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I have my Thunderbird account set to require a Primary Password which is a pain everytime I sign in - how can I change this to not be required?

When I checked the box to Require a Primary Password, I did not know this was an always and forever thing. I have found out that it is an every time I open my email in T… (read more)

When I checked the box to Require a Primary Password, I did not know this was an always and forever thing. I have found out that it is an every time I open my email in Thunderbird. I can not undo it. Is there not a way to get around this?

Asked by kem 12 hours ago

Last reply by Mapenzi 11 hours ago

Why is Thunderbird no longer able to log into my AOL IMAP account after the 3/10/2026 update?

When I try retrieving my email from my AOL account (IMAP) using Thunderbird and Windows 11 I get the message "Authentication failure while connecting to server imap.aol.c… (read more)

When I try retrieving my email from my AOL account (IMAP) using Thunderbird and Windows 11 I get the message "Authentication failure while connecting to server imap.aol.com." This account was working fine for months until the T-bird update. I have several other accounts on T-Bird, including Gmail and others, and they're still working just fine.

I have double-checked all the account settings and tried deleting the AOL account from T-Bird and setting it up again from scratch, but the problem persists.

Please help!

Many thanks.

Asked by ronzeb 16 minutes ago

  • Archived

Why is this asking for my windows password?

New computer setup. Fresh install of windows 10 and the latest TB. Turning primary password on like I always have, its now telling me I need to use my windows password … (read more)

New computer setup. Fresh install of windows 10 and the latest TB.

Turning primary password on like I always have, its now telling me I need to use my windows password as my primary. Who really sat down and thought this through and thought this was a good idea and then coded it into the platform? How do I use whatever password I want and get rid of this asinine default behavior.

Asked by jc73 1 year ago

Last reply by david 1 year ago

  • Archived

Thunderbird appears to have been disabled by Windows 11

As of Jan 1 I have been unable to access Thunderbird, an overlay box appears stating "We can't sign you In" (Below) The reason given, that I don't have cookies enabled in… (read more)

As of Jan 1 I have been unable to access Thunderbird, an overlay box appears stating "We can't sign you In" (Below) The reason given, that I don't have cookies enabled in my browser is irrational, I use Firefox mainly because I can block cookies, so why would I change anything?

It seems to be an attempt by M/Soft to force me to use Outlook, which I dislike and find difficult to use, plus of course does not have any of my calendars and only some of my addresses.

Is there a simple remedy? Everything was working normally before the end of December. I've already tried deleting New Outlook, and I'm on the point of just buying a new Mac Mini, but I'm short of time as I need to get this system running for an important community meeting on Tuesday.

Can anyone help?

Jack

Asked by yotter.jf 1 year ago

Last reply by frisée 1 year ago

  • Archived

Passwords lost in Thunderbird

I've been having this problem for probably about a year now. I have 9 accounts (5 Pop3 and 4 IMAP), and the passwords are stored by Thunderbird. I click the send/recie… (read more)

I've been having this problem for probably about a year now. I have 9 accounts (5 Pop3 and 4 IMAP), and the passwords are stored by Thunderbird. I click the send/recieve button and everything downloads...until it doesn't. I go the settings/ saved passwords and what was a long list is very short...it has the MS oauth stuff for outlook.com emails and nothing else.

Over time I've found a relatively easy workaround. if I click the offline button in the lower corner, eventually it will prompt me for all the missing passwords and I'll be ok. But I have to exit and re-enter Thunderbird for that to work. If I do it in the instance after a download failure...it just hangs.

I use Firefox, and I noticed it happened one time after a Firefox update and I thought that might be an issue, but that didn't happen on the next update. There is nothing overt or obvious with my computer that would explain it...no dropped connections or errors...

I will note that I generally keep the computer and Thunderbird updated...but not necessarily immediately after the latest update is released. Thunderbird is at 128.4.2esr now. Windows 11, 1 yr old computer.

I do he the Thunderbird data on a NAS accessed over a LAN. I've been doing that for a long time with no issues.

No other changes on my end see to be the issue. Any ideas?

Thanks for any advice.

Asked by thunderbirder 1 year ago

Last reply by thunderbirder 1 year ago

  • Archived

Log in issue

After I've successfully logged in, why does Thunderbird continue to indicate my login has failed and asks me to login again, repeatedly? Do you know how I can fix this? … (read more)

After I've successfully logged in, why does Thunderbird continue to indicate my login has failed and asks me to login again, repeatedly? Do you know how I can fix this?

Asked by rlm98253 1 year ago

Last reply by rlm98253 1 year ago