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New Profiles Update Creating Massive Conflict with Controls on WIndows 11

I just got the profiles update and I'm having a lot of issues with firefox, but I'm not sure what I did wrong. When I change windows both too and from firefox, the menu p… (read more)

I just got the profiles update and I'm having a lot of issues with firefox, but I'm not sure what I did wrong. When I change windows both too and from firefox, the menu pops up. As I continue to use it, my controls slowly begin to change. My scroll wheel changed from moving up and down the page to the same command that happens when you go backwards or forwards using the buttons in the top left. I lose the ability to use the windows key on my keyboard. Eventually, I lose the ability to type entirely sometimes, so all the keys from the keyboard just stop working, even though it's plugged in and recognized. Also, if I have firefox open for too long in the background, I'm unable to tab out of whatever window I'm presently in, even if firefox is just running in the background.

I've isolated the problem to just firefox by using other browsers like edge and chrome. While having both of these programs on in the background or during regular use I saw no issues with my pc.

I've tried the main trouble shooting steps provided by firefox, but none have helped. I also thought maybe some of the extensions were causing problems so I stopped using all the ones not from firefox directly, but this also didn't help. I still have the container extensions on.

I think I'm on the latest necessary windows 11 update, but maybe need to go to 25h2? I'm just guessing at this point.

What am I doing wrong with the new update and how do I use the profiles properly so I don't have these issues?

Asked by neiltrin 1 day ago

e-banking site no longer works

An e-banking site that worked in Firefox for years no longer works in 145.0 under Ubuntu Studio 24.04.1 This is the help page for the error I am receiving: https://suppo… (read more)

An e-banking site that worked in Firefox for years no longer works in 145.0 under Ubuntu Studio 24.04.1 This is the help page for the error I am receiving: https://support.mozilla.org/1/firefox/145.0/WINNT/en-US/connection-not-secure However, the error message I received (see attached image) is not listed there. Since the e-banking site hasn't changed in ages, I suspect instead something in one of the recent Firefox updates. The site works fine in Safari under Sequoia 15.5 on a MacBook Air, and I can login in Firefox, so I doubt that there is a problem with the site's security certificate. Since both the MacBook Air and the Ubuntu PC are on the same LAN, I also doubt any network obstruction. I haven't found a wax to get any more detailed error information and would be grateful for tips on how to do so. Meanwhile, I would like to at least change from the standart Firefox release to the ESR veersion, but find no information on how to do so. I have currently set up Firefox to be pulled from the instructions in https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended under "For Debian Trixie and Newer" How can I switch from my current Firefox under Ubuntu to an ESR release?

Asked by rsbrux 18 hours ago

Videos won't play

Hello. For about a month or 2 videos on my mobile browser won't play with sound and sometimes they play without sound. The same situation I have with Brave browser. I tri… (read more)

Hello. For about a month or 2 videos on my mobile browser won't play with sound and sometimes they play without sound. The same situation I have with Brave browser. I tried Vanadium and IronFox and it works fine there. I really don't know what's wrong and how to fix it.

Asked by raven 1 day ago

Last reply by raven 1 day ago

Trying to sync to my new windows computer. Keep getting msg PW is wrong

The PW I am using to attempt to sync firefox to my new windows computer is in the active firefox that I currently use. I have checked it in my desktop version and also o… (read more)

The PW I am using to attempt to sync firefox to my new windows computer is in the active firefox that I currently use. I have checked it in my desktop version and also on my ipad and the PW in both are the same yet when i try to sync the new computer and put the PW in that is in both my desktop and iPad; I get msg it is wrong PW. So then I tried to get a new recovery code (can't find old one) it asks me for the PW and again; get msg it's wrong. How can it be wrong if it's the one in my current firefox that I am typing this on right now? Doesn't make any sense to me! How can the current PW in the active firefox account be incorrect when I try to sync my new computer? (I have double/tripled/quadrupled and even copied the current PW from the PW list in firefox!)

thx

Asked by sudiki1 1 day ago

edited PDF save location

When a PDF has been edited and needs to be saved again, the save dialog does not show the location of the current PDF, but rather the location where the last PDF was save… (read more)

When a PDF has been edited and needs to be saved again, the save dialog does not show the location of the current PDF, but rather the location where the last PDF was saved. I couldn't find a way to change this!

Asked by kb 1 day ago

Firefox LAUNCH on Desktop - NOT HAPPY

WHY is Firefox.exe file FORCED onto my desktop??? I do NOT want it there and if I move it, Firefox will not work. It's bad enough to be inundated with spyware AI being … (read more)

WHY is Firefox.exe file FORCED onto my desktop???

I do NOT want it there and if I move it, Firefox will not work.

