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  • Archived

boot up after 'sleep' mode

my new monitor offers a screen where I can shut down, sleep, or restart.......I usually chose sleep, because I think it allows me quicker access to my browzer home page w… (read more)

my new monitor offers a screen where I can shut down, sleep, or restart.......I usually chose sleep, because I think it allows me quicker access to my browzer home page when moving the mouse for reboot. However, about six or more times now, the sleep mode will stop, a "don't interrupt" message in ghost script in the upper left hand corner of the screen comes on, the an HP logo with a dizzing circular moving gif suggest the computer is starting........no so. I have waited 30 minutes or more, started and stopped with the power button, hit every key on the board and swear prolifically now and then with NO results.

Using a fairly new HP computer, win 11, and version 134.0.2 of FireFox......AND, I'm a good guy. I think so, anyway. What am I doing wrong. It seems that each time this happens, if and when the computer will restart, that FireFox has an update in the wings and needs to have that installed before I move on to use the pc. Is there a connection?

Sid Hausding paid subscriber and fan of FireFox since your beginning

Asked by avidsid 10 months ago

Last reply by markwarner22 10 months ago

  • Archived

Website pages will not load.

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that… (read more)

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that didn't help. In the verification lock icon in front of the address it says the connection is secure. But below it states the Connection verified by a certificate issuer that is not recognized by Mozilla. Prior to 1/22/25, I had no issues opening this or other websites. It doesn't matter if I have my VPN turned off or not, the website does not open. Was the Mozilla update of 1/22 the cause? If so, how do I rectify the issue I currently have? If not, how do I rectify the issue I have?

Asked by nemesis56 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Screen Time site blocker stopped working on Firefox

Hello, I use Screen Time to block sites on my Mac, running Sequoia 15.1.1. For some reason, it recently (within the last 2 weeks or so) stopped blocking sites on Firefox… (read more)

Hello,

I use Screen Time to block sites on my Mac, running Sequoia 15.1.1. For some reason, it recently (within the last 2 weeks or so) stopped blocking sites on Firefox 134.0.2, but not on Safari.

Is this a known issue? Is there a solution?

Thank you for your help.

Asked by richardlanguage 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

gliches on videos and no sound

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt wor… (read more)

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt work.I don't have those problems on vivaldi at least at this moment. I realy hope you can solve those issues. Kind Regads! Gina Monica Ciuca

Asked by Gina Monica Ciuca 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Notbytes with Firefox logo??

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobs… (read more)

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobson

Asked by JohnD 10 months ago

Last reply by James 10 months ago

  • Archived

Home Page

I use a news site for my home page. Like everything else it wants me to sign in with an account. Is there any way I can get my home page to open on the news site already … (read more)

I use a news site for my home page. Like everything else it wants me to sign in with an account. Is there any way I can get my home page to open on the news site already logged in to my account, or do I have to just sign in every time. I hope I'm making myself clear - I don't know if I'm using the right terminology here.

Asked by Katrina McBride 10 months ago

Last reply by SuMo Bot 10 months ago

  • Archived

all my accounts on website log in times out

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, … (read more)

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, tried to sign it it wont let me, 2 tries change password it states im locked out, what is going on

Asked by Dieter Hinkelmann 10 months ago

Last reply by Dieter Hinkelmann 10 months ago

  • Archived

Adblocker entfernen

Hallo. ich habe den Adblocker deaktiert und entfernt. Trotdzem scheint er noch im Hintergrund zu arbeiten. Manche Webseiten fordern mich nach wie vor auf den Adblocker zu… (read more)

Hallo. ich habe den Adblocker deaktiert und entfernt. Trotdzem scheint er noch im Hintergrund zu arbeiten. Manche Webseiten fordern mich nach wie vor auf den Adblocker zu aktivieren. ich kann deswegen bestimmte Seiten nicht nutzen. Vielen Dank im Voraus für ihre Hilfe. Viele Grüße Gerd Christophersen

Asked by g.christoph.z 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

my internet provider's website blocked

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account. I have worked with their techs on two occasions to resolve any po… (read more)

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account.

I have worked with their techs on two occasions to resolve any possible issues on their end. We have determined that the problem is with Firefox/Mozilla's security, as they show no blocks on their end.

We tried with a new account, new passwords, but are still blocked. Please advise. I have enclosed a screen shot of what happens when logging in.

Asked by drvansteiner 10 months ago

Last reply by James 10 months ago

  • Archived

why would firefox cease functioning overnight??

I have been messing with my computer and this morning Firefox had ceased to function, and I will be looking for my extensive bookmark list here or on another drive.. I j… (read more)

I have been messing with my computer and this morning Firefox had ceased to function, and I will be looking for my extensive bookmark list here or on another drive.. I just feel that windows 11 is pernicious!!

Asked by Nancy Jane 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Cant click objects on web pages

On several web pages, when i try to log into the accounts i have on those websites or account creations, when i try to click "Continue" or "Log in" or what ever may be th… (read more)

On several web pages, when i try to log into the accounts i have on those websites or account creations, when i try to click "Continue" or "Log in" or what ever may be the case to actually finish the process, the button will not actuate. I have tried on Microsoft edge and it works with no notable issue.(It just is slow because its Edge. lol) I dont have an adblock going of or anything of the sort that appears to be blocking the operation. Please heeeeeeelp.

Asked by ryangraves1989 10 months ago

Last reply by ryangraves1989 10 months ago