All Products Support Forum

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks.

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help.

every few minutes while browsing there will be some kind of glitch where the mouse stops interacting with anything on the page, doesnt chage cursor type on mouseover for links, etc. the scroll wheel still functions, thats it. i have to reload the page every time in order to get it working again. its starting to ger really tedious, so i would appreciate some help resolving this issue immensely, thanks!

I participate in a number of surveys. For some reason, I cannot access them anymore when using Firefox/Yahoo. I could in the past. I can still access them if I use Google. What has happened?

when I open a page it transfer to another page that is written:

Dear Firefox user, You are today’s lucky visitor for: July 24, 2022 Please complete this short survey and to say “Thank You” we’ll give you a chance to get an Apple iPhone 11 Pro!"

And I can't open the page that I want, and this sometimes happen and sometimes not, what should I do.

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

My firefox collapsed a couple of times (I don't blame it my browsing contained around 40 tabs XD). However, when I restarted the browser all of my addons went missing also I cannot add any new addons tried the ones recommended by the browser. I also tried to update the browser and all the troubleshooting options I could find. The issue is not detected by any troubleshooting I tried. So please help me restore somehow my addons or at least make me able to install addons at all. Thanks

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.

I am running Windows 11 Build 25151 on a Lenovo X1 Carbon Gen 7. With the last several Builds when selecting an option from a pop-up the FireFox window just stops for up to several minutes, no error message. In other cases cannot select an option necessary continue. In several cases the continue button at the bottom of the popup is not available. I am running FireFox 102.0.1 (64 bit). In most cases, copy address from FF to Microsoft Edge, edge is able to continue.

Not sure if a FireFox or Windows problem.

bold texti had to reinstall windows and had trouble remembering my password and had no idea that resetting the password would refresh or wipe clean all my saved tabs and passwords. This is aster-nine to think you browser gave no warning that this would happen.. I need my links, my tabs, password. No I had no other sync's, don't think I ever set a key. This is straight up stupid. I need to recover my account!!bold text

Hey, I just installed windows + firefox on a new computer recently. The first time I tried to print a pdf from this computer via firefox (as windows does not allow pdf printing by default) and the print preview pops up with the loading symbol and just... never loads. Ever. I tried to switch to the default system dialogue via about:config and print.prefer_system_dialogue and setting it to true, but when I did that firefox just crashed every time I tried to print. I'd appreciate any help, as everything online in regards to this issue doesn't seem to help me at all.

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Attachments in Yahoo mail are from todays FF update, not showing and pages for past few weeks have just been hanging? Windows 10, the reply from Yahoo, switch browser. Been using FF for years and really dont want to learn a new system!

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place.

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

when my downloads are downloading on Firefox they keep crashing despite have a lot of space i'm no nerd switched to Firefox to avoid those creepy ads and cuz i like the name! i don't wanna go back to chrome!

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only.