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Yahoo's new email format.

With Yahoo's new email format, my page seems to jump while I am trying to respond to an email. Do I need to change any Firefox settings for Yahoo to work correctly, or is… (read more)

With Yahoo's new email format, my page seems to jump while I am trying to respond to an email. Do I need to change any Firefox settings for Yahoo to work correctly, or is this strictly a Yahoo problem?

Asked by MysteryKam 3 days ago

Last reply by Denys 3 days ago

Yahoo Finance portfolio access

For about 2 weeks I have been unable to access my Portfolio in Yahoo Finance. I get this message: "There was an error while loading your portfolio data. Please try again… (read more)

For about 2 weeks I have been unable to access my Portfolio in Yahoo Finance. I get this message: "There was an error while loading your portfolio data. Please try again."

However, if I load Google Chrome, then go to Yahoo Finance I can get to my Portfolio. I don't prefer how it displays but at least I can see my different folders and their current performance.

Do I have a setting in Firefox that is preventing me from access My Portfolio? I have contacted Yahoo and only got a response that they are working on it and would correct and get back to me. No response and follow up contacts have not gotten even and acknowledgement. I think problem is with Firefox since I can access the Yahoo info that I want thru Google.

Does anyone have any ideas what I can do??? Problem started about when you change your Firefox software to it's new display, which I don't like BTW. I had it all set up for the news feeds and arrangements that I used for years and found very accessible. Firefox has always been my default browser but I am finding it increasingly un-user friendly.

Thx for any help you can give me. Karen

Asked by kconsalvi 1 month ago

Youtube connection not working

For about the past 24 hours when I go to youtube to check out a video - nothing works? I clicked on a video to play, got the sound and no picture. I closed out my brow… (read more)

For about the past 24 hours when I go to youtube to check out a video - nothing works? I clicked on a video to play, got the sound and no picture. I closed out my browser and I kept getting the audio of the video and had to shut down my computer to stop it. Now when I go to a video nothing works. My cursor disappears when I go to chick on the video and I have to move it off to the side just to see my cursor.

I also use a service (VidIQ) that helps me see the tags on the right hand side of my screen for a video and the channel so that I can compare those tags to my videos that I am uploading.   Now that never load just a spinning dial or object like it is stuck.

I hope that you can get this fixed soon or let me know if there is something that I must do at my end.

Thank you,

Johnny Dunn

Asked by johnroby 1 week ago

Support for FileSystemAPI

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories. The current one won't work with a Bea… (read more)

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories.

The current one won't work with a BeatBuddy project and SD cards that are saved on my computer using their online editor - https://bbmo.singularsound.com/ - which forces me to use another browser for that...

Asked by matt43 1 day ago

Last reply by matt43 9 minutes ago

YouTube Music not working & not loading

Hi, so basically for the past few days my YouTube Premium has randomly stopped showing me my YouTube Music and it refuses to work. The page still loads, it just doesn't p… (read more)

Hi, so basically for the past few days my YouTube Premium has randomly stopped showing me my YouTube Music and it refuses to work. The page still loads, it just doesn't play any songs. I've tried reloading the page, checking my internet connection, resetting the browser & computer, clearing cache, deleting cookies, turning off all my extensions, signing out, doing everything I can really think of and it's still not working. When I check on Chrome and on mobile it's perfectly fine, so I have no idea what the issue is. I've tried to see if other people have had this issue as well but they either never got answers or I tried a solution and it didn't work for me. I have the latest version of Firefox as well. Could really use some help, thank you !

Asked by Ren 2 months ago

Unable to access website

I have a Mac Air and it is up to date. and I use Firefox browser which is up to date, but I suddenly cannot access a website to which I have a subscription which is paid … (read more)

I have a Mac Air and it is up to date. and I use Firefox browser which is up to date, but I suddenly cannot access a website to which I have a subscription which is paid up through November. The website is 'Mypilatestime' and now when I try to access it, it states 'forbidden' and is blank. I can access it on Google Chrome but Firefox is my preferred browser. Why can't I access it as usual? Please send a fix ASAP!!

Dawn

dawnmccordic@gmail.com

Asked by Dawn McCordic 1 month ago

Unable to access Spectrum.net

I use Firefox exclusively to access the internet. When I try to sign in to my account at Spectrum.Net, attempt fails and I get the message: 'We're sorry, something didn… (read more)

I use Firefox exclusively to access the internet. When I try to sign in to my account at Spectrum.Net, attempt fails and I get the message: 'We're sorry, something didn't work quite right. Please try again. NETGE-1000.' I have to use Microsoft Edge to get connected. What is the problem?

