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Address book

I've been using Thunderbird for many years (since Eudora) and now I unloaded Beta version. My surprise has been that I loosed my Address Book. Beta version did not copy t… (read more)

I've been using Thunderbird for many years (since Eudora) and now I unloaded Beta version. My surprise has been that I loosed my Address Book. Beta version did not copy the non Beta one. How can I transfer my old addresses book to the Beta version without doing it manually?

Asked by Guayana 1 month ago

Last reply by david 1 month ago

I'm so confused

I just uploaded TB to my new computer. Now it seems to be downloading emails from years ago from Gmail. Help! I just wanted new email that I could choose to save on my co… (read more)

I just uploaded TB to my new computer. Now it seems to be downloading emails from years ago from Gmail. Help! I just wanted new email that I could choose to save on my computer. I did select Pop 3. I don't really know what I'm doing. Jean Green

Asked by jeangreen1950 5 months ago

Last reply by david 5 months ago

  • Solved
  • Archived

Can't get old profile to work

Had to re-install Windows 10 Pro 64 bit. Saved Tbird Profiles folder to USB thumb drive. Re-installed Windows then installed latest Tbird version (same one I was using). … (read more)

Had to re-install Windows 10 Pro 64 bit. Saved Tbird Profiles folder to USB thumb drive. Re-installed Windows then installed latest Tbird version (same one I was using). Opened Choose User Profile > Selected Create Profile > Selected Use the selected profile... > Exited Choose User Profile.

Then went to the thumb drive > Opened a profile folder > Copied everything > Then pasted it into the new profile folder I had just created. Opened TBird but it didn't have any of my settings or emails.

The thumb drive had 3 profile folders in it so I repeated these steps for each folder. But still didn't get my settings, etc.

What am I doing wrong?

Asked by t2nrsg5nr8 7 months ago

Answered by Matt 7 months ago

Thunderbird keeps freezing and uppdate not working

bold text Thunderbird not working correctly i try to get the latest update and it says failed and or just keeps spinning. or i get Thunderbird is running every time… (read more)

bold text Thunderbird not working correctly i try to get the latest update and it says failed and or just keeps spinning. or i get Thunderbird is running every time i click on the icon what wrong with it. or it keeps saying Thunderbird is running and it is not is it me or is it Thunderbird i do not understand it was running ok before the new Windows update. please help

Asked by Mary 3 months ago

Last reply by frisée 3 months ago

When moving Thunderbird to another computer 'Inbox is too large"

I have followed the instructions, 'How to move Thunderbird data to another computer' and all seemed to work well copying from old computer (Win10) until I came to save to… (read more)

I have followed the instructions, 'How to move Thunderbird data to another computer' and all seemed to work well copying from old computer (Win10) until I came to save to a USB drive to Paste into the new computer (Win11). I then got an error message indicating: Inbox too large -9.02GB nstmp too large - 4.5GB Sent too large - 7.3GB

I am not sure whether all my accounts were being moved or just the most-used one which is probably the source of the error message.

Is there a way to copy the files mentioned seperately and the paste them into the new installation after deleting the content before going through the procedure again? It does look as though the process failed as following the paste, there are no accounts in the Win11 computer, just the basic install 'awaiting setup'. You may have another solution - hope so - and thanks in advance.

Asked by john823 3 months ago

Last reply by david 3 months ago

  • Archived

Can't open due to update.

I'm getting a message to create a new profile before I can open my Thunderbird. I'm not quite sure how to do that. I went to the folder where default profiles are suppo… (read more)

I'm getting a message to create a new profile before I can open my Thunderbird. I'm not quite sure how to do that. I went to the folder where default profiles are supposed to be stored but don't see one. I have several thousand emails saved in several different folders, and also have about a thousand email addresses. I'm concerned that I might lose those if I click to create a new profile. Can someone advise on this? Thank you

Asked by morrie2 6 months ago

Last reply by david 6 months ago

  • Archived

cannot move thunderbird data to new computer

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location i… (read more)

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location is not available I added a photo of the error message

Asked by frontdesk15 8 months ago

Last reply by david 8 months ago

Tbird alternative

Is there an alternative client I can import my Tbird data to? I have had zero luck fixing constant crashing of Tbird and it is not providing any crash reports. It just s… (read more)

Is there an alternative client I can import my Tbird data to?

I have had zero luck fixing constant crashing of Tbird and it is not providing any crash reports. It just says (Not Responding) and I can close but no restart without using task manager to kill the background process.

I cannot work like that so need something else.

Asked by pck24 5 months ago

Last reply by david 5 months ago

  • Archived

will this featuer eventually also come to europe?

hello, is just wanted to know if the new feature "Users in the United States and Canada can view local weather directly on the new tab page. Additionally, they have the … (read more)

hello,

is just wanted to know if the new feature "Users in the United States and Canada can view local weather directly on the new tab page. Additionally, they have the option to select a specific location to see current weather conditions.", which was released with the version 130.0 also comes to europe someday?

Asked by max.matter01 8 months ago

Last reply by cor-el 8 months ago