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  • Archived

I recently got on your beta channel somehow for firefox for releases and now have a problem

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do? … (read more)

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do?

Asked by Qbertusofborg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (read more)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Asked by Glass Junkie 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Why Firefox So Heavy On My System??

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming… (read more)

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming laptop! What can I do 2 kill all ths extra, unwarranted activity of your Browser?!? Plz help!?

Asked by Jay L 1 year ago

Last reply by cor-el 1 year ago

  • Archived

video, you tube

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't… (read more)

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't figure it out. Bitchute and Rumble play fine. I reset my desktop by turning it off. Same with closing down my browser. No help there.

Asked by timj 1 year ago

Last reply by Terry 1 year ago

  • Archived

Bookmarks, Log In Passwords and other essential security features Exposed

Hi Support, I have always been struggling with the idea of syncing two devices, that is main and secondary devices, and that when logged out of the secondary device, use… (read more)

Hi Support,

I have always been struggling with the idea of syncing two devices, that is main and secondary devices, and that when logged out of the secondary device, user details such as passwords, booksmarks and other important things are left bare on that browser or secondary device.

It is my believe that, after completing whatever task that led users to sync both devices, the moment the user logs out on the secondary computer, or any of the computers, the passwords, bookmarks, history and other essential details should not display again on such computer or browser anymore but apparently thats not the case with Mozilla Firefox browser.

Kindly look into that and work on it....THE SECURITY AND SAFETY OF THE USER IS LEFT WIDE OPEN!!!

Asked by Waabl_ 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox changes settings almost every sign-on

Almost every time I open Firefox it has changed my screen look, my preferences and my security settings. I'm lucky if my restoring lasts 2 days. For example; this morning… (read more)

Almost every time I open Firefox it has changed my screen look, my preferences and my security settings. I'm lucky if my restoring lasts 2 days. For example; this morning I opened Firefox and all appeared to be OK. This is afternoon and Firefox has come up with a dark screen, changed preferences and altered my security settings. I've raised this subject before and I'm really tired of doing this. I favour Firefox because I like the relative independence of it, whereas MS and others seem to pry on everything one does. I also think MS is deceitful in that I cannot get back my MS Office (that I paid for) after a rebuild.

Asked by Martin 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox asks to make changes to my computer whenever I open it

Hi, Every time I try to open Firefox, a window pops up and asks to let it make changes to my computer. I checked the properties and I am not running Firefox as an admini… (read more)

Hi, Every time I try to open Firefox, a window pops up and asks to let it make changes to my computer. I checked the properties and I am not running Firefox as an administrator, which is what all the help pages said is the problem. I do not want to change the settings in my computer that would make the pop ups asking to make changes go away, as that is a significant security risk. Surely there must be another way to fix this issue? I have used Firefox for years without this problem and it is only just now happening. I love Firefox but this extra step is extremely annoying. Any ideas?

Thanks in advance

Asked by s0306174 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Types wrong characters intermittanly.

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data o… (read more)

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data on some web site, I'll get an incorrect entry for a key stroke. e.g. I enter a 0 and get a 1. But if I enter a 1 I get a 1. So far the error key has always been different.

I've tested things by launching a notepad or Word document and entering the character and in those all works fine. But go back to Firefox and I get the error again. What I have to do is to close and re-launch Firefox and so far this fixes things. It's an intermittent problem which forces me to keep another browser on the machine and ready. Imagine entering a password when all of a sudden you type 'X' and it gives you an 'E'. Really frustrating!

Asked by kevink001 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Console popping up frequently for no reason in recent weeks

In the last three or four weeks, while typing a reply in gmail or making a comment in Youtube, for instance, a console window pops up at the bottom of the screen. Very an… (read more)

In the last three or four weeks, while typing a reply in gmail or making a comment in Youtube, for instance, a console window pops up at the bottom of the screen. Very annoying. Never happened until recently. I can't figure out how to make it stop. I will NEVER need to use the console window.

Asked by davelukasek 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Credit/Debit Errors in Browser

Hi, I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Curso… (read more)

Hi,

I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Cursor). It works ok on some sites but not others. However, if I switch to the Edge browser all transactions work perfectly. This has been happening for some time (Windows 11). I'm thinking this could be a bug but not sure.

Trevor

Asked by trevorcato 1 year ago

Last reply by zeroknight 1 year ago