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  • Archived

Disapearing emails

I have been using Thunderbird for years. Now all of a sudden in my inbox there is nothing showing. yet there are emails indicated that i have not read. On my other devi… (read more)

I have been using Thunderbird for years. Now all of a sudden in my inbox there is nothing showing. yet there are emails indicated that i have not read. On my other devices I am getting all my emails. My subfolders appear just like always just my Inbox. Crazy. PLEASE help as i dont want to lose all my emails in the subfolders.

Asked by clint.smith1 2 years ago

Last reply by Wayne Mery 1 year ago

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Firefox Clears All Settings

Firefox clears all of my settings every time I close and reopen it. My homepage, settings for various extensions, custom toolbar settings, application settings, etc., are… (read more)

Firefox clears all of my settings every time I close and reopen it. My homepage, settings for various extensions, custom toolbar settings, application settings, etc., are all gone and I have to start all over. Additionally, Firefox usually takes 20 to 30 minutes or more to fully load upon opening. Any solution for the problem of losing all of my settings everyday?

Asked by ignatz13 2 years ago

Last reply by ignatz13 1 year ago

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Why is "Yahoo search" not as auto opinion??

Why is "Yahoo search" not as auto opinion in drop down list?? Is it been not black balled?? Having getting it to happy. Don't want data collection Google, etc Thanks … (read more)

Why is "Yahoo search" not as auto opinion in drop down list?? Is it been not black balled?? Having getting it to happy. Don't want data collection Google, etc

Thanks

Asked by rvtechy 1 year ago

Last reply by James 1 year ago

  • Archived

email

For about the last month I have been having problems receiving emails via Thunderbird. Previously all was fine. The emails are with the the Sky/Yahoo email service in UK… (read more)

For about the last month I have been having problems receiving emails via Thunderbird. Previously all was fine. The emails are with the the Sky/Yahoo email service in UK. The error message is of the form 'Login to server imap.mail.yahoo.com with username xxxxxxxsky.com failed' and is time dependent, i.e. is most likely to occur In the afternoon or evening (UK time - GMT) probably on a weekday. The same occurs when accessing the Sky email server. If I use Outlook to look at the Sky emails all is fine, so I could swap to Outlook but I really want to stick with Thunderbird. Emails from other email services work fine when accessed via Thunderbird. It cannot be a password problem because the error is time dependent. Please help.

Asked by christopher-allen1 2 years ago

Last reply by christopher-allen1 1 year ago

  • Archived

Unable to send email after a Thunderbird update.

On February 20 I was able to send email. An update was applied to Thunderbird that week. On February 23, after the update, I was unable to send email. I have been unable … (read more)

On February 20 I was able to send email. An update was applied to Thunderbird that week. On February 23, after the update, I was unable to send email. I have been unable to send email ever since. My incoming email works fine. The error message I receive is:


Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.q.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.


I contacted CenturyLink and we tested the SMTP server. They determined that it is working properly. Since the settings were correct on Tuesday, they were correct on Friday. I checked them anyway, and there is no problem: smtp.q.com, port 465, SSL/TLS, Normal password. The online help suggested that I delete my saved SMTP password. This had no effect either. I tried the TLS change from an older Thunderbird update. That also had no effect. I am using Windows 10 Pro version 22H2. Windows Defender Firewall is on. I am unable to find a version number for that. I am using the Windows Antivirus with the 3/10/2024 8:47 AM update applied. I am using Thunderbird 115.8.1 (32-bit). My ISP and email provider is CenturyLink.

At this point my outgoing email is unusable. Hopefully someone there will have an idea what I can try next.

Asked by RWCover 1 year ago

Last reply by Matt 1 year ago

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can't get to start page

My TB was working properly this morning. When I tried to use it in the PM it failed. Now; when I log in to TB, the start page flickers on the screen for a fraction of a … (read more)

My TB was working properly this morning. When I tried to use it in the PM it failed. Now; when I log in to TB, the start page flickers on the screen for a fraction of a second, then another program screen takes its place and cannot be changed. No way I could find to get to another screen or back to the start page. The only option is to exit the program, or use the screen that came up, if that's the one you actually wanted, pure luck. The screens that came up included input, calendar, and scam. I downloaded and reinstalled TB, re booted computer, no change. Need help very much. Thanks in advance. Sherm Problem went a way with no help from me. Maybe I was the problem. Regards, Sherm

Asked by sherm9227 1 year ago

Last reply by Matt 1 year ago

  • Archived

Unable to restore Stored Backup

Hi, I am using Linux Zorin and have updated to a later OS but cannot reinstall my stored files because, "/home/garry/.mozilla/firefox/0czvkt76.default-relea… (read more)

Hi, I am using Linux Zorin and have updated to a later OS but cannot reinstall my stored files because, "/home/garry/.mozilla/firefox/0czvkt76.default-release/lock". Which has confused me, I have used a Deja Dup backup which uses Duplicity files as per the Zorin programme. Duplicate files are stored in a WD ext hard drive. What can I do to recover my files pls? Appreciate! Cheers, Garry

Asked by gd.summers 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Any way to open ALL the windows that were open when Firefox was closed?

