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  • Archived

about my data, history and login detais

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is … (read more)

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is it happened and resolve this thing. the data saved in browser is important for me, help me to recover it

Asked by Ravi kalia 6 months ago

Last reply by Paul 6 months ago

  • Archived

browser tab frequent crashes

bp-9332d102-b69b-4e95-bdca-6398e0250718 bp-7a10d4a4-14ac-4856-b512-892750250718 Hello Just reinstalled windows, new browser, frequent crashes while downloading big files… (read more)

bp-9332d102-b69b-4e95-bdca-6398e0250718 bp-7a10d4a4-14ac-4856-b512-892750250718

Hello Just reinstalled windows, new browser, frequent crashes while downloading big files from googledisc What should i check?

Asked by notmuru 6 months ago

Last reply by notmuru 6 months ago

  • Archived

Login not working right

Sez Firefox private networking is no longer available. I never used that and don't now. I have Mozilla VPN. I can see my profile, why does this saved site https://acco… (read more)

Asked by d s 6 months ago

Last reply by Paul 6 months ago

  • Archived

Homepage settings

This is more a suggestion than a question, on the homepage for browser it would be nice to have the option for a calendar. Not necessarily attached to windows calendars. … (read more)

This is more a suggestion than a question, on the homepage for browser it would be nice to have the option for a calendar. Not necessarily attached to windows calendars. Thank you.

Asked by Julie Jevnikar 6 months ago

Last reply by Denys 6 months ago

  • Archived

After update to 140.0.2, clicking on Firefox icon in the dock does nothing. What changed?

After update to 140.0.2, clicking on Firefox icon in the dock does nothing. The title bar says Firefox is active, but nothing shows on my screen. What changed? Did you re… (read more)

After update to 140.0.2, clicking on Firefox icon in the dock does nothing. The title bar says Firefox is active, but nothing shows on my screen. What changed? Did you reset something in my preferences?

Asked by carhu 6 months ago

Last reply by carhu 6 months ago

  • Archived

Take my existing Firefox browser to a new OS

I'm an older pensioner, I've no wish to learn more tech stuff which is unconnected with my question. For years I've been concerned at the invasive nature of Microsoft pro… (read more)

I'm an older pensioner, I've no wish to learn more tech stuff which is unconnected with my question. For years I've been concerned at the invasive nature of Microsoft products and so want to get rid of Win10/11 and install another OS. (I have hundreds of documents in Wordpad (.rtf) and MS are just cancelling it!) It'll probably be Linux based. So, simply I want to take my existing Firefox browser with passwords etc., to my new OS. I asked this question in Firefox and it seems Mozilla can't get over the fact that I don't want change my iOS browser to a synched up Firefox. I don't want my phone connected to my pc. Perhaps that is difficult for today's tech whizz-kids to understand but I can't help that. I'm not really technical but have had Firefox for nearly 30 years, so can anyone tell me if it's possible to copy my Firefox into a folder somewhere perhaps, and reconstitute it to work with my new OS? It certainly used to be possible. Thanks.

Asked by gff.hnry50 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Don" have password any nore?

Sorry! 0 results found for ‘I do not recall my password for updating, what do I do.? For past 30+ years have been US Navy, no access to persona computer like I am now rea… (read more)

Sorry! 0 results found for ‘I do not recall my password for updating, what do I do.? For past 30+ years have been US Navy, no access to persona computer like I am now ready to update any of my home computer, forgot password for’ for ‘Firefox’

Asked by GARY 6 months ago

Last reply by Paul 6 months ago

  • Archived

Google Meet repeatedly drops calls with "you have lost your internet connection" error

Google Meet repeatedly drops and rejoins calls with "you have lost your internet connection" error. It's been happening consistently over the past few weeks. I have zero … (read more)

Google Meet repeatedly drops and rejoins calls with "you have lost your internet connection" error. It's been happening consistently over the past few weeks. I have zero issues if I join the same calls with Google Chrome. I've tried updating to latest, restarting Firefox, restarting my machine, but it still happens.

Asked by Cory Kaufman-Schofield 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

https://www.xfinity.com/stream/listings/favorites no longer works - firefox 140.0.4

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix fire… (read more)

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix firefox browser so I don't have to go to chrome or edge. thanks!

Asked by Craig Burgi 6 months ago

Last reply by Craig Burgi 6 months ago

  • Archived

Firefox tabs crashing left right center.

There going down like flies chief I have no idea how long they'll last or what the root cause is but I have report numbers listed below: bp-6a2f6577-50b4-4503-aa6f-edc0c0… (read more)

There going down like flies chief I have no idea how long they'll last or what the root cause is but I have report numbers listed below: bp-6a2f6577-50b4-4503-aa6f-edc0c0250714 7/14/2025, 5:44 AM bp-cca0da19-acc6-4699-b2fd-f78070250714 7/14/2025, 5:44 AM bp-3afd947d-1ab0-4e44-9fee-f4cbb0250714 7/14/2025, 1:05 AM bp-9399b8e9-a389-41bb-9231-a95d50250714 7/14/2025, 3:54 PM bp-8e2c1005-1c7b-49ea-8a50-dbb780250714 7/14/2025, 3:55 PM bp-d270fbee-4e08-4c3b-a6ce-870400250714 7/14/2025, 3:55 PM bp-1cd7a43d-c702-4a15-bb9f-396ef0250714 7/14/2025, 3:56 PM bp-e6cd9efa-9998-4408-872a-713c60250714 7/14/2025, 3:56 PM bp-23709997-e2af-4463-b1ce-b7a4f0250714 7/14/2025, 3:56 PM bp-d46d3db6-876e-4794-a500-f1a590250714 7/14/2025, 3:56 PM bp-723ea32e-8da6-46c0-bbc2-ea5190250714 7/14/2025, 3:56 PM bp-a8860709-a511-44de-9f6a-318560250714 7/14/2025, 3:56 PM bp-fa8c5f4b-5b15-46d1-8df6-ae76f0250714 7/14/2025, 3:56 PM bp-bc81e502-f570-4e59-86b3-e2d720250714 7/14/2025, 3:56 PM bp-ddfeae99-8833-4297-9d0c-010d20250714 7/14/2025, 3:56 PM

Asked by gpauxe 6 months ago

Last reply by gpauxe 6 months ago

  • Archived

Cannot submit feedback

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-… (read more)

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-on is fine and works well. Somehow a version, 1.5, got installed and I cannot keep it removed. Whenever I refresh FF, it shows back up. I cannot find any reference to this version on GitHub or on the extensions page. I have uninstalled FF and refreshed it. Nothing works. It keeps coming back. I also looked in the side-install directory, but there were no extensions there. If I remove the extension under the Add-ons Manager, it removes it and I can install it and it installs the correct version and it works until FF restarts and then the 1.5 version shows back up.

Asked by gwolbr 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Lost Tabs due to opening a new window

Hi Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this o… (read more)

Hi

Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this one tab, so i have lost all my previously opened tabs. Is there a way to get those back?

Thank you very much. Dimitris

Asked by Dimitris X 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago