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Hi folks, I am new here. I wonder if someone could help me solve a new problem which may or may not have anything to do with Firefox itself. Let me explain: a month ago or so, I was running Firefox, and my HP laptop, 64-bit, running Win11, told me I needed to run a new update from Microsoft for my Windows. I forgot that I was running Firefox, and started the update. I live on the West coast of Florida, where there is a lot of lightning... So, right in the middle of the Windows update, lightning took out cable and internet, stopping (interrupting) the update download. The whole neighborhood was affected. Later, when internet service was restored, I re-started the Windows update. Now here's the weird thing: every minute or so, no matter what is or is not running, even before I log into my desktop with my PIN, all of a sudden an old image from a previous Firefox session, complete with tabs, pops up. It then cycles through more images, until I hit the enter button, or tap the pad, or hit escape, exiting the image. It even goes away temporarily if I move the cursor, so trying to X out does not work. A little later, it pops back up. I'm working on a novel, and it is frustrating, because this interruption derails my thought train, complete with caboose. Also, one of the images (static) is my bank page. This spooks me... Please help, someone -- anyone? Ahead of time, thank you!

I wanna thx for having Mozilla Firefox and i wanna ask about products for example with commercial versions but available for non profit organization in eastern EU area with social background. Im ask because afraid from local little old soft/dev gave as gift decade ago vs "confusing" logs etc?

I have spent the past month trying to get things done on the web and on every site I have encountered something that failed to work properly. In your case the "Mark It As Solved" button on you emails doesn't work. So even though my issues were resolved (Not by your help), I can't tell you that.

I am puting off upgrading from Windows 10 to 11, as regularly prompted by Microsoft messages, as I am worried it will badly affect my Thunderbird email setup, with many local folders. Is it a known probelm, and what can I do to prepare for it? I am using Thunderbird version 78.14.0 on a Dell PC (in the UK).

I have been using Firefox for years, in the early days it was easy to use. It has now become so complicated, so full of jargon, that I dread getting one your improved features notices. While the graphics are pretty, the explanations of features are so full of your jargon and/or so imbedded in other unexplained actions, that I get lost almost immediately. Even trying to get help is near impossible, you check boxes about help and it goes in circles. Look at this page, there is a box which has in it "Search questions, articles or top". I can not discern what is supposed to be entered here, am I searching for questions? Asking questions? Looking for articles (about what?), submitting an article, do I want to top something???? or what? I hovered over an initial in the upper right, which had a little red ball in the corner. Up comes a page full of symbols, without explanations, without explanation..My Questions? the number 1 in a red ball, an X below the letter in a circle with the red ball. The author must expect that everyone would understand this, but I do not.

I do not know how you user test features, but it seems like you must be using sophisticated users, who therefore are expected to be highly skilled in the current system and thus can appreciate new features. IT seems clear to me that beginners and more casual users are not the target.

Just look at this page, Above this box there are Bold and italic symbols, including one looking like a chain link, but it is not obvious. Then there are two sets of three lines, which when you hover over them they have definitions :number list and bulleted list. Now, I have no idea what is the intended use of these symbols, how to use them,so here I am on a help page that is already confusing.

I do not see an easy solution, as the evolution of Firefox has gone so far, there is no going back to simplicity, and clarity of language. One thing that might help would be a step through process, in which a user wants to do something and the program goes step by step, hand holding the whole way.

s (what is "s")

I have been using TB for years but I can no longer figure out how to use the current version. Is there an Idiots Guide for TB?

I tried to download Thunderbird but it seems that I need to have another email client to install Thunderbird. It asks for verification but I need another email client to verify who I am . And even if I want Mozilla answer they are a secret also. I am tired of dealing with Microsoft but it seems Mozilla/thunderbird have similar problems. The problem of verification are awful at Microsoft and it also seems to be a problem with you also. So where do I get my questions asked?