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  • Archived

"Unable to log in at server. Probably wrong configuration, username, or password." When signing into Thunderbird for the first time on Linux Mint

When trying to use Thunderbird for the first time after a fresh install of Linux Mint (latest version, Cinnamon 21.3 Virginia if that helps), I try to sign into my gmail … (read more)

When trying to use Thunderbird for the first time after a fresh install of Linux Mint (latest version, Cinnamon 21.3 Virginia if that helps), I try to sign into my gmail but the error in the subject shows up. When going into advanced config, I get the error "Could not connect to mail server imap.gmail.com; connection refused." I have tried a lot of fixes on the internet, but with no success (things like allowing the ports necessary through firewall, using an app password, etc.). Oddly enough, I have also tried this with ubuntu23.10.1 and windows 11, but with the same result (which leads me to believe this is an issue with the app itself or just me being dumb). My configs are, as follows: Incoming Server: Protocol: IMAP Hostname: imap.gmail.com Port: 993 Connection Security: SSL/TLS Authentication method: OAuth2 Username: [my email]@gmail.com

Outgoing Server: Hostname: smtp.gmail.com Port: 465 Connection Security: SSL/TLS Authentication Method: OAuth2 Username:[my email]@gmail.com

Help?

Asked by us3rnameh3r3 1 year ago

Last reply by david 1 year ago

  • Archived

Thunderbird

Can I use Thunderbird and another email program on the same desktop? Thanks in anticipation of your help. Oops - just realised that you need another email to reply to me.… (read more)

Can I use Thunderbird and another email program on the same desktop? Thanks in anticipation of your help. Oops - just realised that you need another email to reply to me. My BTemail has gone wonky - that's why I am looking at Thunderbird!! Pleas contact me on piers.c@icloud.com

Asked by piers.carter 1 year ago

Last reply by david 1 year ago

  • Archived

Using Thunderbird on Godaddy Email Outlook will not bring over all folders

Godaddy a while back switched to Outlook365 I have installed Thunderbird and created an account and added the OWL for Exchange add-on So it has (as many have said) brough… (read more)

Godaddy a while back switched to Outlook365 I have installed Thunderbird and created an account and added the OWL for Exchange add-on So it has (as many have said) brought over the original inbox emails But the extra folders I have in Outlook from Godaddy did not migrate I see a lot of chat about IMAP and the server type in server setting says IMAP I have seem chat about adding subscribe folders but its never clear or a different version So I need some pointers on what needs done in outlook and what needs done in thunderbird

Thanks

Asked by ddahlman 1 year ago

Last reply by david 1 year ago

  • Archived

firefox for android

Why do I have to go to google to download this app? I do not use Google. If you are controlled by Google please let me know so I can make other choices. Is there an AP… (read more)

Why do I have to go to google to download this app?

I do not use Google. If you are controlled by Google please let me know so I can make other choices.

Is there an APK repository or on your site I can go to for the android app?

Thanks

Asked by poksalid 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can I save all account settings in a file to restore to a new Win 11 installation?

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking… (read more)

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking of biting the bullet and doing a clean instal. What I always find to be the biggest bedbug is setting up Thunderbird again, since I have about 6 accounts. Is there an easy way of making a copy of al the account settings to restore? Alternatively, do I simply copy back the profile(s)?

Asked by Tombarkas 2 years ago

Last reply by Matt 1 year ago

  • Archived

Unable to Import Local Folders from Apple Mail

I have done a Google search and asked ChatGPT how to do this and none of the solutions I have tried have worked. I have tried the ImportExportTools NG. I know how to brow… (read more)

I have done a Google search and asked ChatGPT how to do this and none of the solutions I have tried have worked. I have tried the ImportExportTools NG. I know how to browse to where the local folders for Apple Mail are stored in the Library folder on my Mac mini. I am running the current version of Mac OS Sonoma. I just don't know what to do. I want to move to Thunderbird email but I need to be able to migrate the Local folder with its' sub-folders in Thunderbird. Again I have spent many hours trying to accomplish this and am more technically more than the average user. One more thing. I currently do most of my work on my Mac but have an SSD attached to it where I run Linux Mint. The second issue is if I am able to import these Local folders into Thunderbird or either Linux or Mac OS will they sink to the other OS. What I have done with some other programs is that I have a partition on the SSD in my Mac mini that is formatted as exFAT. One example is the program Moneydance. Its' data is stored on this exFAT partition so that whether I am booted into Mac OS or Linux my data is current. I feel there has to be another Mac OS Sonoma user who has found a way to accomplish this.

