All Products Community Forum

I've been waiting patiently for you all to include mac desktop versions and I was so delighted to find you'd finally done it! I'm still very happy because I LOVE thunderbird but for the first time ever, I can't make it work right. I know the problem is on my end but I can't seem to fix it. I am switching over from Airmail to Thunderbird and the transition has been horrible which is why I was leaving Airmail to begin with. So now I've entered all my info and it seems I successfully migrated the accounts. Unfortunately, it appears that the folder problems followed over to Thunderbird. Some of my 'airmail specific folders' are showing up in Thunderbird and it won't let me delete them. Also, the inbox seems mapped funny ... there's the regular trash can but deleted messages don't go to that folder, they go to inbox.trash - but whyyyyy?

This is the message I just sent to airmail: I'm having the worst trouble with the folders and inbox. I reformatted my computer - iMac Desktop (2017) Sonoma 14.1.2 and everything went fine except with airmail. All my folders for my primary account are gone. The whole folder system seems corrupted or something. I'd like to be able to start over fresh but I can't seem to do that no matter how hard I try. I'm currently running the beta version (bc the regular app stopped working a loooong time ago) and it's a disaster. I currently have one icloud (hschulienlcsw@icloud.com with an alias of heatherschulien@icloud.com) account, private domain accounts (heather@heatherschulien.com and junky@heatherschulien.com) and one gmail account that is forwarded to the junky account. My icloud folders seemed to stay intact but not my others. When I tried to migrate to a new app, it brought with it all the folder problems from airmail. It appears the main problem is with the main account: heather@heatherschulien.com.

Also, how do you add 'alias' emails? Also having trouble setting up the calendars... nothing is working like it's supposed to :(

I'm dying, please help me :)

I start FireFox and a selection screen appears asking what previously saved session would I like to start?

Can this be accomplished?

Thank you much! Mark M

I migrated from a working profile when I upgraded from FC37 to FC39. I can see all the email that was in my account at the time I upgraded, but new messages aren't showing up. I have tried both imap.gmail.com and imap.googlemail.com. I saw each in some place or another. I am not being prompted to authenticate which I suspect is the source of the problem.

Bonjour, Impossible de supprimer des messages qui se trouvent dans des dossiers importés. Aucun message d'erreur apparait quand j'appuie sur la touche "Suppr" ou lorsque je fais un clic droit sur le message pour le supprimer Merci d'avance Jean Pierre Poullain

Using new computer and Firefox settings synced from previous computer. Two major issues started when using the new computer: When opening links in new tab (manually by right-click link and chose option to open in new Tab) nothing happens. The URL appears in the tab address line but the web page doesn't load. Pressing enter doesn't fix it. Copying URL and opening new tab, and pasting URL, doesn't load the page either. This can occur when first open Firefox, or can be after some time.

The other issue is Gmail often showing "Not connected." and retrying. The computer is connected to the internet, and can access web pages in other windows in Firefox, or in Chrome. Google apps, such as Keep, also exhibit unable to connect to Google. Have to close Firefox to fix this and can often return shortly after signing into Gmail again.

Have tried disabling extensions and add-ons, resetting preferences and tab settings, clearing temp files and cookies, resetting Firefox, uninstalling Firefox and re-installing. All to no avail.

The previous computer doesn't have these issues.

Hi, I have three different university emails that I was hoping to add to Thunderbird, and I can't login to any of them. Two are Outlook, and one is Gmail. When I try to login with any of them, it says the password is incorrect, but I've verified with at least one of them that the password definitely is correct and I don't see how it could be wrong for the others. I was able to login to my regular Gmail via Thunderbird, but can't login to these ones. A little help, please?

I can't change the language my websites are being displayed in. I changed every setting to english but websites like instagram and youtube are still showing in croatian (because I live in Croatia). I will attach a couple of pictures to prove it.

I have two different wide-gamut displays, both are colour calibrated with profiles correctly installed and assigned in Windows 11. I have set the the about:config colour management settings correctly in Firefox so that it should render with colour management.

One monitor display renders colours correctly, but the other displays the uncorrected wide gamut of the display. If I try a browser test, like Cameratico's, it confirms that the colour management tags are not being respected on the second display, but they are on the first.

Setting the force or native sRGB tags does nothing on the second monitor.

How can I fix this?

I installed Thunderbird 115.6.1 and it will not send or receive email. I uninstalled Thunderbird and scoured the Windows 10 Registry with CCleaner. When reinstalling Tbird 115.6.1 it works until I reboot then it fails again.

I have checked the serer setting for the Incoming and Outgong servers and they are correct.

My PC goes online without a hitch with Firefox, Tor, Vivaldi, and DuckDuckGo browsers. The Internet connection is solid. Note: Firefox was misbehaving in that it would not fully open some sights. In Windows Programs and Features I found and executed a Repair function for Firefox and that solved that problem. This saved me from uninstalling, flushing the Registry, and reinstalling. I thought it may clear the Tbird problem, but it did not.

I am quite technically savvy as I used PC since they were on the market and never ask for help until I've exhausted every possible fox. This problem is one for the history books and eludes me.

Error message is that the server is not responding. eMClient email software works without a problem as does using Web mail through Firefox or another browser. Your help is most appreciated, or a link where i may download a previous version of Thunderbird. Thank you, your help is warmly appreciated.

Wayne English Wayne@WayneAEnglish.com WayneAEnglish.com

Hi. Since changing my ISP and losing the email addresses that came with it I have set up Thunderbird using the recommended settings for an AOL account and an Outlook account. This latter will not send messsages: I get messages to the effect that it can't contact the outgoing server office356.com which, of course is, the recommended setting. I realise there is an answer to this on the forum but I don't really understand it and anway things don't seem to happen as it says they should. I did, however, gather that the problem might lie with the authentication method so I switched it to "no authentication" and was able to send a mail yesterday but today the problem has returned. I would be glad of any help that can be offered, in simple terms please! Regards.

I'm getting a message to create a new profile before I can open my Thunderbird. I'm not quite sure how to do that. I went to the folder where default profiles are supposed to be stored but don't see one. I have several thousand emails saved in several different folders, and also have about a thousand email addresses. I'm concerned that I might lose those if I click to create a new profile. Can someone advise on this? Thank you