Showing questions tagged: Show all questions
  • Archived

saved passwords

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor… (read more)

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor which is my primary screen lock, but clicking it does nothing. Sometimes this corrects itself for a while and at random times comes back. I have found other users in the Help section having this problem but have found no solution or setting that causes it.

Asked by PJW 2 years ago

Last reply by Paul 1 year ago

  • Archived

suggested logins

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to wo… (read more)

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to work,i think with some update,it doesn't work anymore.i cleared the cache,i cleared everything except the cookies,it still doesn't work

Asked by spyrskal 2 years ago

Last reply by Paul 1 year ago

  • Archived

"Suggested logins" doesn't work anymore

Hi, since a few days many logon sites were not filled with selected entries from "Suggested logins". Is this a known bug or does anybody else have the same problem? It … (read more)

Hi,

since a few days many logon sites were not filled with selected entries from "Suggested logins". Is this a known bug or does anybody else have the same problem?

It occured on Firefox 111.1.0 (maybe earlier) but also on current nightly 113.0a1 .

Any idea?

Regards

Thomas

Asked by t.mueller71 2 years ago

Last reply by Paul 1 year ago

  • Archived

Account and password fields lose focus on some sites

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to th… (read more)

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to the URL, click the account name field, then the suggested logins (not sure what the exact English header says, since my settings are in Swedish), and it sort of quickly flicker and then the saved accounts and passwords comes up, but by then the field has lost its focus.

Asked by pepeu 2 years ago

Last reply by Paul 1 year ago

  • Archived

Cannot manage addresses

Cannot manage old address like you can with cards, yet many old addresses show up when updating addresses on websites that I use. Would like the ability to "manage" addre… (read more)

Cannot manage old address like you can with cards, yet many old addresses show up when updating addresses on websites that I use. Would like the ability to "manage" addresses similar to managing cards.

Asked by Richard 1 year ago

Last reply by qxyz123 1 year ago

  • Archived

autofil for Android not working

Recently autofill has stoped working, i get suggested login, address, credit card and tap on it, yet it doesn't populate the fields, tried turning on and off sync and st… (read more)

Recently autofill has stoped working, i get suggested login, address, credit card and tap on it, yet it doesn't populate the fields, tried turning on and off sync and still doesn't work

Asked by Stedmister 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox forgets logins since iOS 16.

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347 There were comments made on the Github, but so far, no updates… (read more)

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347

There were comments made on the Github, but so far, no updates. https://github.com/mozilla-mobile/firefox-ios/issues/12740

Asked by Laurens 1 year ago

Last reply by Paul 1 year ago

  • Archived

auto login

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my a… (read more)

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my account sync for a long time a it is just happening recently. how can i fix it. thank you in advance

Asked by amirhossin.s2013 2 years ago

Last reply by Paul 1 year ago

  • Archived

bug in filling login fields

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill user… (read more)

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill username and password, it does not fill fields. In the previous versions I had not such problem.

Asked by 313ava 1 year ago

Last reply by Paul 1 year ago

  • Archived

lock and unlock on my email

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don… (read more)

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don't understand Mozilla configure!!! Phone is [telephone number] Email.. [email address] Please help.

Asked by Elaine Stewart 1 year ago

Last reply by Paul 1 year ago

  • Archived

Report of password saving issue on Firefox mobile browser

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like… (read more)

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like "https://adsl.tci.ir/panel/" that have stored passwords, the password field appears empty after selecting the saved password.

I have tried clearing my cache and disabling any add-ons, but the issue persists. I would greatly appreciate any assistance or guidance you can provide to resolve this issue.

Thank you for your time and attention.

Best regards,

Asked by MoshiR 2 years ago

Last reply by Paul 1 year ago

  • Archived

Autofill on Firefox for Android stopped working since two weeks

Since a couple of weeks my autofill for passwords stored in Firefox mobile stopped working. See in the image for my Android version. The version of my Firefox for Andro… (read more)

Since a couple of weeks my autofill for passwords stored in Firefox mobile stopped working. See in the image for my Android version.

The version of my Firefox for Android app is 110.1.0

I noticed it mostly for this website, but witness it on other websites too: https://inhuur-ns-com.force.com/vms/s/login/?language=en_US

Screen recording: https://photos.app.goo.gl/brvbdXEVVwQBWXDR6

To be clear, I don't use firefox as my password manager for other apps. I just want the passwords stored by firefox for logins to work on websites I visit with firefox.

Regards,

Leon

Asked by Leejjon 2 years ago

Last reply by Paul 1 year ago

  • Archived

Auto fill NEVER WORKS

Fix autofill. I am so tired of it being completely broken on mobile. The ONLY time it works is for CCs when using face biometrics. Literally everything else fails. … (read more)

Fix autofill. I am so tired of it being completely broken on mobile. The ONLY time it works is for CCs when using face biometrics. Literally everything else fails.

Asked by Sarkohma 1 year ago

Last reply by Paul 1 year ago

  • Archived

saved passwords error

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwo… (read more)

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

Asked by qwerty405489 1 year ago

Last reply by qwerty405489 1 year ago

  • Archived

Gmail Contacts not Autofilling

I have just upgraded to 113.0.1 and suddenly my contacts don't autofill when I create a new email in Gmail. Very very annoying and means I need to use Chrome to do email… (read more)

I have just upgraded to 113.0.1 and suddenly my contacts don't autofill when I create a new email in Gmail.

Very very annoying and means I need to use Chrome to do emails.

Any ideas why?

Thanks :-)

Asked by Matt 1 year ago

Last reply by AzZA 1 year ago