck patching their screw ups.

Same approximate timeframe, yahoo mail stopped working via Firefox. That still remains.

HELP!

Asked by gelf1 5 days ago

  • Archived

scrolling

Every time I allow Mozilla to update Firefox, smooth scrolling ceases to work. Think maybe I've now had enough. Chrome can't be any worse than this. … (read more)

Every time I allow Mozilla to update Firefox, smooth scrolling ceases to work. Think maybe I've now had enough. Chrome can't be any worse than this.

Asked by jim220 1 year ago

Last reply by jim220 1 year ago

  • Archived

Tabs still crash with video playback.

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real… (read more)

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real answers.

Asked by Scot63 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Contacts Import from Windows Live Mail

There should be some custom fields (more?) that could be also editable! Importing from WLM (csv file) leaves many fields in the "air" and the are lost!!! It is very sad t… (read more)

There should be some custom fields (more?) that could be also editable! Importing from WLM (csv file) leaves many fields in the "air" and the are lost!!! It is very sad to search all contacts to find what you have lost! Also sadder to search something that you knew you have (e-mail, phone) and that have been disappeared!

Asked by yorphanos 9 years ago

Last reply by amanchesterman 9 years ago

  • Archived

when I login into some WEB site it goes in to an endless loop continues

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr work… (read more)

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Asked by 2jspangler 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Dangerous Sync Language and Help with Fixing Sync Profile

There are 2 processes involved in Firefox Sync, and 0 differentiation between them in the language used to describe what Firefox Sync does in any of the documentation, th… (read more)

There are 2 processes involved in Firefox Sync, and 0 differentiation between them in the language used to describe what Firefox Sync does in any of the documentation, this makes nearly every discussion on the topic highly confusing to borderline misleading.

When you press Sync, you are pushing settings to Firefox servers. When you sign in to Sync, you are pulling settings from Firefox servers.

Both of these steps are referred to interchangeably as "syncing" and there is next to no documentation of what causes each to occur nor what they actually do.

Why is this dangerous you might ask? Well, let's say I buy a new computer, I want to set it up the same way I use all my devices, so I sign in to sync to synchronize my settings, makes perfect sense. Nothing tells me anything is happening when I sign in, so I click the sync button because I want to synchronize my settings with my other devices. Big mistake. I've just overwritten the server-side sync profile with a default Firefox profile. You know how you fix that? You sign in and press the sync button to overwrite the sync profile again. But you know what happens when you sign in? You become synced with the now blank sync profile and lose all the settings that you want to be pushing to the sync profile. This just happened to me. Thankfully I was only choosing to sync add-ons and options AT THE TIME and I have backups that are about 6 months old and I rarely change settings, but some things like my homepage URLs are something that I do change fairly often, and I'm sure some additional sites were whitelisted since by default I just reject all cookies. I also thankfully use policies.json to block updates so I didn't immediately get assaulted by that too.

SO! I HIGHLY suggest that when merely signing in to Sync, the default should be for syncing to be off to start off with, so that you can choose what to "sync" BEFORE it occurs. However, because of the language, the question arises, what am I choosing to sync for? Am I choosing what to PULL from servers? Or am I choosing what gets PUSHED to the servers? When syncing is turned on, does that mean I an pulling the settings that I have chosen? Or am I am pulling ALL settings while only pushing what I have chosen IF I click the Sync button? Or do I push EVERYTHING?

It's incredibly unclear how the Sync feature works and both of the "main" articles on it are completely useless for understanding it because the term "sync" is used interchangeably for pushing or pulling settings.

https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://support.mozilla.org/en-US/kb/sync-custom-preferences

What are the correct steps to rectify this horrid situation? Sign-in, set-up sync, choose "Options" and "Add-Ons" again, THEN copy over the backup settings, THEN Sync them to the "cloud"? If I have 2 different devices setup with sync, and 1 chooses to sync options and the other chooses to sync bookmarks, then I click sync on BOTH devices repeatedly, what occurs?

Asked by neijyry 1 year ago

Last reply by neijyry 1 year ago

Multiple Processes

Hello. My tablet, has limited memory, due to its age. I am now finding that one of the main reasons why it is so slow is because whenever I open firefox, it opens multipl… (read more)

Hello. My tablet, has limited memory, due to its age. I am now finding that one of the main reasons why it is so slow is because whenever I open firefox, it opens multiple firefox processes which drain the memory and in some cases crashes the system. I have followed all the advice given to reduce these multiple processes, however nothing seems to work and at least 6-8 firefox processes open each time I open it. I have unchecked the recommended performance settings as well as hardware acceleration boxes. However, I cannot find where to set the content process limit to 1. Please tell me how to do this and if there anything else I can try to stop it opening multiple processes or I may be forced to ditch Firefox altogether for an alternate such as Bing, Chrome or DuckDuckGo. Many thanks. Charlie

Asked by charleshelliwell 3 weeks ago

Last reply by Denys 3 weeks ago

  • Archived

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the server?

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the se… (read more)

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the server?

Asked by RichJan 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Force FireFox to open every link in a new window

There are thousands of answers to this question but I can't find one that works for me. I am using a tablet computer without a mouse or keyboard so mouse click solutions … (read more)

There are thousands of answers to this question but I can't find one that works for me. I am using a tablet computer without a mouse or keyboard so mouse click solutions and keyboard short cut solutions don't work.

I want to just tap on a link with my finger and have it open in a new window. Every time. I know I can hold on the link and get a list of options including "open in a new window" but I want to eliminate that step because my fat fingers sometimes select the wrong list item.

Any help?

Asked by petejc 1 year ago

Last reply by petejc 1 year ago

  • Archived

Multirow toolbar gone after update to FF 115.5.0esr 64bit

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest versi… (read more)

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest version, the extension is gone. Any mention of it in about:config is gone. I don't know if it ever was mentioned in userChrome.css but it's not there either. It's as though it never existed. WTH?

Can anyone suggest how to get a multirow display of my toolbar bookmarks? Thanks in advance.

On a related rant: This is why I hate upgrading Firefox. Something useful and common sense always breaks. I'm going to open a separate question to figure out how to get the cursor focus back into the Google search box when I open a new tab using Google as the home page. None of the previous solutions is working with this version. This break in basic functionality has happened after many different upgrades of Firefox and I am frankly sick of fixing the same ridiculous problem over and over.

Asked by vesuvana 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox browser stopped loading websites

My firefox browser stopped working today. It will not load any website. It just sits there and the dot just goes back and forth. It worked fine yesterday. 3-2-2024. … (read more)

My firefox browser stopped working today. It will not load any website. It just sits there and the dot just goes back and forth. It worked fine yesterday. 3-2-2024. My email is randrcv@sti.net.

Thanks

Rick

Asked by randrcv 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox opens 2nd window instead of using the open one

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started hap… (read more)

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started happening and I don't know what I might have done to cause it. Using Windows 8.1.

Asked by R C 1 year ago

Last reply by zeroknight 1 year ago