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  • Archived

Opening PCAP files with Wireshark

Until recently, when I would capture a PCAP file from a device through the web GUI, I would be able to click on the PCAP (packet capture) file and it would open the file … (read more)

Until recently, when I would capture a PCAP file from a device through the web GUI, I would be able to click on the PCAP (packet capture) file and it would open the file in Wireshark. As of this week, it stopped doing that and now only allows me to save the file and I need to look for the file and double click on it to open the file. I lose a lot of time doing that. Looked at the mime types already installed but there is no pcap to allow me to associate with Wireshark. I am running macOS Monte Rey on an M1 platform. I was working fine before.

Thanks

Asked by manny4 1 year ago

Last reply by manny4 1 year ago

  • Archived

Gmail Not Opening on FireFox

My Gmail is a blank screen on Firefox. I did not update or change anything. Works perfectly in chrome. I deleted and resinstalled Firefox to no avail. Firefox used to be … (read more)

My Gmail is a blank screen on Firefox. I did not update or change anything. Works perfectly in chrome. I deleted and resinstalled Firefox to no avail. Firefox used to be my favorite browser, but lately glitchy with FB too. I used the tab, tried a new gmail window..

Asked by Reneeboobo 1 year ago

Last reply by Reneeboobo 1 year ago

  • Solved
  • Archived

Is it possible to change my email for my Firefox account?

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll… (read more)

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll have to make a new one and carry over my bookmarks/settings/addons etc. manually.

Asked by April Vega 1 year ago

Answered by cor-el 1 year ago

  • Archived

cmd+1 with CZ key layout zooms instead of switching to 1st tab

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first t… (read more)

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first tab, it Zooms In instead. No other browser (Edge, Safari, Opera, Orion) exhibits this behaviour. Other numbers work as expected.

FF 98.0.2 on Monterey 12.2.1.

How do I fix this? Thanks.

Asked by jfiala 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unable to Log into Netflix with Firefox

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can … (read more)

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

Asked by ga57burden 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Links in Mac Mail open 2 Firefox windows in Monterey 12.3 if Firefox is not open

Since upgrading to an M1 2021 iMac running Monterey 12.3, clicking on links in Mac Mail opens 2 Firefox windows if Firefox is not open, even though "Open links in tabs in… (read more)

Since upgrading to an M1 2021 iMac running Monterey 12.3, clicking on links in Mac Mail opens 2 Firefox windows if Firefox is not open, even though "Open links in tabs instead of new windows" is selected in Firefox.

Asked by Mpls98 1 year ago

Last reply by Mpls98 1 year ago

  • Archived

browser won't allow cookies

I've been trying to days to restore my settings and have followed all the prompts but Firefox is still disabling cookies. Anyone know of a fix that will restore back to i… (read more)

I've been trying to days to restore my settings and have followed all the prompts but Firefox is still disabling cookies. Anyone know of a fix that will restore back to initial setup? TIA

Asked by KimBis 1 year ago

Last reply by Terry 1 year ago

  • Archived

wheres all my tabs?

Occasionally all my tabs go away. I always find them, but today,"history>recently closed tabs" is greyed out. NEW I did not even close Firefox Please help steve … (read more)

Occasionally all my tabs go away. I always find them, but today,"history>recently closed tabs" is greyed out. NEW I did not even close Firefox Please help steve z

mac os 12.1  ; firefox 98.02

Asked by bodney 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Multiple Firefox Systems

I'm not entirely sure what's happened, but I can describe it. My Macbook Air crashed for reasons unknown, and upon rebooting it, I attempted to open Firefox, but was met … (read more)

I'm not entirely sure what's happened, but I can describe it. My Macbook Air crashed for reasons unknown, and upon rebooting it, I attempted to open Firefox, but was met with the message "A copy of firefox is already open". I found some old guide on using Terminal to discover two different profiles for Firefox. After restarting my computer, I accessed my Firefox tabs from before, but now when I open links from my email account, they default to opening up a new Firefox window, one where it seems my bookmarks don't exist. How do I remove the second profile without losing my bookmarks?

Asked by alxpaz8 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox deleted bookmarks; restore bookmarks not working

Machine: Mac M1 Max 14-inch (2021) running Monterey 12.1 Browser: Firefox 98.0.2 (64-bit) Symptom: Without apparently updating Firefox or even restarting it, I opened Bo… (read more)

Machine: Mac M1 Max 14-inch (2021) running Monterey 12.1 Browser: Firefox 98.0.2 (64-bit)

Symptom: Without apparently updating Firefox or even restarting it, I opened Bookmarks tonight to find them completely nuked. They are usually in "Other Bookmarks"; this tab now says "(Empty)". Tried opening a second profile (created without my knowing it), but the bookmarks are not there either. Tried restoring them from backup, and it tells me this will replace the existing bookmarks. I'm OK with that, since anything's better than "(Empty)", so I click OK, and nothing happens, no bookmarks, no nothing. There are four bookmark backups, and none of them work. I tried going into my Time Machine and getting an older copy of the bookmarks file, and this doesn't work. I tried restarting Firefox and this doesn't work. I tried rebooting and this doesn't work. I tried uninstalling Firefox and reinstalling it and this doesn't work.

