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  • Archived

Microphone is recognized and works in other sites, but not for a specific site despite being recognized and permitted

I have been using Firefox to join our web conferencing service (Callbridge) for years exactly the same way, but suddenly audio fails to work presumably since a recent Fir… (read more)

I have been using Firefox to join our web conferencing service (Callbridge) for years exactly the same way, but suddenly audio fails to work presumably since a recent Firefox update. (I'm currently running 127.0.2 (64bit) ) The mic in my headset works great in Firefox on other sites including onlinemictest.com. The mic is recognized by Firefox and permission is provided for the site. When I speak, there is an indication that my voice is heard by Firefox, but it is as if the mic is muted...no sound through Firefox even though the mic is not muted. Again, in another tab on a different site, the mic will work.

If I use Microsoft Edge browser with the same setup for Callbridge, everything works fine.

In Firefox it does indicate I have provided mic permission to the site, and the mic is clearly seen and working, but no sound from FF in the web conferences.

I have tried saving mic permission for the site, as well as removing it from Tools...Settings...Privacy & Security...Permissions...Microphone and permitting Mic use each time the site is launched. Page Info settings are all correct with permission to use the mic and speakers and I have tried enabling autoplay for the site.

I believe any Windows or hardware causes can be eliminated since the same setup works in Edge browser. It seems to be just a Firefox issue that has appeared recently when using the Callbridge site.

Any assistance would be appreciated. Thank you in advance.

Asked by acpewty 1 year ago

Last reply by acpewty 1 year ago

  • Archived

Where is the address book on TB 115.11.1?

I need to update an address. All I can find is New Address Book Contact under the Find menu. I am on an M1 Mac Mini running Sonoma 14.5. One used to be able to access th… (read more)

I need to update an address. All I can find is New Address Book Contact under the Find menu. I am on an M1 Mac Mini running Sonoma 14.5.

One used to be able to access the Address Book under Tools, but no more.

Thanks.

Asked by eperless 1 year ago

Last reply by david 1 year ago

  • Archived

Unable to open my thunderbird emails

I am unable to open my thunderbird emails. It keeps giving me a message "Thunderbird had a problem and crashed" I have sent a message on Monday also and have had no respo… (read more)

I am unable to open my thunderbird emails. It keeps giving me a message "Thunderbird had a problem and crashed" I have sent a message on Monday also and have had no response. This matter is urgent as i cannot access my emails

Asked by info11586 1 year ago

Last reply by david 1 year ago

  • Archived

Thunderbird email

Several days ago, I stopped receiving email. I have friends telling me that they get an "inbox full" message when they try to send email. I have no problems sending. How … (read more)

Several days ago, I stopped receiving email. I have friends telling me that they get an "inbox full" message when they try to send email. I have no problems sending. How do I troubleshoot this?

Asked by Graeme Court 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Error message when trying to copy profile

I'm trying to follow the Mozilla instructions to move my profile to a new PC. I started copying the profile to a new (empty) 128 Gb flashdrive. Partway through, I got an … (read more)

I'm trying to follow the Mozilla instructions to move my profile to a new PC. I started copying the profile to a new (empty) 128 Gb flashdrive. Partway through, I got an error message that there wasn't enough room to copy my 9 Gb Inbox. I'd be very grateful if you can tell me how to fix this problem. Thanks!

Asked by lynn.karjala 1 year ago

Last reply by david 1 year ago

  • Archived

About.config doesn't work and just searches "about.config" when I enter it in my address bar.

When I enter "about.config" in the address bar, it searches it instead and I can't get to the about.config page. I thought maybe it was the search extension I was using b… (read more)

When I enter "about.config" in the address bar, it searches it instead and I can't get to the about.config page. I thought maybe it was the search extension I was using but when I changed it, the problem persisted. Is there a way to fix this or at least a way to get to the page?

Asked by username_22222222155152653476547u 1 year ago

Last reply by James 1 year ago

  • Archived

Emails

I have 3 email accounts on Thunderbird, on my main email account I cannot send emails, I receive just fine. I get the following message when sending. I've checked my sett… (read more)

I have 3 email accounts on Thunderbird, on my main email account I cannot send emails, I receive just fine. I get the following message when sending. I've checked my settings and don't see anything wrong; I've done no new updates that I know of, had account for years. Thanks

Sending of the message failed. An error occurred while sending mail. The mail server responded: <runningwild900@roadrunner.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again

Asked by runningwild900 1 year ago

Last reply by david 1 year ago

  • Archived

Media keys don't really work

So, I use Fn + F7 which should stop or play the last active audio source. Sometimes it works, sometimes it just refuses to work for one site at time, while the others wo… (read more)

So, I use Fn + F7 which should stop or play the last active audio source.

Sometimes it works, sometimes it just refuses to work for one site at time, while the others work fine. So, for example, I have site x which plays audio, and site y which played audio some time ago, both windows open. Sometimes medias keys work as supposed, sometimes it doesn't work for site x for no apparent reason while it works for site y, or vice versa.

