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  • Archived

Bookmarks Gone

Hello I need help with the bookmarks. I recently performed a clean format on my computer for a fresh start. Knowing my bookmarks and save files are linked on my account, … (read more)

Hello I need help with the bookmarks. I recently performed a clean format on my computer for a fresh start. Knowing my bookmarks and save files are linked on my account, figured it would be safe since I've synced from the same account before. Problem is when logging in to firefox, my bookmarks didn't sync anymore. Please help thank you.

Asked by Antoooooon 2 years ago

Last reply by Paul 2 years ago

  • Archived

trouble composing gmail

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crash… (read more)

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crashes

Asked by Joseph HJ Grott 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Cannot sync data between laptop and Android phone

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices. Now I try to sync my de… (read more)

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices.

Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins.

By the way, i can send a tab from laptop to phone, so they are connected.

I've checked Firefox Sync troubleshooting and tips but none helped.

What shell I do?

Asked by alexsuperdeveloper 2 years ago

Answered by alexsuperdeveloper 1 year ago

  • Archived

Sync with other account

I want to use a different account linked to my Firefox. All data i used at first account is partially obsolete. At the same time i want to keep the data for just in case … (read more)

I want to use a different account linked to my Firefox. All data i used at first account is partially obsolete. At the same time i want to keep the data for just in case moments. When i use another account address, Firefox asks for my primary account. I just want to make a new account. Why i need the primary and also a verification at another device. At first i did manage and got a second sync account, but then Firefox started to combine those 2 accounts. More bookmarks. twice bookmark Firefox. I just want to start from scratch (without losing the data i already got). Firefox behaves likes Google or Facebook it follows you where ever you go, keeps tracks on you. I survived 1984 and do think Orwell had a better interpretation of that year. Can Big Brother do something besides harassing people

Asked by marsxxl2009 1 year ago

Last reply by sloges245 1 year ago

  • Archived

Unknown locations in Sync

I have two laptops and a mobile phone that are connected to Firefox and have sync operating. One the laptops shows a location of Wrexham which is approximately correct. … (read more)

I have two laptops and a mobile phone that are connected to Firefox and have sync operating. One the laptops shows a location of Wrexham which is approximately correct. The other shows a location of Boardman, OR, United States, a place some 6000 miles away and of which I have never heard. Googling the location gives me no useful information, other than it is a small town with no special characteristics. A screenshot of part of the Firefox Accounts page illustrates what the situation is.

The laptop stated as in Boardman has a location set within Windows. That is not Wrexhan but is only a few miles from there.

I have used iplocation.net which gives me the location of my ISP, in England.

I sometimes use a VPN (for work) and when being used iplocation.net gives a different English location which I think is the locaton of the ISP for my Employer.

I am unsure what is going on here nor do I know what implications there are for my security. I do not seem to be able to fix this.

Can anyone help, please?

Asked by nyaliman 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

can't find sync tabs

I have been using sync tab from android to PC for a while now. I can't do that in the new update, the sync tab option (The option where you can find your sync tabs from o… (read more)

I have been using sync tab from android to PC for a while now. I can't do that in the new update, the sync tab option (The option where you can find your sync tabs from other devices) disappeared. I can't find it anywhere, the help said its under my sync account or specifically, right under sign out button. But it's not there for me.

And yes it is still sync. My phone still show history from my other devices.

Asked by Hekate 1 year ago

Answered by kbrosnan 1 year ago

  • Solved
  • Archived

Windows needed to be reinstalled, too many tabs open for Sync to work

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either… (read more)

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either backed up or kept on a non-OS drive, but I needed to reinstall Firefox. When I did, I found there is a limit to how many tabs Sync willl display at once from another device. That limit is 1,271 tabs, which is not all of mine - I'm pretty sure I had more than that open in a single one' 'of my seven open windows (though probably only the one window had that many).

Also, with the new Firefox update, while I can open all 1,271 at once, that just leads to Firefox crashing. When similar things happened in the past, I could open, say, fifty at a time, and kill Firefox's process every time it became too much for my computer, then reopen firefox with all those tabs open but not active, however with FF 89 I only seem to be able to open one or all.