Asked by jadlpolzin 1 month ago

Feedback on Recent Browser Stability Issues

Dear Mozilla Team, I’ve been a loyal Firefox user for over 15 years, and it’s been my go-to browser for both personal and work-related tasks. However, recently I’ve enco… (read more)

Dear Mozilla Team,

I’ve been a loyal Firefox user for over 15 years, and it’s been my go-to browser for both personal and work-related tasks. However, recently I’ve encountered persistent issues where several websites—especially work-related ones—have stopped functioning properly. I’ve tried troubleshooting steps like clearing the cache, allowing cookies, and disabling tracking protections, but the problems persist.

Reluctantly, I switched to Google Chrome as it currently offers better stability, but it’s been hard to abandon Firefox after so many years. I truly value Mozilla’s mission and privacy-focused approach, and I’d love to return if these issues are addressed.

Could you please look into these compatibility problems? I’d appreciate any guidance or updates on fixes. Thank you for your hard work—I hope to support Firefox again soon.

Best regards, Gustavo

Asked by Gustavo Velez 1 week ago

Last reply by Gustavo Velez 1 week ago

Can not use facebook messenger and vidieo to use New messages and calls are secured with end-to-end encryption. Only people in this chat can read, listen to, or share them.

The Facebook messenger calls are know secured with end-to-end encryption. Only people in this chat can read, listen to, or share them.And Firefox browser will not allow … (read more)

The Facebook messenger calls are know secured with end-to-end encryption. Only people in this chat can read, listen to, or share them.And Firefox browser will not allow video talking because it is not secured with end to end security. Now I'm having to use google Chrome to video call on messenger calls. Thank You Brian

Asked by bfgood123 1 week ago

Login information greyed out

I use Firefox as my standard browser As a subscriber to a certain Swiss daily newspaper, I have access to their digital version. For some time now, I have not been able … (read more)

I use Firefox as my standard browser

As a subscriber to a certain Swiss daily newspaper, I have access to their digital version. For some time now, I have not been able to log in to their site. The log in page is greyed out (see first attachment).

The support agent indicated that the problem lies with the browser, and suggested that I declared their site (https://id.tamedia.ch) as an exception in the Firefox settings "Privacy and Security". The problem still remained however.

That the problem is due to the browser would seem to be confirmed by the fact that there is no problem if I use "Edge" (see second attachment).

I would prefer to remain with Firefox for all internet access. Any suggestions? Many thanks.

Asked by robin.labarre 2 months ago

Trouble signing into some websites, mainly Cloudflare

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecyc… (read more)

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecycle), or it keeps cycling with its checkbox and doesn't do anything else (Hyatt). I contacted freecycle.org and they didn't know the reason. However, I can get through cloudflare using the Chrome browser. Is this fixable, because I really want to stay with Firefox? I am up to date on my drivers, Win10, and Firefox. Thanks!

Asked by mr_greg4 1 day ago

NY times tells me I am a bot and will not let me read articles

Hi, It happened just days ago. The NY times does not let me read articles and tells me I am a bot not a human (I am a subscriber) or that someone is using my IP. I tried … (read more)

Hi, It happened just days ago. The NY times does not let me read articles and tells me I am a bot not a human (I am a subscriber) or that someone is using my IP. I tried everything, clearing cache and data for everything, signed in again to no avail. I tried using a VPN to mask the IP... no success I have no problem reading it on Chrome, but I prefer Firefox. Does anyone have more ideas? The agent from NY times I contacted really was no help at all. Thanks

Asked by Dalidali52 15 hours ago

Last reply by Kiki 12 hours ago

Very often recently I get the message, when clicking on a link, "Hmm. We’re having trouble finding that site. We can’t connect to the server at ad.doubleclick.net."

When I click on a link on Firefox / Mozilla I get a "Hmm. We’re having trouble finding that site. We can’t connect to the server at ad.doubleclick.net" message. If I do t… (read more)

When I click on a link on Firefox / Mozilla I get a "Hmm. We’re having trouble finding that site. We can’t connect to the server at ad.doubleclick.net" message. If I do the same on Brave, that doesn't happen, it will show the link that was clicked on. What can or may be the problem? This happens way too often, for example on "Newsmax" links.

