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  • Archived

Firefox Keeps Wanting to Update

My Firefox is v102, 64-bit, on W10 Enterprise. ESR channel. It keeps telling me I need to update. Under HELP, it fails to download whatever it is trying to update. Even … (read more)

My Firefox is v102, 64-bit, on W10 Enterprise. ESR channel. It keeps telling me I need to update.

Under HELP, it fails to download whatever it is trying to update. Even though I got v102, I tried the online installer (mozilla.org/en-US/firefox/new). Thinking about it now, I did not try an offline installer.

I been searching online and tried this policies.json file (github.com/mozilla/policy-templates/blob/master/README.md#backgroundappupdate) with these entries:

{

 "policies": {
   "AppAutoUpdate": false
 }

} {

 "policies": {
   "BackgroundAppUpdate": false
 }

}

But still not help.

Is there anything else I can try? There seems to be no simple option to click to not check for updates temporarily.

Thank you.

Asked by NotKnowEverything 2 years ago

Last reply by NotKnowEverything 2 years ago

  • Archived

Unknown time left

I have a subscription to a business book summary service. Several of their downloads are sitting as "unknown time left" and won't download. The problem is, in order to st… (read more)

I have a subscription to a business book summary service. Several of their downloads are sitting as "unknown time left" and won't download. The problem is, in order to stop this, apparently I have to lose all my downloads. They each have an X but it does nothing if I click it. How can I stop these downloads but not lose all that is in my downloads folder that I haven't saved or filed yet?

Asked by delpy 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox Browser vs. Mozilla Firefox Browser in Win10

Last year someone asked about 2 Firefox for Android applications; I just had two different copies of Firefox installed on my Win 10 laptop (one in an attempt by Microsoft… (read more)

Last year someone asked about 2 Firefox for Android applications; I just had two different copies of Firefox installed on my Win 10 laptop (one in an attempt by Microsoft to upgrade to Win 11) where all my data was in the old app named 'Mozilla Firefox') while the newly installed app was just 'Firefox' and had none of my data. I did not attempt that new install, it seems Microsoft did ?? They also mentioned wanting to redirect the new Firefox to specific Domain Name Service servers, rather than the traditional server addresses provided by the local network. Anyone know what's going on?

Asked by bob_ferguson1 3 years ago

Last reply by bob_ferguson1 3 years ago

  • Archived

I am having problem signing in to uBlock even though I have used Firefox for years

Can’t find how to sign into uBlock because I keep getting request to download Firefox even though I have used Firefox for years. I can’t find a button to push to complet… (read more)

Can’t find how to sign into uBlock because I keep getting request to download Firefox even though I have used Firefox for years. I can’t find a button to push to complete the sign into uBlock extension

Asked by Martha Merryman 3 years ago

Last reply by James (On Leave) 3 years ago

  • Archived

Firefox keeps downloading strange random .htm files

Hello, Last few days Firefox keeps automatically downloading strange files like mLZrOMIV.htm icFSREgF.htm They are 0 bytes, empty when I open in notepad and if I right… (read more)

Hello, Last few days Firefox keeps automatically downloading strange files like mLZrOMIV.htm icFSREgF.htm

They are 0 bytes, empty when I open in notepad and if I right click in download section and select copy download link I just get about:blank

I checked PC for viruses using Eset Online tool and Windows defender. No problems.

Has anyone run into something like this?

Asked by keeperoftheelderscrolls 3 years ago

Last reply by keeperoftheelderscrolls 3 years ago

  • Archived

Firefox not opening after Windows 10 Security Update

I downloaded a Windows 10 update last night. It was Security Intelligence Update for Microsoft Defender Antivirus - KB2267202 (Version 1.361.793.0). Now, I cannot open Fi… (read more)

I downloaded a Windows 10 update last night. It was Security Intelligence Update for Microsoft Defender Antivirus - KB2267202 (Version 1.361.793.0). Now, I cannot open Firefox. When I click on Firefox for around half a second I see an error box that says "Open Firefox in troubleshooting mode?" and nothing else, with no option to click yes, then the box closes. The same thing happens when I try to run firefox.exe -p to change profiles. I also cannot open Tor Browser, and I am wondering if there is a connection. I have tried uninstalling Firefox using the uninstall tool and reinstalling but I have the same issue. I uninstalled the windows update and opened Firefox. This time, it had the "Open Firefox in troubleshooting mode?" box but I could actually click on the yes option, and Firefox opened. However, when I clicked on the option to get a fresh install and remove the extensions, Firefox closed and I am back to the same place of it not being able to open again.

Asked by alexestein 3 years ago

Last reply by alexestein 3 years ago

  • Archived

downloaded Applications what to do with

I was having problems with my email and was looking more closely at those settings as well as firefox/ deleted cache, cookies , etc. 5 months ago my email was hacked so … (read more)

I was having problems with my email and was looking more closely at those settings as well as firefox/ deleted cache, cookies , etc. 5 months ago my email was hacked so I am being extra cautious....

I just discovered there are many items listed that say to save the application. I do not recall adding these.... How did they get there? I recall whatever was listed I chose that I be asked what to do with it. Here is a screenprint so you can see what the items are. I use Linux. The only change I made after seeing this is to ask me about anything not listed. The answer had been to save. Should I change them all to ask me? Most of the items I do not use and or know what they are. Thanks ! [email-removed]

Asked by libre2012 3 years ago

Last reply by Terry 3 years ago

  • Archived

unable to connect mozzila website nor download update

Hi, I use firefox for quite a long time, and in the last 10 months I have been having a very peculiar issue. I am unable to enter mozzila website on my computer using Fir… (read more)

Hi, I use firefox for quite a long time, and in the last 10 months I have been having a very peculiar issue. I am unable to enter mozzila website on my computer using Firefox browser, nor any other browser. Because of it, I am unable to download update or contact support. To fix the problem, I had to download the Installer at work and save it to a flash USB, then install a newer version on my computer. I am currently contacting your from work. Please help me understand where the source of the problem is coming from and how to fix this block. Best regards, Tim.

Asked by droxer3d 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Why is a recovery key needed & why so DAMN BIG

Look I have memory issues I already have to change my password & now I just got a recovery key as long as my arm. Do you people think any of us have such important st… (read more)

Look I have memory issues I already have to change my password & now I just got a recovery key as long as my arm. Do you people think any of us have such important stuff on our home, student computers we need the tools of a CFO or CEO of a major corp. REALLY I think it is time we realize 2/3 of the tools on a computer be it windows or moz:lla are superfluous. To make me have to remember that many numbers is torture or try to remember where I put the print out is mean. Is cruel and why? So our egos can feel filled with smoke? Anything more than 5 fonts is a waste. How much time do you think gets wasted while people "play" or fart around with all the empty tools on computers? The world wide web is a huge wall surrounding all the companies that take our money. You built it for them Then showed consumers shinny new toy we waste our money our time our lives and we will never be able to get into the wall you built to get back money we spent or time we wasted. A 15 number key, you think someone wants the answers to my midterm? If they need it Let them have it. You technological people, who build this trap, who blow smoke up where it tickles, should be ashamed.

Asked by a_hill11 3 years ago

Last reply by cor-el 3 years ago

  • Archived

No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (read more)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 3 years ago

Last reply by cor-el 3 years ago