It's bad enough to be inundated with spyware AI being forced upon us everywhere but for Mozilla to decide to FORCE FIREFOX ONTO MY DESKTOP WITHOUT MY PERMISSION is insulting and an invasion of my laptop.

I do NOT NEED MOZILLA to make decisions about my "ease of use."

I AM NOT HAPPY. I feel that I CANNOT TRUST FIREFOX AND MOZILLA like I used to be able to.

Please remove this aggression and restore the ability to CHOOSE WHERE AND HOW I LAUNCH FIREFOX.

Thank you.

Asked by glamourdomme 18 hours ago

  • Solved

It is hard to function without multiple tabs. I have to open multiple windows instead. The window goes to individual sites rather than opening a new tab. I have used firefox for YEARS. Must I change browers to have this function?

I lost the ability to browse using multiple tabs. I have to open multiple windows because the browser automatically goes directly to the site rather than a new tab. I've … (read more)

I lost the ability to browse using multiple tabs. I have to open multiple windows because the browser automatically goes directly to the site rather than a new tab. I've used firefox for YEARS. Must I change browsers to have this feature?

Asked by Freedom1 1 day ago

Answered by jonzn4SUSE 1 day ago

Auto log in with saved passwords not doing it

Can someone please help.. My passwords are saving. They auto fill...But before this latest version I had a few sites that I could ciIck on the bookmark and it would just … (read more)

Can someone please help.. My passwords are saving. They auto fill...But before this latest version I had a few sites that I could ciIck on the bookmark and it would just open without having too log in.. I do have clear and delete cookies and history, but in previous versions these were in the exempt list so everything was saved. Would like that to still be in place both in private Firefox and normal.. This version has wiped out a lot of settings I assume I dont want to have to log in and go through check ups..Passwords and user details are there but not auto log in think there exception rule in previous version not sure where that is now

Asked by janeno56 1 day ago

Using external Password Manager but Firefox still asks to save passwords

I am running Firefox 145.0 on a Windows 10 desktop PC. Even though I am using an external Password Manager (DualSafe Password Manager), Firefox keeps asking to save passw… (read more)

I am running Firefox 145.0 on a Windows 10 desktop PC. Even though I am using an external Password Manager (DualSafe Password Manager), Firefox keeps asking to save passwords. When I look at the privacy & Security section in Settings, Ask to save passowrds is ticked and also greyed out. To access the setting, I have to disable DualSafe. The setting becomes accessible and unticked. I then re-enable DualSafe. If I then close Firefox, the setting is re-ticked and greyed out when I start Firefox again. Can anyone suggest how I can fix this?

Asked by chrisfleming102021 1 day ago

UPdating firefox looses all my history, bookmarks, extensions, etc. I can't get them back! Help!!!!

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not … (read more)

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not available. When I ask to update from a prior browser, the drop down selection does not give me my prior version of Firefox. Help!

Asked by chuck39 2 days ago

Last reply by erulux 2 days ago

VoiceControl on MacOS doesn't work with Firefox

I am having problems navigating using Voice Control which I believe was previously called Voice Over, which allows me to control and type with my voice. It works on Safar… (read more)

I am having problems navigating using Voice Control which I believe was previously called Voice Over, which allows me to control and type with my voice. It works on Safari however on the Firefox desktop app it is completely broken and I cannot give any commands and typing text doesn't work on some website such as ChatGPT.

I found an old article explaining the support has been added however I don't understand why I can't use Voice Over at all on my Mac.

Any help or advice would be greatly appreciated.

Asked by vainalaaryan 1 day ago

passwords

I had some sites on exceptions so they automatically signed in They are auto filling, but i have too hit sign in then go through security checks I have 2 sites eg my dail… (read more)

I had some sites on exceptions so they automatically signed in They are auto filling, but i have too hit sign in then go through security checks I have 2 sites eg my daily online newspaper. for one.. I have too hit user names and password sign in It used too do it automatically as i had them in exceptions .. All other sites i have clear history. I just want too be able too hit my bookmark and it goes into the paper.. Not have too hit sign in Maybe exceptions have gone, cannot seem too find them Any help would be appreciated. Am running my original profile its windows 10 upgraded too win ll Latest Firefox. Any help appreciated not that tech savvy

Asked by janeno56 2 days ago

Unable to remove profile created with the new profile manager

I already had two separate "old style" profiles, for personal and work browsing. I just created a new profile (from my "old" personal profile) using the new Profile Manag… (read more)

I already had two separate "old style" profiles, for personal and work browsing. I just created a new profile (from my "old" personal profile) using the new Profile Manager. I managed to import data from my "old" work profile to the new one. In this process, I ended up creating two new work profiles (with different names). Now, I simply cannot delete one of them. Clicking on the delete icon on the profile manager opens the new profile, and I understood I should see a confirmation dialog corresponding to the "about:deleteprofile" URL, but nothing is shown on this case. Also, this new browser instance doesn't show any profile management menu items.

