Showing questions tagged: Show all questions
  • Archived

When I just wanted to buy a bag and tried to use my new visacard for the fist time,

okay, so I was not able to enter my new card details,because there was "you" already with my old ones.This sounds crazy but I was so confused I simply left the website … (read more)

okay, so I was not able to enter my new card details,because there was "you" already with my old ones.This sounds crazy but I was so confused I simply left the website without paying.

Asked by kb1407 1 year ago

Last reply by Paul 1 year ago

  • Archived

"Google Search Fixer" add-on breaks scrolling on the search results page when the "Pull to refresh" gesture is enabled

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scroll… (read more)

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scrolling animation finishes, if I try to scroll up, the browser thinks that I want to refresh the page, therefore the input is sank.

Asked by fedorovegor1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Crash repeatedly last three versions

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again… (read more)

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is in large and screwed up. Don't ask me to update my phone I have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.

Asked by dw 2 years ago

Last reply by s.sandison 1 year ago

  • Archived

FIrefox/Duckduckgo problem

I am running Firefox and Duckduckgo on a Samsung Tab A (8.0), model SM-T387V. Just within the last few weeks there have been blank (white) bars covering part of the sear… (read more)

I am running Firefox and Duckduckgo on a Samsung Tab A (8.0), model SM-T387V.

Just within the last few weeks there have been blank (white) bars covering part of the search results. This also sometimes appears on a web page.

Screenshot attached.

If I use DuckDuckGo on Chrome it works fine.

What is the problem and how can I fix it? I can't find any support/help on the DuckDuckGo website.

Edit: When I use FireFox with a different search engine it does the same thing. If I use the Chrome browser with DuckDuckgo it works fine.

Asked by jlbolinger 2 years ago

Last reply by Paul 1 year ago

  • Archived

Fonts in graphics suddenly small

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the… (read more)

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the code? I've tried to enlarge the font but it doesn't help with the font inside the games' graphics. Appreciate any advice!

Asked by deborah.matties 2 years ago

Last reply by Paul 1 year ago

  • Archived

Problems

Hi. I have been having problems with Firefox. I can not open the app for a few hours and when I do I get a grey screen. I also notice that the padlock at the top of the s… (read more)

Hi. I have been having problems with Firefox. I can not open the app for a few hours and when I do I get a grey screen. I also notice that the padlock at the top of the screen has a red line through it.

I check the padlock and it shows the connection is not secure, even on google sometimes. It also takes forever for the page for reload itself and then it becomes secure and only then can I move to a different tab as I can't do that when the connection is unsecure. I also can't reload the page as it doesn't do anything.

When the page finally goes back to normal it only last so long before the page ends up unsecure when I've not visited the app for a while again. This is getting beyond annoying now.

Sometimes things go really bad when this unsecure connection occurs because the whole app will sometimes restart and I'll have lost all my open tabs, which when I check the recent closed tabs area it doesn't show them because they weren't closed manually which is also annoying.

Hope something can be done about these problems. I sometimes get the unsecure connection on the Firefox Nighty but that seems to refresh the tab within a few seconds of my opening the app.

Asked by Shellbie Hogan 1 year ago

Last reply by Paul 1 year ago

  • Archived

on Android importing Chrome bookmarks to Firefox

Apparently Firefox mobile is different than desktop. On an Android phone I want to import my chromebookmarks into Firefox? I could not find an article on how to do it but… (read more)

Apparently Firefox mobile is different than desktop. On an Android phone I want to import my chromebookmarks into Firefox? I could not find an article on how to do it but yet found other people struggling and asking the same question.

Asked by mewaters68137 1 year ago

Last reply by Paul 1 year ago

  • Archived

How to disable Left or Right Swipe Deleting Tabs - Need Solution

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution. The issue is that my ta… (read more)

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution.

The issue is that my tabs keep getting accidentally deleted when I scroll up and down. The touchscreen on my device is highly sensitive, and simple scrolling often triggers the "left or right swipe" action, causing the current tab to close. This is incredibly frustrating as I like to keep my tabs organized, and having to reopen them repeatedly is time-consuming.

I've tried looking for a solution in the Firefox for Android settings config:about, but I haven't been successful so far. Is there any way to disable or adjust this feature so that left swiping no longer closes my tabs?

I'm a dedicated Firefox user and would like to continue using this browser, but this problem is significantly impacting my browsing experience. I would greatly appreciate it if you could provide me with a solution to this issue.

Thank you in advance for your assistance!

Best regards, Denise

Asked by denise00 1 year ago

Last reply by Paul 1 year ago

  • Archived

Keyboard Won't work When Downloading Things

When I am downloading videos, I can't use my keyboard. I can press on a space to type, like the address bar, and it'll pull it up, but then it'll kick me off of the bar a… (read more)

When I am downloading videos, I can't use my keyboard. I can press on a space to type, like the address bar, and it'll pull it up, but then it'll kick me off of the bar and my keyboard will go down immediately. I added a picture for the bar I'm talking about. It kicks me out of anything that I can type in, but only if it's in firefox.

Asked by danielneubert990 1 year ago

Last reply by danielneubert990 1 year ago

  • Archived

Video Player controls

Inbuilt video player is too old. Because it's featureless. -10s forward or backward on dubble tab, -2x speed, -Picture in pictur mode. Those need very much while playing … (read more)

Inbuilt video player is too old. Because it's featureless. -10s forward or backward on dubble tab, -2x speed, -Picture in pictur mode. Those need very much while playing video: Whitch is available on chrome. You should add. I can't type bangla on facebook messenger. You should fix it

Asked by amiban 1 year ago

Last reply by Paul 1 year ago

  • Archived

Remove secondary email from locked account

Hello, I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes… (read more)

Hello,

I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes. The email registered is an old one that I do not care much about anymore. However, the recovery email/secondary one is my regular email address that I do use daily. Is it possible to have that one removed from the old account so that I can create a new one using that email? It's super annoying being prevented from registering an account using two of my email addresses.

Thanks!

Asked by andre.wahlb 1 year ago

Last reply by Paul 1 year ago

  • Archived

unable to play videos.

I am unable to play videos through websites.. for example fmovies or solar movies etc.... I can see video is loading but It won't play. Got thi issue from today evening. … (read more)

I am unable to play videos through websites.. for example fmovies or solar movies etc.... I can see video is loading but It won't play. Got thi issue from today evening. Any help? Thanks

Asked by STR_anger 1 year ago

Last reply by Paul 1 year ago