I have Firefox set to reopen everything that was open when it closed. That only seemed to work if I had one window open, but I usually have a half dozen or more open with… (read more)

I have Firefox set to reopen everything that was open when it closed. That only seemed to work if I had one window open, but I usually have a half dozen or more open with anywhere from a few tabs to well over 100 tabs in a window. The most reliable way I found to have those all reopen was to restart my computer. Firefox would be closed, but next time I opened it all the windows and tabs were there again. I needed to close Firefox a few minutes ago and didn't want to save all the other programs I was in the middle of, so (I thought I had done this before) I right-clicked the Firefox icon on the Taskbar and told it to close all windows. When I opened Firefox the next time it only opened one window (unfortunately the least important one), and only had two other windows in the History | Recently Closed Windows (also not very important windows). Are there any backup or other files where I could get back the other windows I had open? Unfortunately if I have a tab open for a month, for example, it is not saved in today's tabs, and it's not feasible to scroll back through thousands of listings in the history trying to figure out which tabs I had open. Thank you for any assistance!

Asked by goanddo 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

pull to refresh odd behavior

Hi, let me describe my problem: I enabled pull to refresh gesture function and until recently it worked great. But I noticed odd behavior recently: To activate pull to re… (read more)

Hi, let me describe my problem:

I enabled pull to refresh gesture function and until recently it worked great. But I noticed odd behavior recently: To activate pull to refresh, one should "pull from top", right? But if I just drag from middle to top to just scroll through website, it refreshes as if I pull from top.

This happens only when I moved to new pages. For example, I clicked a post in reddit to open that post >> the post opens, I try to scroll the page to see post comments >> and boom the page refreshes. After that this won't happen in the same page.

I hope to find solution and currently disabled pull to refresh.

Thank you.

Asked by hsw2201 2 years ago

Answered by hsw2201 1 year ago

  • Archived

searching body of deleted emails

I can't select "body" to find messages that are in the deleted folder of thunderbird. I can select "body" for the inbox. Does anyone else see this? Is it a bug?

Asked by bjlockie 1 year ago

Last reply by Matt 1 year ago

  • Archived

Not receiving any emails in one account

My wife and I each have an outlook account which we have used for many years. Both accounts are set up in the same way. Both accounts can send emails but only one ever r… (read more)

My wife and I each have an outlook account which we have used for many years. Both accounts are set up in the same way. Both accounts can send emails but only one ever receives emails from the office365 server. Forwarded emails are received by both. 2-step authentication is switched on with both outlook accounts and outlook.com + 0ffice365.com + gmail.com noted as exceptions in the TB settings. I have looked at the TB profiles but find the detail to be beyond my understanding. In case the Microsoft account password was not recorded in TB correctly I changed the MS password and had to enter that new password the next time I logged in. It did not help. There are no error messages. The problem has been around for about 4 weeks. TB 115.8.1 is in use

Asked by Paul Harbottle 1 year ago

Last reply by Paul Harbottle 1 year ago

  • Archived

Cannot set up gmail in 115.8.0

A completely fresh install of TB on Win 11 (on new machine - TB has not been installed on that machine before). I use "set up your existing email adress" and enter my val… (read more)

A completely fresh install of TB on Win 11 (on new machine - TB has not been installed on that machine before). I use "set up your existing email adress" and enter my values for my gmail account. It says "Configuration found in Mozilla ISP database". I Press "Done" and it immediately comes up with the error message "Unable to log in at server. Probably wrong configuration, username or password.". I never get a pop-up allowing sign-in to Google.

On my old machine, having an older TB, I was connected to my gmail account (using OAuth authentication), so it is not a question of settings on the account. I have looked at all the suggestions I found by googling the problem and both cookies and JavaScript are enabled (I have literally not touched any settings, I attempt to set up this account on the first open of TB). In all the accounts i found from people having similar issues with TB and gmail, people are at least getting the google sign-in window/pop-up, but I am not even getting that.