I tried manually removing the profile directory on ~/.mozilla/firefox hoping Firefox would understand it is gone and would automatically get rid of it, but instead it automatically creates a new empty profile on the same directory, and also unmanageable and undeletable.

So, if someone could please tell me how I can get rid of this new bogus profile, I'd be very thankful.

BTW this whole "new" profiles is a cool idea, but IMHO it was launched in a premature state. They are prettier, indeed, but besides the above annoying bug, there are no CLI args to switch directly to a "new" profile or open the new profile manager. This makes it impossible to use apps like Junction which allows you to choose a browser when you try to open a link (which worked just fine with the "old" profiles)

Asked by André Costa 1 day ago

I'm on version 145.0. I have searched everywhere on net on all soluitions to just close a stupid tab: nothing works.

I see no x on tabs to close; I see no "close tab" option in the menu when I right-click on a tab; I see no close tab option in main menu. 1. How do I get the close tab… (read more)

I see no x on tabs to close; I see no "close tab" option in the menu when I right-click on a tab; I see no close tab option in main menu.

1. How do I get the close tab button to show on a tab?

2. How do I close all tabs?

3. Where do I find a close tab command on menu?

4. How can I get to automatically close all tabs on closing?

5. Are there other ways of closing a tab?

Thanks.

Asked by g.e.r 19 hours ago

When I click the star to bookmark a page, it does not bring up categorizing options, and all of my tags are gone now in Manage Bookmarks

I tried restore under managing bookmarks, but it only give me about a week or two's dates as choices. I went back and it is still gone. I looked for an Old Firefox Data f… (read more)

I tried restore under managing bookmarks, but it only give me about a week or two's dates as choices. I went back and it is still gone. I looked for an Old Firefox Data file on my desktop (or anywhere on my computer) and did not find that either. If I can't choose to add something to a category or to the tool bar, the bookmark function is not really helpful to me.

Asked by lswetala 2 days ago

Can't sign in to Cabelas website.

when I sign in with firefox site comes up with big OOPS on screen says refresh. Refresh but won't go away. Called Cabelas said the website was working properly. Could f… (read more)

when I sign in with firefox site comes up with big OOPS on screen says refresh. Refresh but won't go away.

Called Cabelas said the website was working properly. Could firefox be blocking the website

Asked by cooperhoward1951 1 day ago

Last reply by Denys 1 day ago

security sandbox is disabled warning

Hi, after the last update I got this message that resides above my browser window: The security sandbox is disabled. Your configuration is unsupported and less secure … (read more)

Hi, after the last update I got this message that resides above my browser window:

The security sandbox is disabled. Your configuration is unsupported and less secure


I'm on Windows 11.

Asked by wowfreedom 1 day ago

FF 145 - display of background colors + highlighting in emails containing css/html drastically different from previous versions

The update to v145 completely changed how background color and highlighting of HTML emails are displayed. It was nicer before. Can someone please share which setting in a… (read more)

The update to v145 completely changed how background color and highlighting of HTML emails are displayed. It was nicer before. Can someone please share which setting in about:config to change to return to HTML display in previous versions?

Thanks!

Asked by chbau 1 day ago

loss of connection

Hello Since last update (145), I'm experiencing an issue where Firefox becomes unable to access the internet following a temporary loss of connection during the normal us… (read more)

Hello Since last update (145), I'm experiencing an issue where Firefox becomes unable to access the internet following a temporary loss of connection during the normal use, until I completely quit and reopen the browser.

I'd appreciate any advice on how to resolve this.

Thanks

Asked by itacbt 2 days ago

How to retrieve my cookie exceptions list that Firefox deleted with its update?

I use the default setting that all cookies be deleted when I shut down Firefox, and then hand-input dozens of exceptions. The Firefox update on November 11, 2025 -- and I… (read more)

I use the default setting that all cookies be deleted when I shut down Firefox, and then hand-input dozens of exceptions. The Firefox update on November 11, 2025 -- and I didn't even click on install, I only downloaded it, then hesitated, being afraid that it costs me again hours to re-create what the update destroys, but Firefox went from download to automatic installation -- meant that Firefox wiped all cookie exceptions (list of cookies that are not deleted when I shut down Firefox). These exceptions are hours of work, and, additionally, every bank etc. now requires me to sign in and go through many-factor authentication anew. -- How do I restore the long list of cookie exceptions that the Firefox update just deleted?

+ The same update wiped all bookmark icons. My three dozen bookmarks in the bookmark toolbar now come with the 'globe' symbol rather than the bookmark-specific symbol, so I can't tell which bookmark is which. How do I restore the bookmark symbols that the Firefox update just destroyed?

Asked by carstenholz 3 days ago