It's 14 bookmarks, so it's not exactly the end of the world, but I find this behavior puzzling and, frankly, not very impressive. Any suggestions?

brian

Asked by brian.y.tung 1 year ago

Last reply by brian.y.tung 1 year ago

  • Archived

Can't remove Primary Password from Firefox

Hi, I have a primary password set on my browser. Recently, I have found that I no longer need it because I don't store logins and passwords in Firefox anymore on any of m… (read more)

Hi, I have a primary password set on my browser. Recently, I have found that I no longer need it because I don't store logins and passwords in Firefox anymore on any of my synced devices. But when I go to about:preferences#privacy , scroll down to the section about logins and passwords, uncheck the box that toggles the primary password on and off, the box still stays checked after entering my primary password to confirm. I'm sure my password is correct, as I wouldn't be able to login to my sync settings otherwise.

So why can't I disable my primary password? Is this some kind of bug?

Asked by nikolaipatricknp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Download

Please help me. Hi, I am trying to download songs from youtube to Itune, but it keep showing me error 522. how can I fix it? my email is [email removed from public] T… (read more)

Please help me. Hi, I am trying to download songs from youtube to Itune, but it keep showing me error 522. how can I fix it? my email is [email removed from public]

Thank you..

M. Patel

Asked by mrudupatel17 1 year ago

Last reply by tylermyung1337 1 year ago

  • Archived

Can't load yahoo mail

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem… (read more)

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem and I may have to stop using Firefox due to this. Why is this happening? What can I do? I haven't had a problem with any other website.

Asked by tinaoliver 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Incorrect site view

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it corre… (read more)

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Asked by pete50 1 year ago

Answered by pete50 1 year ago

  • Solved
  • Archived

Firefox crashes on using youtube

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a… (read more)

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Asked by maike9283 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Cisco Umbrella blocking several sites

I try to access several of my bookmarked sites only to have Cisco Umbrella block them. I unchecked the block sites" in the security settings to no avail. I have a right t… (read more)

I try to access several of my bookmarked sites only to have Cisco Umbrella block them. I unchecked the block sites" in the security settings to no avail. I have a right to access any site I wish. Also, Firefox is the only browser that does this to me. Please help.

Asked by rblumpr55 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Is there an add-on that improves Firefox's Add-on Search?

Apologies if this sounds harsh, but is there an add-on that improves on Firefox's incredibly inefficient add-on ecosystem, specifically, add-on management? Something simi… (read more)

Apologies if this sounds harsh, but is there an add-on that improves on Firefox's incredibly inefficient add-on ecosystem, specifically, add-on management? Something similar to what New Tab Override does for new tabs, but for the Add-on page?

In other browsers, it's a cinch to search for an installed extension: go to the browser's local Extensions page, and use the search field like any search engine, and get a list of candidates, if not the very one you wanted to see. Firefox, for some reason, wants you to scroll all the way down, including the disabled add-on section, while you carefully check every name, hoping you don't miss it (the many times I've jumped to the "Y" section to look for YouTube Enhancer, for example, and not finding it, going up one by one, only to find its proper name is Enhancer for YouTube).

That's fine for a few add-ons; it's time consuming and frustrating when you have a lot. There's a search field in the top left, sure, but instead of displaying what's already installed locally, it has to go online. Again, for some unstated reason I've yet to find (best guess: promotions). Also wondering why Cmd [or Ctrl for Windows users]+F4 doesn't work as it normally does for websites?

Is there another way that improves this method or eschews it entirely for one that's better?

Side Tip: when searching on addons.mozilla.org, don't use the drop down list with suggested add-ons. Always hit return to get the results; that way, you can use the back button to see the search results again, otherwise, you'll be typing the same keywords every time you want to check out the others.

Asked by 0zen 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Disable download window opening (Mac user)

Is there a way to stop the download window opening everytime I download something? Never happened before. It's really annoying as I download a lot and the window will cov… (read more)

Is there a way to stop the download window opening everytime I download something? Never happened before. It's really annoying as I download a lot and the window will cover a lot of the site I'm downloading from.

Asked by assets123 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Bookmarks are now separated into 2 groups

I am using version 98.0.2. When I open my "manage bookmarks" folder on my iMac, I see a top set of bookmarks and a bottom set of bookmarks. I never separated these 2 grou… (read more)

I am using version 98.0.2. When I open my "manage bookmarks" folder on my iMac, I see a top set of bookmarks and a bottom set of bookmarks. I never separated these 2 groups. They are all my original bookmarks. Why are there now 2 separate groups?

Asked by kafraone 1 year ago

Answered by cor-el 1 year ago

  • Archived

Bookmarks sidebar no longer available???

I use a MacBook, and the main thing I like about Safari is being able to have a bookmarks sidebar open all the time. However, I am trying Firefox for a couple reasons, an… (read more)

I use a MacBook, and the main thing I like about Safari is being able to have a bookmarks sidebar open all the time. However, I am trying Firefox for a couple reasons, and there seems to be no way to have a bookmarks sidebar open. All the Help topics on this say to click the Bookmarks button in the taskbar, but there is no Bookmarks button in my version. Has this been taken away? Is it possible to have a Bookmarks sidebar in Firefox on MacOS?

Thanks! :)

Asked by carol.teater 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago