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  • Archived

RECOVER USERNAME AND PASSWORDS

HelLo how are you my name is Haseeb Aslam i saved a lot of my passwords in firefox browser and sync into my account but when i logged in my account few days ago the i … (read more)

HelLo how are you

my name is Haseeb Aslam i saved a lot of my passwords in firefox browser and sync into my account but when i logged in my account few days ago the i could not find passwords in my browser account

where it goes the all passwords i need it please have a look carefully and sync into my account AS SOON AS POSSIBLE thank you

[removed email from public] Haseeb Aslam [removed phone# from public]

Asked by haseebaslam474 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Cannot log into firefox

My Windows 10 computer died yesterday and I have only an old Windows XP computer at the moment. The best it can run is Firefox 52.9. I cannot log into my Firefox account … (read more)

My Windows 10 computer died yesterday and I have only an old Windows XP computer at the moment. The best it can run is Firefox 52.9. I cannot log into my Firefox account to sync the settings and favorites. The wait spinner just sits there and the login page never shows, whether it is in about: or in mozilla.com. Is there any way to log in to sync the browser or should I just forget about it? This message is being texted from an Android phone, painfully slowly. I loathe texting. Thanks for your time.

Asked by gridsleep 1 year ago

Last reply by gridsleep 1 year ago

  • Archived

Need a new password for my Firefox account

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [remov… (read more)

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [removed from public] and my email address is: [edited from public]@gmail.com

Asked by James Pittman 1 year ago

Last reply by Paul 1 year ago

  • Archived

importing passwords

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance. … (read more)

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance.

Asked by ari0a 1 year ago

Last reply by Terry 1 year ago

  • Archived

sync from win10 to android

Hi, I installed Firefox in my Samsung Android Phone. I login with the same userid and password that I have on Win10. I am trying to sync up the Firefox on win10. I am… (read more)

Hi,

I installed Firefox in my Samsung Android Phone. I login with the same userid and password that I have on Win10.

I am trying to sync up the Firefox on win10.

I am able to login, now is says working in Red on the logon screen.

How do i fix this ?

Bill

Asked by whecox 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Scrolling the pair pop-up not possible

I am trying to sync my laptop to my phone. Firefox is displaying the pop-up for pairing the devises with a half cut off QR code and I cannot scroll down to display the fu… (read more)

I am trying to sync my laptop to my phone. Firefox is displaying the pop-up for pairing the devises with a half cut off QR code and I cannot scroll down to display the full code.

Asked by j.radsche 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Only PC has info saved that I want. How do I send logins, bookmarks, to laptop and Iphone to begin syncing

I have rarely used Firefox on my laptop and Iphone. Neither device has information about logins, etc. that I would want to overwrite information on my PC. For a trip, I … (read more)

I have rarely used Firefox on my laptop and Iphone. Neither device has information about logins, etc. that I would want to overwrite information on my PC.

For a trip, I would like to have Firefox on the laptop and Iphone up to date.

Only my PC has the most recent logins addons and bookmarks saved that I want. How do I send logins, addons, bookmarks from my PC to my laptop and to my Iphone to begin syncing.

Asked by ArtKendall 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I can't delete my account

I just want to delete my account. I changed my password, even though I logged in with it the first time, because it kept saying it was wrong. I tried again, and it keeps … (read more)

I just want to delete my account. I changed my password, even though I logged in with it the first time, because it kept saying it was wrong. I tried again, and it keeps saying my password is wrong on the second step of account deletion.

Delete the [expletive] account. I'm not jumping through hoops. I don't care if there's a server issue or whatever [expletive] delay you can pull out of your ass. DELETE THE PROFILE.

Asked by SnowzSan 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox bookmarks & Passwords

Hello. Last night i had to reinstall windows and i lost everything. but in firefox i have loged in and synced. its also synced with my safari browser on my phone. is it p… (read more)

Hello. Last night i had to reinstall windows and i lost everything. but in firefox i have loged in and synced. its also synced with my safari browser on my phone. is it possible in any way to get my bookmarks and passwords back? because everything is gone and the profile folder only shows dates after i installed firefox again!

Best Regards Kaveh

Asked by ari0a 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Last Firefox update lost my all my saved logins/passwords and every bookmark I had.

Well done Firefox team. I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did. Imagine my suprise … (read more)

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

Asked by Alexis 1 year ago

Answered by Alexis 1 year ago

  • Archived

Firefox not sync my data

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com … (read more)

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com

Asked by nazmulhasanmasud0 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

recover the saved password

Hi Team I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to… (read more)

Hi Team

I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to restore the data for me .

Asked by chinmoya2u 1 year ago

Last reply by abdulrazzaqsharif723 1 year ago

  • Archived

regarding my account previous passwords and data

i yug yadav lost all my data and when i reset my password all my history ,bookmarks and passwords are not unable..kindly do the needfull for recovery of my previous data … (read more)

i yug yadav lost all my data and when i reset my password all my history ,bookmarks and passwords are not unable..kindly do the needfull for recovery of my previous data of my id ...[edited] @gmail.com..so that i can able to get my passwords and bookmarks ..on this device again

Asked by yug239 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Password location/Syncing

I save all my passwords in Firefox. I have just synced my Firefox browser with Firefox on my IOS device into the Firefox IOS app. What do I need to do to get my passwo… (read more)

I save all my passwords in Firefox. I have just synced my Firefox browser with Firefox on my IOS device into the Firefox IOS app. What do I need to do to get my passwords to appear when I want to log into the respective websites?

Asked by smm1059 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

No data fter synchronizing foriefox account

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronize… (read more)

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronized all data.

After connecting to my account there is no data after synchronisig - no history, no tabs, no passwords and accounts details.

Please let me know what is wrong.

Regards, Marcin

Asked by markowski59 1 year ago

Last reply by Paul 1 year ago

  • Archived

sync problem in restoring bookmarks and histories

Hi I have re-installed my Windows and all data have been backed up in my Firefox account. I have a problem with history and bookmarks which are not restored in my new win… (read more)

Hi I have re-installed my Windows and all data have been backed up in my Firefox account. I have a problem with history and bookmarks which are not restored in my new windows but my password restored.

Asked by naser.khodabakhshi 1 year ago

Last reply by naser.khodabakhshi 1 year ago