To make matters worse, those 1,271 tabs I can see seem to be randomised each time, or at least randomly ordered, so I wouldn't even be able to methodically open all 1,271 with my usual method of killing firefox and reopening it.

Is there any way I can send the 1,271 straight to bookmarks, or open the entire session from the old install, or view more than the 1,271, or open the old synced tabs view, where I could open as many or as few as I wanted to, instead of all or (basically) nothing?

Thanks!

Asked by Matt 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Udated Android PC and lost bookmarks and some documents

I updated android pc firefox on 1 june 21 and lost saved bookmarks and some documents. I still have them on IOS Phone. Can I transsfer them back from phone to pc. Thanks … (read more)

I updated android pc firefox on 1 june 21 and lost saved bookmarks and some documents. I still have them on IOS Phone. Can I transsfer them back from phone to pc. Thanks

Asked by lgg4 1 year ago

Answered by Paul 1 year ago

  • Archived

Roboform password keeper cannot fill in user or pw on Mozilla login page

This is for login to Mozilla and Firefox Sync. Roboform password keeper cannot fill in user or pw on Mozilla login page Please see below, this discussion with Roboform … (read more)

This is for login to Mozilla and Firefox Sync.

Roboform password keeper cannot fill in user or pw on Mozilla login page

Please see below, this discussion with Roboform tech that RF cannot fill in username or pw on Mozilla login page. Is it really Mozilla’s intention to make it impossible for a password keeper program to store and login to Mozilla on the Firefox browser, but to force people to use some other browser to do such a login that customers may have to do several times a day?

“Thank you for your message. We have reviewed and responded to your message "RF sees no forms to fill on Mozilla Firefox login page" (#1059819).

========================================================

Natalia replied (2021/06/13 04:49 pm EDT): Hello.

Firefox prohibits access to this URL to extensions, so RoboForm cannot save a Login for this address when you visit it in Firefox.

If you try to use this URL in any other browser, you will be able to save a Login and then use it to log in your Firefox account.

========================================================

You wrote (2021/06/13 11:33 am EDT): RF sees no forms to fill on Mozzilla login page. I've tried reinstalling Moz and RF, no help. RF still works on other pages as always. There are some file(s) attached - Log in RFSS to see them.

========================================================

-- Best Regards, RoboForm Support”

Mozilla Support, I look forward to your reply. As it is now, I can only login to Mozilla using my long, strong pw, by copying it from secure storage location and pasting in...very slow and tedious. Thanks for your consideration.

Best regards, Tim Warlick

Asked by timothywarlick 1 year ago

Last reply by JohnG 1 year ago

  • Solved
  • Archived

i forgot my password but is still connected to the account, is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data?

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account… (read more)

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account i have tons of data i would rather not lost so please tell me a way to keep all my data

Asked by tim 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

What is "syncronisation"?

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no c… (read more)

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no clue of what that is. Please explain in A VERY EASY WAY TO UNDERSTAND AS I*M A NOVICE AT COMPUTING.

Asked by njm 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

better than saying "Something is wrong" or "Firefox is broken"

Ask your question Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube i… (read more)

Ask your question

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

   Subject:
   Which topic best describes your question?

How can we help? "Something is wrong" is comucation my comp

Asked by lisek1942 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox Sync account has lost all data

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. … (read more)

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

Asked by Eiq 1 year ago

Answered by Eiq 1 year ago

  • Archived

After sync in another PC can't setup master/primary password for accessing Lockwise sync passwords

Hi, Thanks in advance for any help. I've setup my Firefox account in another PC and and after sync I cannot access the Lockwise sync passwords... I cannot activate and… (read more)

Hi,

Thanks in advance for any help.

I've setup my Firefox account in another PC and and after sync I cannot access the Lockwise sync passwords...

I cannot activate and setup a new device specific primary password. I've tried to reset it like seen here in other posts but I receive the error "can't change master password"... (i get it in portuguese).

Any suggestions?

MJB

Asked by MJB 1 year ago

Last reply by MJB 1 year ago