Asked by Magic-Display 2 months ago

When not being able to access our Consumer Cellular account, they claim "Firefox doesn't download our website correctly." Why?

Do you have an ongoing inaccessibility issue with Consumer Cellular? With repeatedly unsuccessful attempts trying to access our online account and then calling them, they… (read more)

Do you have an ongoing inaccessibility issue with Consumer Cellular? With repeatedly unsuccessful attempts trying to access our online account and then calling them, they claimed that "Firefox will not download their website correctly." Why?

They repeatedly and heavily tried to steer us to use Chrome, which is not an option since Chrome is an excessive memory hog and Google is far too nosy. Consumer Cellular, as technical a company as it is, shouldn't have an incompatible issue with you. It is the only company we've ever been given this lame excuse. Perhaps they, like too many other companies, are in bed with Google.

Help?

Asked by cdkozlowski 4 months ago

Last reply by markwarner22 4 months ago

Kein Zugriff auf E-Mail Postfach / No access to email inbox

Mit Firefox komme ich nicht in mein E-Mail Postfach von O2. Mit Opera problemlos. Was kann ich machen? Antwort bitte in deutscher Sprache. I can't access my O2 email inb… (read more)

Mit Firefox komme ich nicht in mein E-Mail Postfach von O2. Mit Opera problemlos. Was kann ich machen? Antwort bitte in deutscher Sprache.

I can't access my O2 email inbox with Firefox. Opera is fine. What can I do? Please answer in German.

Asked by absolutos 2 months ago

Buttons not working on Firefox PC based but will on surface firefox

I have 2 sites that will not allow a sign in on Firefox on a HP based PC. The button simply does not function. If I use my Microsoft Surface Pro 8, it works fine. Both… (read more)

I have 2 sites that will not allow a sign in on Firefox on a HP based PC. The button simply does not function. If I use my Microsoft Surface Pro 8, it works fine. Both websites will work using Edge. I am sure surface is using a different operating system than the PC. I have cleared the browser using CC cleaner and manually in settings of Firefox. I have 2 different PC's with the same issue.

Asked by John Rose 2 months ago

Rapprt de bug

Bonjour, J'ai un bug d'affichage quand j'ouvre INFOMANIAK MAIL sur une page Firefox. Le chargement de la page fonctionne , mais la page et entièrement noire. J'ai essaye… (read more)

Bonjour,

J'ai un bug d'affichage quand j'ouvre INFOMANIAK MAIL sur une page Firefox. Le chargement de la page fonctionne , mais la page et entièrement noire. J'ai essayer de me connecter via GOOGLE CHROME ou EDGE et la page fonctionne normalement. Je suppose donc que le problème vient de Firefox. Est ce que vous pourriez m'indiquer la page ou il est possible de faire des rapport de bug? Merci pour votre assistance,et bon courage ☺

I have a display bug when I open INFOMANIAK MAIL on a Firefox page. The page load works, but the page is completely black. I tried to connect via GOOGLE CHROME or EDGE and the page works normally. So I guess the problem is with Firefox. Could you tell me where I can file a bug report? Thanks for your help, and good luck ☺

Asked by Acathor'n 6 months ago

Last reply by GerardoPcp04 5 months ago

Facebook not working

I am using the latest version of Firefox and I can not log on to facebook.com and I get a graphic with Oops somthing went wrong (see image). This has started happening in… (read more)

I am using the latest version of Firefox and I can not log on to facebook.com and I get a graphic with Oops somthing went wrong (see image). This has started happening in the last couple of days since I updated Firefox..

I can login in Chrome without a problem I have disabled all add ons My cache has been cleared My history is removed when I exit Firefox. I have not changed any firewall settings.

Is anyone else having this problem?

Asked by nft 2 months ago

MSN.CA (msn.com/en-ca) will not display

I enter msn.ca on an open tab, https://www.msn.com/en-ca is displayed in the tab window but no content is displayed. No extensions are enabled. Works in Edge browser. … (read more)

I enter msn.ca on an open tab, https://www.msn.com/en-ca is displayed in the tab window but no content is displayed. No extensions are enabled.

Works in Edge browser. Also doesn't work with Brave browser

Asked by Nestor 2 months ago