Regards, Morten Larsen

Asked by Morten Larsen 2 years ago

Last reply by Morten Larsen 1 year ago

  • Archived

I found a problem when trying to share videos on youtube

I don't know where the problem lies. I have a number of videos on youtube and when I was doing some work in markdown I clicked on an older link and was redirected to a w… (read more)

I don't know where the problem lies. I have a number of videos on youtube and when I was doing some work in markdown I clicked on an older link and was redirected to a website with some bozo trying to promote something - not mine. I tried a few more times and got a bunch of different websites and bozos. This is from clicking on the shared link on the the youtube page.

I don't know whether I've something on my computer, your browser that's causing it, or something somehow on youtube????

Got any suggestions?

Including a screen shot of the each clicks results.

Asked by 2nzkhf2xts 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Thunderbird no longer reflects the IMAP structure of Google mail

Thunderbird no longer reflects the IMAP structure of Google Mail. The latest version of Thunderbird, appears to lose the previous structure un an IMAP tabe and mixes Sent… (read more)

Thunderbird no longer reflects the IMAP structure of Google Mail.

The latest version of Thunderbird, appears to lose the previous structure un an IMAP tabe and mixes Sent and other folders within a Gmail Email account that is connected to Google mail via an IMAP account.

Searching on the Internet, most replies say to back level to Thunderbird v 102 as version 115 has this change. Is there an intention to correct/remove this annoying change in a later release?

Regards, Ed Durrant

Asked by edurrant 2 years ago

Answered by edurrant 1 year ago

  • Archived

how to access my ticket 134823

I posted request for help and received the ticket number. I would like access the file now to see if there are any responses. How do I do it?

Asked by Jul 2 years ago

Last reply by david 1 year ago

  • Archived

Firefox opens on start up to a random webpage

2 weeks ago I visited a git hub page to try to find a solution to my Logitech keyboard problem. Then all of a sudden I noticed that on start up, this webpage kept automa… (read more)

2 weeks ago I visited a git hub page to try to find a solution to my Logitech keyboard problem.

Then all of a sudden I noticed that on start up, this webpage kept automatically opening. Needless to say, I have disabled open on start. I have cleared cache data, refreshed the browser and uninstalled and reinstalled. Nothing gets rid of this opening webpage.

Why? Even when the browser is uninstalled, something keeps attempting to execute the command / process to open this webpage. How can I kill it? I did download only an afk file, surely it wasn't a virus? This is just a random person from Israel who posted about a keyboard. Surely I am not hacked? Please help me kill this random problem.

To reiterate, this website automatically opens on start up on matter what.

https://github.com/YosfanEilay/Fix-keyboard-DDDouble-Tyypingg/blob/350abb80b09e2ce898d9e64de158485cfd10c694/Double%20Typing%20Fix.ahk

Asked by Leon McDonnell 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Please make sure to improve this.

I've compared chrome shortcuts and Firefox shortcuts and hope to improve. If you add a shortcut like Chrome, please let me use it separately. I still use Chrome because I… (read more)

I've compared chrome shortcuts and Firefox shortcuts and hope to improve.

If you add a shortcut like Chrome, please let me use it separately. I still use Chrome because I don't like the shortcut icon. 1. So that I can use a shortcut icon like Chrome. 2. Make the shortcut icon as big as Chrome.

I don't know if you can listen to this. Firefox developers can make a big difference when they listen to this. Users choose a browser for their own convenience with additional features

Asked by eunseonex1 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

SMTP, IMAP Password Not Being Added When I Add Gmail

Hi, I have added a few of my gmail email accounts to Thunderbird, but when I check saved passwords each gmail account has a different number of saved passwords. For examp… (read more)

Hi,

I have added a few of my gmail email accounts to Thunderbird, but when I check saved passwords each gmail account has a different number of saved passwords. For example, gmail account one has 3 saved passwords (1 oath, 1 smtp, 1 imap). Whereas gmail account two has 2 saved passwords (1 oath, 1 imap) and gmail account three only has 1 saved password (1 oath). I added the gmail accounts the same way (automatic method). POP and IMAP are enabled in Gmail accounts. So why do some accounts have all three of Oath, SMTP and IMAP, whereas other Gmail accounts only have one or two of them?

Thanks

Asked by cf5436 1 year ago

Last reply by cf5436 1 year ago

  • Archived

Spam Through My Thunderbird Email Account

Hello, I would like to know how I can block/filter spam emails that I get through my thunderbird email account ?? I get some that go straight to my spam folder and I get … (read more)

Hello, I would like to know how I can block/filter spam emails that I get through my thunderbird email account ?? I get some that go straight to my spam folder and I get some that go through my inbox folder.

Thank You !!

Asked by Diane Redman 1 year ago

Last reply by david 1 year ago