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  • Archived

firefox constantly freezing on different website

the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use… (read more)

the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use chrome but firefox is unstable. It freezes and I have to open task manager to try to close it and there are dozens of firefox tasks running.

Before you ask: this is a new laptop, windows 11 is updated, all the drivers, etc are updated too. I do not use extensions.

Asked by k stephens 2 years ago

Last reply by zeroknight 2 years ago

  • Archived

This video can't be played

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. B… (read more)

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

Asked by Clay 2 years ago

Last reply by zeroknight 2 years ago

  • Archived

suddenly im getting no sound on this browser

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and … (read more)

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and Chrome plays youtrube sounds just fine. I listen on headphones and when i unjack, i still can only hear Chrome's browser play sounds. It seems like its not my comp, its the browser itself and it's only happened recently. i have yet to uninstall the browser and re-install, but i think if i use the Mozilla backup program to save my bookmarks, it will save whatever setting is causing the problem as well and re-installing will get me nowhere. anyone have any clue? i'm sure it's something simple but i cant figure it out

Asked by judgeraye 2 years ago

Last reply by hamzaseo456 2 years ago

  • Archived

Azure DevOps unusable in Firefox

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all … (read more)

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all and most pages take a long time to load if they load at all. Various features also take a long time to load or don't work at all (examples include adding a reviewer, referencing a story with #, etc.). Anyone else experience this?

It works well for maybe an hour, and after a couple of days it makes no sense anymore.

Now I'm using firefox containers with a container only for Azure Devops and seems working better but ... Curious thing is that it pops up and asks for credentials periodically every 5 or 10 minutes. Well, unless the boxes are already filled up with the credentials.

Thanks,

Asked by leo87 2 years ago

Last reply by leo87 1 year ago

  • Archived

insecure website unblock

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for year… (read more)

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for years? Is there a simple way to turn off all the security stuff so I don't have to waste hours trying to find a solution? Is there a simple way to ask a question to get a meaningful answer without all the flak that means nothing to an average user? Does anyone at Firefox care about the average guy trying use his browser without unnecessary security lockdowns? If anyone can answer yes to these questions, perhaps you can give me a dumbed down version of the simplified questions. I just want to play sudoku from free-sudoku.com all I get is a lock with a bar through it. on the U'RL box. It just started 3 days ago after years of non-interference. When I click on the lock I don't have an unblock button in the popup. Why does firefox just put one there instead of just an arcane hours long wild goose chase to look for non-solutions. Yeah, I am frustrated over unilateral browser lockdowns.

Asked by nijoani 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Opening my X (Twitter) page

Started using Firefox as my default a few days ago. Whenever I open Twitter, I'm taken to my Notifications screen instead of my Home screen. Not THAT big a deal, one clic… (read more)

Started using Firefox as my default a few days ago. Whenever I open Twitter, I'm taken to my Notifications screen instead of my Home screen. Not THAT big a deal, one click gets me where I want to be, but still a minor annoyance. Maybe it takes me to that page if I have some new notifications? Any ideas? Thanks in advance.

Asked by dkxkee 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How delete Google as the default search engine

Tell me how to delete Google as the default search engine & replace it with another one. If I can't do this I will remove Firefox and also the Mozilla VPN from all m… (read more)

Tell me how to delete Google as the default search engine & replace it with another one. If I can't do this I will remove Firefox and also the Mozilla VPN from all my computers. I have used Firefox for years and supported Mozilla. As far as I'm concerned you people have lost your way if you do not give people the option to change their default search engine.

  • Archived

Reminders in Firefox

I'm searching for an add-on for Firefox that will allow me to create reminders, access them, and be reminded when they come due. So far my searches have been in vain. I… (read more)

I'm searching for an add-on for Firefox that will allow me to create reminders, access them, and be reminded when they come due. So far my searches have been in vain. I found a couple and added them but cannot find any icon that allows me access pending reminders nor have any that I thought I set up popped up when due.

I spend the majority of my time online in Firefox and would much prefer to control reminders there.

Can anyone recommend an add-on (or a feature I've overlooked) that will handle reminders in Firefox?

Asked by rabbit 1 year ago

Last reply by rabbit 1 year ago

  • Archived

Merge old history with new

I began this conversation here. Sorry I didn't follow up. Add old history to new cor-el mentioned "The only way to merge history is by using Sync". Does "merge" mean… (read more)

I began this conversation here. Sorry I didn't follow up.

Add old history to new

cor-el mentioned "The only way to merge history is by using Sync".

Does "merge" mean like it sounds, to combines the content, or does it mean the latest will overwrite the oldest, or one will overwrite the other under other conditions?

Asked by noel_envode 1 year ago

Last reply by cor-el 1 year ago

  • Archived

CyberArk Extension ID

I'm looking to allow the CyberArk extension for FireFox, via our GPO. I am not seeing the application ID for the extension, which is needed. I'm hoping that you folks can… (read more)

I'm looking to allow the CyberArk extension for FireFox, via our GPO. I am not seeing the application ID for the extension, which is needed.

I'm hoping that you folks can provide that ID.

Thanks!

Asked by dlacivita 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (read more)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Asked by Adrenoreceptor 2 years ago

Answered by Adrenoreceptor 2 years ago

  • Archived

Losing all tabs when closing FF on MacOS with the red cross at the top left

Hi, I use the latest FF for MacOS. When I "close" Firefox by clicking the red cross in the top left corner of the window, I lose all open tabs when I start again despite … (read more)

Hi,

I use the latest FF for MacOS.

When I "close" Firefox by clicking the red cross in the top left corner of the window, I lose all open tabs when I start again despite having the option of restoring the previous session checked. When I "close" the whole thing (right click on FF in the Dock, Quit, and then re-open), all my tabs are back normally.

So basically every time i click this red cross, by mistake or not, I lose anything that's open.

Feels like I did not have this issue before.

Anyone has a workaround or experiences a similar issue?

Thanks!

Asked by AussieUser 2 years ago

Last reply by cor-el 1 year ago