Showing questions tagged:

the vpn is not working

the vpn is just not working, i get a message that i don't have an internet connection, but if i turn it off the website loads correctly.

Open

how can I get google out of my phone and only use firefox and yahoo

I am an 82 year old senior. I am not technologically adept. I have a Samsung cell phone - android and a computer I use and want only Mozilla Firefox and Yahoo. My proble… (read more)

I am an 82 year old senior. I am not technologically adept. I have a Samsung cell phone - android and a computer I use and want only Mozilla Firefox and Yahoo.

My problem is: I do not know how to get "google" out of my phone and computer. Until yesterday I was able to use "Chat GPT" directly. Today, when I click on the "chat GPT" icon, GOOGLE PLAY STORE DEMANDS I SIGN IN

My question is: HOW CAN I GET COMPLETELY RID OF GOOGLE FROM MY PHONE AND COMPUTER AND USE ONLY MOZILLA FIREFOX AND YAHOO?

Open

Can't drag google maps in realtor.com

For some reason in the last 10 days or so, google maps on Realtor.com is broken in Firefox. It's impossible to drag it in the window in any direction. I can zoom in or ou… (read more)

For some reason in the last 10 days or so, google maps on Realtor.com is broken in Firefox. It's impossible to drag it in the window in any direction. I can zoom in or out with the mouse wheel, but that does no good because what I want to see is now off the screen and can't be dragged back into view.

Google maps works perfectly fine in Chrome just like it always did. Either realtor.com did something in their code in the last 10 days or so, or, the latest update that firefox did broke it. I do not know which one of the two is the culprit.

Has anyone else experienced this issue using websites that use google maps in a frame or 'window' on their website?

Thanks in advance, Joe

Open 1

Bookmarks are lost. for the second time.

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates. I have already followed the recommended ideas of navigating to… (read more)

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates.

I have already followed the recommended ideas of navigating to restore, but there is no date given to restore to.

Just "choose a file comes" up, and that appears to lead nowhere.

I also went about:profiles , and all that was there was the current "cannot be deleted " profile and the option to make a new one, I tried that, it did not restore bookmarks. I need some of tose bookmarks quite badly this time

What more can I do ?

Open

I cannot send or receive emails because the password is incorrect. I changed my password BECAUSE IT IS GOING TO EXPIRE IN 5 DAYS .IT IS SHOWING THAT INCORRECT PASSWORD so why is this happening? IM NOT RECEIVing THE EMAILS SINCE 10 DAYS. . Please advise.

I am totally frustrated with Thunderbird. All I want to do is send and receive email, but I always run into problems. This time I cannot send or receive emails because … (read more)

I am totally frustrated with Thunderbird. All I want to do is send and receive email, but I always run into problems. This time I cannot send or receive emails because the password is incorrect. I changed my password BECAUSE IT IS GOING TO EXPIRE IN 5 DAYS AND I TRIED TO LOGIN AND SEND EMAILS BUT IT IS NOT HAPPENING IT IS SHOWING THAT INCORRECT PASSWORD so why is this happening? I removed all OLD passwords FROM PASSWORD MANAGER to my email and Thunderbird still SHOWING INCORRECT PASSWORD AND I M NOT ABLE TO RECEIVE THE EMAILS SINCE 10 DAYS. . Please advise.

Open 3

I lost all my data whit the new update

Whit the new things of the profiles or something I just didn't like it so I just delete the thigs that appear in my face, but that deleted all my stuff(hystory, bookmarks… (read more)

Whit the new things of the profiles or something I just didn't like it so I just delete the thigs that appear in my face, but that deleted all my stuff(hystory, bookmarks, passwords), I supossley had all on my account on mozilla but it's not there, i don't know what to do, I already try the backup or something that appear in the support page but the only profile that is older than the rest doesn't work or is empty, pls I need help

Open

Bookmarks are lost. for the second time.

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates. I have already followed the recommended ideas of navigating to… (read more)

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates.

I have already followed the recommended ideas of navigating to restore, but there is no date given to restore to.

Just "choose a file comes" up, and that appears to lead nowhere.

I also went about:profiles , and all that was there was the current "cannot be deleted " profile and the option to make a new one, I tried that, it did not restore bookmarks. I need some of tose bookmarks quite badly this time

What more can I do ?

Locked 1

Which file to bypass in Iolo System Mechanic to avoid loss of bookmarks

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which … (read more)

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which file(s) to ignore in System Mechanic to avoid this issue, but it is not allowing me to specify the files in my Appdata folders that I suspect it is clobbering. Has anyone been successful with this? I am getting tired of restoring my bookmark files every time I use the program. My wife's computer is having the same issue, and even worse in that she has also had her entire bookmark backup files wiped clean, which required her to re-enter all of her bookmarks manually. The folks at Iolo want me to pay for support before I can get any help from them.

Open

Command Error 12

Moved all my email to brand new PC, all working except alicegimbird@hotmail.co.uk , it just keeps coming up " The current operation on Inbox did not succeed. The mail se… (read more)

Moved all my email to brand new PC, all working except alicegimbird@hotmail.co.uk , it just keeps coming up " The current operation on Inbox did not succeed. The mail server for alicegimbird@hotmail.co.uk responded Command Error.12.

Solved 1

Crash with no crash report on meet.google.com

I face an issue with the browser crashing when in google meeting (meet.google.com). The problem persist in a new profile created with 'firefox.exe -P' and also in the tro… (read more)

I face an issue with the browser crashing when in google meeting (meet.google.com). The problem persist in a new profile created with 'firefox.exe -P' and also in the troubleshooting mode. The crash is triggered when I am in the google meeting (with allowed microphone) and I manipulate with windows of the browser - across multiple monitors (switching tabs, moving tabs between windows, closing firefox windows, opening them, "dropping" the tabs onto another applications - chrome, spotify - which opens a new firefox window). Sometime the crash happened once I closed the google meeting tab. Unfortunately it happens "randomly" and I was not able to come with a specific series of steps to reproduce the crash. But it happens always when I am in the meeting and play with the windows for a while.

The crash: Firefox freezes for a few seconds (~3s) and then closes itself - all windows. %appdata%\Mozilla\Firefox\Crash Reports\pending contains a new .dmp file, but it has 0 bytes and no .extra file is created, hence it cannot be submitted via about:crashes. The crash reporter is not opened when firefox crashes. The attached troubleshooting information are from the new clear profile where the crash happens as well.

Open 1

When using salesforce, the comment field gets resized automatically every time when I type.

This does not happen when I use Edge or Chrome so it's Mozilla specific issue. It happens when we use lightning salesforce instance. I've checked with Salesforce Support … (read more)

This does not happen when I use Edge or Chrome so it's Mozilla specific issue. It happens when we use lightning salesforce instance. I've checked with Salesforce Support and they suggested me reaching out to Mozilla support on this. https://www.salesforce.com/

Open

Gmail inbox not opening in Firefox

Gmail inbox not opening in Firefox. I can access google maps, voice, search. just not gmail. can access gmail from chrome. the inbox link gives me google help page. I can… (read more)

Gmail inbox not opening in Firefox. I can access google maps, voice, search. just not gmail. can access gmail from chrome. the inbox link gives me google help page. I can access gmail inbox in FF private window but not in regular FF. Please help.

Thanks, Jake

Open

Migrated from Windows 10 to Windows 11 and can't send any emails but receiving fine.

I recently bought a new laptop and upgraded from Windows 10 to Windows 11. I am a Spectrum user for my email server and Thunderbird as my client. All of my IMAP setting… (read more)

I recently bought a new laptop and upgraded from Windows 10 to Windows 11. I am a Spectrum user for my email server and Thunderbird as my client. All of my IMAP settings are correct according to Spectrum support. For some reason I can only receive email messages send to me but cannot send any out, including to myself. When I try to send anything it times out. What is the problem?

Open

Can not create an e-mail ccount

When attempting to set up an e-mail account for Zoho e-mail I get an authentication error. It says: "Unable to log in. Probably wrong configuration, username of passwor… (read more)

When attempting to set up an e-mail account for Zoho e-mail I get an authentication error. It says: "Unable to log in. Probably wrong configuration, username of password." I disabled Account Hub, tried again, but this did not solve the problem, and I get the same authentication error. I tried several other things, using manual configuration, copying instructions from the Zoho website, but none of them worked. They all ended with the error message, "Thunderbird failed to find the settings for your email account." The server and port settings are correct. The username and password are correct. What is the problem?

Open 3

Connexion impossible à ma boite mail Zimbra de Free

Bonjour, lorsque je veux me connecter à ma boite mail Zimbra de Free un message indiquant "chargement en cours" s'affiche après avoir rentré mon identifiant et mot de pas… (read more)

Bonjour, lorsque je veux me connecter à ma boite mail Zimbra de Free un message indiquant "chargement en cours" s'affiche après avoir rentré mon identifiant et mot de passe mais rien ne se passe, la page indiquant se message reste fixe. Pour info je ne rencontre pas se problème lorsque je me connecte avec Google Chrome. Merci de bien vouloir m'indiquer ce qu'il y a lieu de faire pour solutionner ce problème. Cordialement,

Open