Asked by mozilla533 1 year ago

Last reply by Matt 1 year ago

  • Archived

Not able to connect to IMAP/SMTP account with correct settings

Hi, I am trying to add my work email account in Thunderbird, but for some reason the settings do not work in my case. It's really strange, because somebody else from my … (read more)

Hi,

I am trying to add my work email account in Thunderbird, but for some reason the settings do not work in my case. It's really strange, because somebody else from my work is able to connect to their account with the same IMAP/SMTP server settings.

I am using a web2mail Email account and I already had a 2 hour long session with their support trying to find out what the problem is, but it seems that there is no issue on their end. The support there was able to use MS Office Outlook to connect to my account without any issues. And as mentioned before, my colleague is able to connect to her account using Thunderbird. And also, I was able to connect to my account using Spark with essentially the same server settings!

I really don't understand why Thunderbird cannot log in to MY account specifically. I tested it on two different computers with the same result. The error message is in the attached screenshot.

One more strange piece of information: If I change from IMAP to POP3 (with port 995), then it lets me add the account, but is not downloading any emails...

Asked by W P 1 year ago

Last reply by david 1 year ago

  • Archived

Automatic duplication of data from Cloudfare when I use my VPN

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when … (read more)

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when I download a file it appears to download it automatically to Cloudfare as the volume is almost the exact double of the file size and double the amount as measured through my VPN. Could this problem be associated with the DNS over HTTPS feature. I've changed this setting so that Cloudfare doesn't load anything automatically, but there is no change. Is there another automatic Cloud setting I should change or could this problem be independent of Firefox. Thank you. -Reply to moderator Co-rel "answer": @Co-rel, You are not answering my question. And are you inferring there could be a bug in my Firefox version and I would need to debug it myself? I am asking if there is a default setup in association with Cloudfare which would record all of my traffic and/or downloads. I've canceled the default DNS to HTTPS Cloudfare default. Is there another automatic default service clouding to Cloudfare storing our data automatically built-in Firefox? My Traffic and Data Monitor Glasswire records or measures my traffic as anticipated when I browse without using my VPN. But when I use the VPN the data count is doubled and what newly appears on the register is the URL of Cloudfare which is the same size approximately as the file downloaded, doubling the traffic. I tested by isolating a simple maneuver of downloading a single 150 Mb file. I did it twice with the same result. I did the same thing twice with a 1 Gb file last Wednesday, got the same results.

Asked by cubitus700 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't copy messages or folders from Local Folders to Gmail IMAP account

I installed Supernova after almost 2 decades away from Thunderbird. I created an Supernova IMAP account connected with my Gmail account. It was orders of magnitude easi… (read more)

I installed Supernova after almost 2 decades away from Thunderbird. I created an Supernova IMAP account connected with my Gmail account. It was orders of magnitude easier than using Outlook.

I need to copy a folder hierarchy of Thunderbird emails form 2 decades ago into my Gmail account. They take the form of associated *.msf files and, for each, either an extensionless MBOX file or a *.sbd subfolder with the same filename stem as the *.msf file. Copying these into Supernova's Windows folder for its "Local Folders email folder did the trick. I can see the old folder hierarchy and the messages therein. See Note [1] below.

I tried to Ctrl+Drag the folder tree into the Gmail account, which causes some of the folder tree to be created, but none of the messages. I tried copying the swath of messages for each folder at a time, but nothing happens. I even tried copying an individual message, but no luck

I assumed that this is because the Gmail tagging system is not compatible with idea of *nested* folders. So instead, I created *one* folder with the same name as *one* of the old Thunderbird message folders. I then tried Ctrl+Drag'ing the swath of messages in that old Thunderbird folder into the corresponding Gmail folder -- nothing happened.

I even tried dragging *one* message from the old Thunderbird folder into the Gmail folder. Again, nothing happened.

How can I copy folders in Supernova's "Local Folders" into my Gmail account? Alternatively, if I set up a corresponding folder in the Gmail account, only 1 level deep to be compatible with its tagging system, how can I copy swaths of messages from a Supernova "Local Folders" folder into the Gmail folder? Failing that, is it possible to copy one message at a time?

Notes [1] This is posted at https://support.mozilla.org/en-US/questions/1440091. Unfortunately, I can follow-up with the answer. I get the message " An Error Occurred: Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes."

Asked by Andrew Hancock 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Open hierarchy of Thunderbird email folders from 2 decades ago

I installed Supernova after almost 2 decades away from Thunderbird. I created an Supernova IMAP account connected with my Gmail account. It was orders of magnitude easi… (read more)

I installed Supernova after almost 2 decades away from Thunderbird. I created an Supernova IMAP account connected with my Gmail account. It was orders of magnitude easier than using Outlook.

