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Page not loading correctly

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website confi… (read more)

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configuration page so I have to use Safari for that, but today it happened with my bank website. Please see the car website screen shots attached. Thanks Joseph

Asked by *JPS* 1 month ago

Last reply by *JPS* 1 month ago

Intrusive activity from Google

Google appears to be taking over control of my firefox page. When I open Firefox, Google search and other functions appear on screen and take over. Also, most of my sav… (read more)

Google appears to be taking over control of my firefox page. When I open Firefox, Google search and other functions appear on screen and take over. Also, most of my saved bookmarks have disappeared .This probably happened when I got tech help to deal with problems accessing my MS and Google accounts. I have always used the Google search engine but it only when I clicked on the search bar. Now it seems to have taken over and I seem only to be ableto access sites using Google Can I restore lost bookmarks so I can go direct to internet sites?

Asked by Weymouth Hatter 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Enable touchscreen

Hi, new Firefox Win 11 user, new laptop, how do I enable main touchscreen gestures, swipe, pinch etc. All other apps, browsers work, so HW / drivers work. Can't find how… (read more)

Hi, new Firefox Win 11 user, new laptop, how do I enable main touchscreen gestures, swipe, pinch etc. All other apps, browsers work, so HW / drivers work. Can't find how on user forums, or in settings.

Asked by cawagner23 1 month ago

Firefox 144.0.2

I have purchased a new computer and I want ot transfer al my bookmarks, login details etc onto the new one. I have followed the instructions given on your help pages, to… (read more)

I have purchased a new computer and I want ot transfer al my bookmarks, login details etc onto the new one. I have followed the instructions given on your help pages, to no effect. My old computer ruins Firefox under Win 10. The new computer runs the same version under Win 11. I have copied the contents of Profiles from the old to the new, but Firefox says the profile is missing. When I copy and add the folders in Profiles to the Win 11 computer, there is no difference. The names of the folders in Profiles are different on each computer, so I think that it is looking for a particular file/folder name, but I don't know which one. Can anyone help me?

Asked by kennethcooper 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox update

I have used firefox for many years on Pc s and Imac recently I had an upgrade and now firefox opens half screen and I have make it full screen every time. I tried to fin… (read more)

I have used firefox for many years on Pc s and Imac recently I had an upgrade and now firefox opens half screen and I have make it full screen every time. I tried to find a simply way but failed and pressed dismiss button and now I can't reinstall. I had google password on very secure generated one and most of my passwords have vanished in Motzilla leaving three passwords. What is going on? I am 86 this month and have spent nearly two days wasted. Clearly the web is full of problems, we need simply put my screen or passwords back.

Asked by 897zhz78m9 1 month ago

Firefox not saving page to Bookmark Folder

Just now will not save a page to bookmark folder, even in trouble shoot mode. Know how to save. See pages in recently closed pages, but do not know what is the cause. Sho… (read more)

Just now will not save a page to bookmark folder, even in trouble shoot mode. Know how to save. See pages in recently closed pages, but do not know what is the cause. Should I refresh, tried close and reboot system. Let me know some steps to analyze the cause and remove it. Thanks, but don't under stand the method to ge Troubleshooting Information.

Asked by JJEULER 1 month ago

Inability to access "saved" bookmarks and bookmarks saved to Bookmarks Toolbar

Hello. Firstly I have NO troubles accessing the internet via Firefox (my Default browser). My problem is that none of my "saved" websites (including those appearing on t… (read more)

Hello. Firstly I have NO troubles accessing the internet via Firefox (my Default browser). My problem is that none of my "saved" websites (including those appearing on the Bookmarks Toolbar) will open on the internet when I click on them. If I type the internet address into the address bar, the site opens as normal. I do not have this problem if I use Chrome. The problem only commenced today following an update by Norton via Norton 360. I have attempted all the suggestions that Norton have supplied other than re-installing Firefox - and none of their suggestions have solved my predicament. Any assistance would be gratefully appreciated to fix this most annoying problem. Thank you, Ron.

Asked by Ron Pentecost 1 month ago

144.0.2 firefox version issue with bookmarks keep dissapearing & i have to use firefox fix from uninstall option

144.0.2 firefox version has an issue with bookmarks keep, they keep dissapearing & i have to use firefox fix from uninstall option to restore. unable to use email lin… (read more)

144.0.2 firefox version has an issue with bookmarks keep, they keep dissapearing & i have to use firefox fix from uninstall option to restore. unable to use email links as it requests that i close firefox window before it can open links, when i do this all bookmarks are gone & i then have to start again. I'm running win11 25h2 with all updates done both chrome & edge are not causing issues

Asked by James 1 month ago

SERVER ERRORS

Ive been receiving server failure reports from several links at numerous websites including zillow and carvana. Links that I try to open from Mozilla Thunderbird, receive… (read more)

Ive been receiving server failure reports from several links at numerous websites including zillow and carvana. Links that I try to open from Mozilla Thunderbird, receive the error or show only a blank page. Is there an issue with Firebird or Thunderbird at this time?

