Showing questions tagged:

My browser intermittently denies me access to my bookmarks. The message suggests that it may be interference from a security program. Does anyone know how to fix this problem?

Here's the message I get 'intermittently when I open Firefox, which is my default browser: Fix "The bookmarks and history system will not be functional" error message The… (read more)

Here's the message I get 'intermittently when I open Firefox, which is my default browser:

Fix "The bookmarks and history system will not be functional" error message

The "fix it" page doesn't suggest any possible security program obstacles. Can you help me find the culprit?

Open 1

Can I restore/find history of more than a year ago?

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me t… (read more)

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me to restore, download or access older history, or has it been permanently deleted? I do still have a back-up of 28/12/2025 but I don't know if or where that contains history. I'm looking for data between 2019-06-01 and 2024-08-21. Weird thing is I remember accessing search history that old before... though I'm not sure how if if it doesn't store it for that long. Any help would be appreciated.

Open 3

Changes in metadata tags in Microsoft 365 not updating due to cache issues

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show th… (read more)

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show the old values. Refreshing the page and deleting the cache does not solve the issue. Only uninstalling and then reinstalling Firefox resolves the issue. The problem does not occur in Microsoft Edge.

Open

Required sign=in at Amazon.

Hi, I am experiencing an issue with accessing my Amazon orders and returns when using Mozilla Firefox. While I can navigate to Amazon.com without any problems, I am now p… (read more)

Hi, I am experiencing an issue with accessing my Amazon orders and returns when using Mozilla Firefox. While I can navigate to Amazon.com without any problems, I am now prompted to sign in to my Amazon account whenever I attempt to view my orders or returns. This pop-up indicates that it is a Firefox security issue rather than a Windows problem. This situation has only started occurring recently, and I would appreciate any assistance in resolving this matter. My Firefox version is 150.03. Thank you for your help.

Solved 3

Unable to get messages from GMAIL

Trying to get the mobil version to work. Can the mobil version coexist with the PC version? I tried leaving messages on server, but no joy. Got through the setup OK, but … (read more)

Trying to get the mobil version to work. Can the mobil version coexist with the PC version? I tried leaving messages on server, but no joy. Got through the setup OK, but the mobile version want a signon to Google

Open 1

Tiny icon on top of Firefox icon in system tray

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addit… (read more)

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.

Open 2

Firefox freezes and crashes after updating to version 150

Hello, I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to wo… (read more)

Hello,

I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to work normally.

My laptop has 16 GB of RAM, and I’m using Windows 10. When I check Task Manager, I can see that Firefox’s memory usage suddenly increases to around 7–8 GB, then drops back down to around 3–4 GB. The memory usage keeps fluctuating heavily.

Also, the number of Firefox processes/tabs in Task Manager keeps increasing, and eventually the browser becomes completely unresponsive.

Could you please investigate this issue and let me know how it can be fixed?

Thank you.

Solved 2

Move Firefox PEOPLE folder email list back to the NEW EMAIL ADD RECIPIENT folder which disappeared.

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight/select the PEOPLE email list it could be moved back to the ADD RECIPIENT list/folder but that does not appear to be possible.

What is the solution????????

Locked 1

how to remove the new and completely useless Tab animation? pt2

this is still really annoying: https://support.mozilla.org/en-US/questions/1500761 why is the icon even there or why does it have to disappear and then also change the ta… (read more)

this is still really annoying: https://support.mozilla.org/en-US/questions/1500761

why is the icon even there or why does it have to disappear and then also change the tab size ?

1) if its there to enable you to play a tab in the background, then i want the option to switch the feature on or off (because i do not want to play anything in the background, atleast not via a 24/7 target practice with a mouse)

2) if its there to give you notice that there is a 'multimedia' tab open in your browser, then i want the icon to stay there and not dissapear plus change tab size...

like what is this even ? are we back in the 50s ?

Open 2

after the last firefox update i have lost my home page icons

hi there after the last firefox update i am unable to access my webmail at first, but now i have lost my firefox home page that has all my saved icons/shortcuts to freque… (read more)

hi there

after the last firefox update i am unable to access my webmail at first, but now i have lost my firefox home page that has all my saved icons/shortcuts to frequent web pages.

at the moment i am using having to use another browser to access my emails.

if i want to go through the history/bookmark tabs i can find some of my saved web pages. still cant access my webmail this way.

i am running windows 10 for the moment.

thanks for your help.

Open 1

Firefox is not able to log into Amazon, while Edge is OK.

Firefox is not able to log into Amazon, while Edge is OK, I know that a lot of Windows 10 updates have been installed of late plus other changes I am unable to work out w… (read more)

Firefox is not able to log into Amazon, while Edge is OK, I know that a lot of Windows 10 updates have been installed of late plus other changes I am unable to work out whats wrong .......Help

Open 1

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.juno.com timed out. Try again.

I have installed Mozilla ThunderBird Previously on many machines. Am Familiar with Incoming Email Servers and OutGoing Email Servers ... Also special ports ... POP ... … (read more)

I have installed Mozilla ThunderBird Previously on many machines. Am Familiar with Incoming Email Servers and OutGoing Email Servers ... Also special ports ... POP ... and .... SMTP ... IMAP ... ETC ... GBGB On this Machine ... Dell Latitude ... 128 GB SSD ... 8GB RAM I have Mozilla ThunderBird Installed for as Single Email Account ... OverstreetENGR@Juno.com

When I REPLY to Emails , THIS IS the error message that I get : Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.juno.com timed out. Try again.

Open 1

Server Not Found Firefox can’t connect to the server at dhakaeducationboard.gov.bd What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

Server Not Found Firefox can’t connect to the server at dhakaeducationboard.gov.bd What can you do about it? Try connecting on a different device. Check your modem or rou… (read more)

Server Not Found

Firefox can’t connect to the server at dhakaeducationboard.gov.bd What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

Open 1