I need to open a hierarchy of Thunderbird email folders from 2 decades ago. They take the form of associated *.msf files and, for each, either an extensionless MBOX file or a *.sbd subfolder with the same filename stem as the *.msf file.

I thought that I could simple navigate within the Supernova GUI to open the MSF file, but all it does is show the text of the MSF file in a separaste tab from my email. No hierarchy of folders appears in the email folder pane.

I realize that I can explore 3rd party tools, but these old files are native Thunderbird files. Surely there is a way to open them?

Asked by Andrew Hancock 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Is there a limit to the size of .mbox files I can import into my local folder?

Is there a limit to the size of the "All Mail" folder that appears in Thunderbird after performing the following steps? (1)Export your Gmail data using a browser. (2) Unz… (read more)

Is there a limit to the size of the "All Mail" folder that appears in Thunderbird after performing the following steps? (1)Export your Gmail data using a browser. (2) Unzip the data downloaded in (1). (3) In Thunderbird, change the destination of the local folder to the folder extracted in (2) and restart Thunderbird.

Operating environment OS: Windows 11 Thunderbird version: 115.7.0

Asked by seiya.ishizawa 1 year ago

Last reply by david 1 year ago

  • Archived

New Computer. Installed Thunderbird. It doesn't remove deleted items from the server. No Contacts. What do I need to do?

New Computer. Windows 11. I installed Thunderbird. I get my email. It doesn't delete any deleted emails from the server. Also, contacts did not come over. I must ha… (read more)

New Computer. Windows 11. I installed Thunderbird. I get my email. It doesn't delete any deleted emails from the server. Also, contacts did not come over. I must have set something wrong. What do I need to do?

Asked by eparker57 1 year ago

Last reply by david 1 year ago

  • Archived

Folders in my email ???

Hi All. I have had to buy a new pc as my old one died. I have updated the new new pc and am currently downloading all my emails but wondered if the all the separate fold… (read more)

Hi All. I have had to buy a new pc as my old one died. I have updated the new new pc and am currently downloading all my emails but wondered if the all the separate folders i had on my old pc ( in the firebird email app ) will be copied as well or have i lost them? Also if they are not downloadable i still have the hard drives so would they be on there somewhere ? Thanks for any help

Asked by danhayj 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

Adding new/additional email address

I have been assigned an email address to use with the non-profit I have just joined. I keep getting "unable to log in @ server. Probably wrong configuration, username or… (read more)

I have been assigned an email address to use with the non-profit I have just joined. I keep getting "unable to log in @ server. Probably wrong configuration, username or password." I am putting in the correct information.

Please help.

Asked by dkupchak1 1 year ago

Last reply by david 1 year ago

  • Archived

Backup Utility

I have been using and sending support to T-Bird for 20+ years. I used to use mozbackup to backup and or move my installation. However, I am not sure it works with the new… (read more)

I have been using and sending support to T-Bird for 20+ years. I used to use mozbackup to backup and or move my installation. However, I am not sure it works with the newer version(s) of T-Bird and I do not want to mess up my installation.

Please create a backup utility so I can archive my installation and emails so it can be moved in total to a new or another computer seamlessly.

Thank you!

Asked by terry116 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

How to revert back to previous version?

I get that the wonderful people at Thunderbird want to create the best software, but what happens when an update occurs that takes away a much loved and much used feature… (read more)

I get that the wonderful people at Thunderbird want to create the best software, but what happens when an update occurs that takes away a much loved and much used feature? Surely we can all have a say if we want a feature to remain? Last year I noticed sometime that I could no longer click a dropdown and check for messages on just 1 of the accounts I hold. I am not forced to check all of them which is time consuming and can be off putting when I am just looking for one email. Especially when so many companies now ask us to check an email for 2FA. That single change has impacted the way I use Thunderbird and how effective it is for me. If developers are not prepared to give back features we want, then at least offer us the ability to revert back to older versions. I've turned off updating now and won't update Thunderbird again as I am too worried I will lose more features that I use daily. I am happy to accept a 'security risk', and not get 'feature updates' that I neither asked for nor even know what they are. If 'kindness is at the heart of this community', then show some kindness and someone explain how to revert back to a previous version without losing all of my messages, filters etc? I should say I am using Thunderbird Portable on windows 10 and the current version of Thunderbird is 115.7.0 (64-bit)

Asked by cafacreme 1 year ago

Last reply by sfhowes 1 year ago