Asked by mayng1 1 month ago

Bookmarks

Went to bed last night & firefox was fine. Opened it this morning & I don't see my bookmarks. The folders on the toolbar from Africa to Healthcare all say empty.… (read more)

Went to bed last night & firefox was fine.

Opened it this morning & I don't see my bookmarks. The folders on the toolbar from Africa to Healthcare all say empty. Lottery thru web cameras have links in them that I can see. I I open another tab & go to google, then save that bookmark in the google folder it won't let me yet edit bookmark shows.

If I click edit bookmark it tells me that it's in the google folder already yet when I click on the folder, it says empty..

Ran a virus scan. It was clean. I tried restoring bookmarks from a previous day. Firefox was unable to do it.

What is going on? If the bookmarks are there, why can't I see them?

I've used this browser for years without a problem. Now all the sudden it's one problem after another. I'm ready to jump ship to a different browser.

I'm on version 144.0.2 (64-bit) using Windows 11 Pro.

Asked by Raffie 1 month ago

Cannot login to ml.com

Used to be able to login into ml.com, now get "We're sorry, but we can't complete your request at this time. Please try again later." Tried clearing cache/cookies etc. T… (read more)

Used to be able to login into ml.com, now get "We're sorry, but we can't complete your request at this time. Please try again later." Tried clearing cache/cookies etc. Tried multiple days/weeks. I can login on Chrome. Merrill Lynch says it's a Firefox issue and seems uninterested in doing anything, like contacting Mozilla about the problem. So here I am.

Asked by kevingarcia99 1 month ago

how to remove this shadow i think it is the tab bar shadow

hi i was wondering if there is a way to remove this shadow cuz i have the adaptive tab bar extension and i think it will look way more better without this shadow enabled … (read more)

hi i was wondering if there is a way to remove this shadow cuz i have the adaptive tab bar extension and i think it will look way more better without this shadow enabled

Asked by omar ali 1 month ago

How Do I remove the FIREFOX logo on my home screen

How can I get rid of that logo? I tried the "flip flag to false" and it didnt work.. I have downloaded BRAVE and will use if for now.. When someone can explain how to … (read more)

How can I get rid of that logo? I tried the "flip flag to false" and it didnt work.. I have downloaded BRAVE and will use if for now.. When someone can explain how to remove it, I will use Firefox again.. I don't like it... I like a clean home page, and would think I can have the option of removing it.

Asked by mssofball 1 month ago

Last reply by Agent virtuel 1 month ago

slow performance and page hangs with AWS web console

Hi, I am on a Mac OS 15.6.1 -- 24GB of RAM. I have noticed multiple page hangs -- request to stop with AWS web console. To the point, that I have gone back to Chrome w… (read more)

Hi,

I am on a Mac OS 15.6.1 -- 24GB of RAM. I have noticed multiple page hangs -- request to stop with AWS web console. To the point, that I have gone back to Chrome where I do NOT have these hangs. So, I suspect something has changed, but it makes the FF browser unusable. Something you should look at at. Happy to help if I can, but my time is limited.

Best, Harold

Asked by Harold Byun 1 month ago

Printer problems

I have a Canon TR8620 printer and a desktop PC. Yesterday I tried printing off a couple of text selections from two different sites. Both times the printer malfunctione… (read more)

I have a Canon TR8620 printer and a desktop PC. Yesterday I tried printing off a couple of text selections from two different sites. Both times the printer malfunctioned, printed the selection only partially and kept repeating this until I turned the printer off.

I contacted Canon support, and we went through a series of troubleshooting exercises, and he determined there was no problem with the printer itself. He suggested I tried printing from another browser.

I switched to MS Edge and successfully printed off two different items without a hitch. He and I both agreed that it appears to be a Firefox problem.

I recently updated Firefox to 144.0.2 (64-bit) and am suspicious the problem may lie there. I am running Windows 11 Pro.

I don't necessarily have a question, I just thought you might want to be made aware of this problem.

Asked by MrKite 1 month ago

I simply want to create a new password that works for Mozilla Foxfire, I'm having a great deal of difficulty doing this, I have been using Mozilla Foxfire for the past 20 years. rs

Tell me how to reset a new password, I simply forgot my old one. I have been using Mozilla Foxfire for many, many years and now it's a problem because a password prompt k… (read more)

Tell me how to reset a new password, I simply forgot my old one. I have been using Mozilla Foxfire for many, many years and now it's a problem because a password prompt keeps on reusing my password that is incorrect.

Asked by John 1 month ago