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  • Archived

firefox for iOS crashes as soon as i try to type!

firefox for iOS 113.2 iOS 16.5 iPhone 8+ okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i ju… (read more)

firefox for iOS 113.2 iOS 16.5 iPhone 8+

okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i just tapped into the search bar that might be fine? (unclear.) but what i know is that as soon as i try to type in the search bar, the app crashes! how can i fix this?

Asked by violet.clare.kelly 1 year ago

Last reply by Paul 1 year ago

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Hulu & YouTube

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me.… (read more)

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

Asked by justinomarsmith 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Thunderbird

I am running Catalina 10.15.7 on my Mac. I tried deleting many emails at once (200+?) and the program froze. All I get now is the spinning wait cursor every time and I ha… (read more)

I am running Catalina 10.15.7 on my Mac. I tried deleting many emails at once (200+?) and the program froze. All I get now is the spinning wait cursor every time and I have to force close the program.

Asked by ragtr 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

deleted site data

I apparently deleted cookies and site data because I can't login into 2 different sites. I use Win 7 Is there a fix? edit: moved thread from Firefox for iOS (for … (read more)

I apparently deleted cookies and site data because I can't login into 2 different sites. I use Win 7 Is there a fix?



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have desktop Firefox for Windows.

Asked by woodust 2 years ago

Last reply by woodust 2 years ago

  • Archived

Firefox iOS crashes continuously

Hello Since few week I’m not able to use fiorefox on my iOS devices (iOS 16.5). The application is unusable :( it crashes in few seconds even if I don’t try to open … (read more)

Hello Since few week I’m not able to use fiorefox on my iOS devices (iOS 16.5). The application is unusable :( it crashes in few seconds even if I don’t try to open new tabs. I tried to remove the app and reinstall again Firefox but without success at the moment I have the version 114.3. Do you have any suggestions on what I can try? I don’t know if this can help but Firefox focus and DuckDuckGo browser are working fine on my devices (I guess they share a good amount of the Firefox source code)

Thanks a lot Andrea

Asked by Ag87 1 year ago

Last reply by Ag87 1 year ago

  • Archived

Firefox continously crashes

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions i… (read more)

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario

Asked by mloreti 1 year ago

Last reply by Paul 1 year ago

  • Archived

Updated app, all tabs are gone

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know ho… (read more)

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

Asked by kspinellek 1 year ago

Last reply by Paul 1 year ago

  • Archived

Thunderbird

My Thunderbird program froze when I was deleting a couple hundred or more emails at once. Now, every time I open it I get nothing but the spinning wait cursor, and all I … (read more)

My Thunderbird program froze when I was deleting a couple hundred or more emails at once. Now, every time I open it I get nothing but the spinning wait cursor, and all I can do is force quit the app. I am running Catalina 10.15.7 on my Mac. Is there anything I can do to solve this short of uninstalling the app and reinstalling it? I have archived emails that I don't want to lose. Thank you.


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Thunderbird section.

Asked by ragtr 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Trying to browse P&O website. Since last update no longer goes to the correct site

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton … (read more)

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton security and the url being too long, for that and other sites. I uninstalled Firefox and reinstalled it, but still cannot access the correct site. I no longer get the error message, but the site is incorrect. If I use safari it comes up with the correct site.

Asked by eastyrust 1 year ago

Last reply by eastyrust 1 year ago

  • Archived

UNABLE TO EDIT ON ONE WEBPAGE ONLY

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Co… (read more)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Asked by DAWN71753 1 year ago

Last reply by Paul 1 year ago

  • Archived

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 1 year ago

Last reply by Paul 1 year ago

  • Archived

Version 117 crashes on launch

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying. … (read more)

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying.

Asked by mb52521 1 year ago

Last reply by Paul 1 year ago

  • Archived

Long press > New Tab doesn't restore tabs after Firefox crashes

Hello, I've told to report technical issues on this website. I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a l… (read more)

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page

Asked by possimpible 1 year ago

Last reply by Paul 1 year ago

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  • Archived

Firefox won’t open up

Holding down the Alt/option key while launching Firefox did not show me any Trouble Shooting issues as you suggested?


Now What?? Dr. Kreisberg

Asked by Kreifox 1 year ago

Last reply by James 1 year ago

  • Archived

Frequent tab closing crashes

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% o… (read more)

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% of the time.

Asked by jhotter567 1 year ago

Last reply by jhotter567 1 year ago