To get it to work, I have to spam it, move the tab around to the front (sometimes it works, it seems it gets priority, but it could be just coincidence) or completely close the tab and open another one with the same site. Whatever's causing this, it seems to be random, but it seems to be caused the most when having multiple tabs that can play audio, but not exclusively.

I just switched to Firefox and I don't really want to switch back, so it'd be great if any assistance is offered. On my last browser this wasn't the case.

This is what I've tried to solve the problem, but didn't work: - Go to about:preferences and turn off and then back on media.hardwaremediakeys.enabled - Open your Firefox settings (about:preferences); Uncheck Control media via keyboard, headset, or virtual interface. It is at the end of the page; Restart Firefox; Check that setting again


Additional information: - Here's the site that causes me trouble the most (this is a YouTube playlist loader for big playlists): https://youtube-playlist-randomizer.bitbucket.io/ - I use Windows 11

Asked by 321093798057623 1 year ago

Last reply by 321093798057623 1 year ago

  • Solved
  • Archived

FF (latest version) not loading a local htm file

Hi, I have local saved html file which loads images from our security cams The html has only code like this <html> <head></head> <body> <scr… (read more)

Hi, I have local saved html file which loads images from our security cams The html has only code like this

<html>
<head></head>
	<body>
<script type="text/javascript">
  var height_array = new Array();
<script type="text/javascript">
  var height_array = new Array();
  var width_array = new Array();
  width_array[1] = 320;
  height_array[1] = 240;

<img src="http://192.168.2.2:78/livefeed?oid=1&size=640x480&t=" width="320" height="240" onload='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 1000)' onerror='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 5000)' alt='' />

<.../script....>

No matter what I change in the "normal" settings - Firefox is not loading the page at all.(file:///Users/drew/Downloads/CAM2.html)

In the left bottom corner it only shows "Performing a TLS Handshake with 192.168.2.2". And thats it. Every other browser is able to open the page and show the camera pictures, only Firefox not. Is there a easy fix for this?

Asked by Sascha 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

deleted message folder

Why does Thunderbird create a "deleted messages" folder when there's already a perfectly good Trash folder? How can I get rid of it permanently. I've deleted it, but it r… (read more)

Why does Thunderbird create a "deleted messages" folder when there's already a perfectly good Trash folder? How can I get rid of it permanently. I've deleted it, but it reappears. I'd rather keep all my trash in one place.

Asked by Terry 1 year ago

Last reply by david 1 year ago

  • Archived

Outlook email account

My outlook email account got deleted this morning, suddenly. I tried reinstating it but it brought back old data. Old folders that were empty. This is a business accou… (read more)

My outlook email account got deleted this morning, suddenly. I tried reinstating it but it brought back old data. Old folders that were empty. This is a business account and I need it back ASAP.

How do I get it synced correctly to pull in all the correct data? This has never happened before. I"m at a total loss and need this information.

Thanks

Asked by dgoyette 1 year ago

Last reply by david 1 year ago

  • Archived

Version 115 Slow, slow and confusing on Windows 10

'What on earth has happened to my Thunderbird. I've been using it for years. But maybe 7-8 months ago there was an upgrade. And ever since the software has been extremely… (read more)

'What on earth has happened to my Thunderbird. I've been using it for years. But maybe 7-8 months ago there was an upgrade. And ever since the software has been extremely slow in starting. It takes at least a minute to start andn look for incoming mail, even if there is nothing there.

And when I am reading a message and want to look in my inbox, I can't go there directly but have click on Contacts first.

Asked by axel.moberg 1 year ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

Mail Only Sends Through Default Account

I have three POP addresses configured but TB will only send through the default account. If I select the "From" address to be different than the default account, I get t… (read more)

I have three POP addresses configured but TB will only send through the default account. If I select the "From" address to be different than the default account, I get the following error. Once I change the default account to the one I am sending from, the email sends fine.

Error: Sending of the message failed. An error occurred while sending mail. The mail server responded: SendAsDenied; mail1@outlook.com not allowed to send as mail2@outlook.com; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message.

Asked by gorbage 1 year ago

Answered by sfhowes 1 year ago

  • Archived

My mailbox split in two after updating. How can I reintegrate?

When I updated to the latest Thunderbird, two of my emails accounts and subfolders were fine. One, my earthlink account, "split" in two. My inbox, drafts, junk, and a f… (read more)

When I updated to the latest Thunderbird, two of my emails accounts and subfolders were fine. One, my earthlink account, "split" in two. My inbox, drafts, junk, and a few other folders are ABOVE the Earthlink account header, and my specific Earthlink subfolders are below it.

Is there any way to put my account back together? Thanks. (See screen shot)

Asked by jimgrapek 1 year ago

Last reply by david 1 year ago

  • Archived

Themes are bugged

I have the latest FireFox Nightly, and i'm using a theme from firefox's themes store, and it has all tabs "marked" for some reason, which is really annoying and I can't r… (read more)

I have the latest FireFox Nightly, and i'm using a theme from firefox's themes store, and it has all tabs "marked" for some reason, which is really annoying and I can't really identify on which tab i'm currently at

I'm pretty sure it wasn't like that before

Asked by Tyson 1 year ago

Last reply by TyDraniu 1 year ago