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  • Archived

Known issues for 4+ years. Choppy videos, user interaction fails.

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix. Sw… (read more)

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Asked by ItzWonder 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Video playback not working

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy… (read more)

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy to reproduce on Reddit by browsing any video-heavy subreddit. Leaving a broken video in a tab seems to infect the rest of the browser across websites; if a broken video from site A is open in another tab, videos on site B won't play.

Sometimes quitting and restarting Firefox is enough to temporarily get video playback working again; sometimes I have to manually clear the browser cache; at least once I've had to reboot my phone.

Screen recording with symptoms: https://youtu.be/5O6FOax7ozA

Device is a Sony Xperia I V

Asked by Jens Lyn IV 2 years ago

Answered by Jens Lyn IV 1 year ago

  • Archived

Fullscreen bug and low fpa

When I want to watch a video on fullscreen on my Samsung tablet, Firefox minimalizes throws me to my homescreen. After I go back to Firefox, the video is choppy and has a… (read more)

When I want to watch a video on fullscreen on my Samsung tablet, Firefox minimalizes throws me to my homescreen. After I go back to Firefox, the video is choppy and has a low fps. I fix it by forward and rewind the video by clicking on the side of the screen. Very annoying. Browser is up to date, please help

Asked by iceman-studio 1 year ago

Last reply by iceman-studio 1 year ago

  • Archived

Disable playing videos in background/locked screen in Firefox Android

Hi. first of all, your android app is awesome. That you can listen to videos or YT videos when the app is minimalized or the phone screen is locked is great feature. BUT … (read more)

Hi. first of all, your android app is awesome. That you can listen to videos or YT videos when the app is minimalized or the phone screen is locked is great feature. BUT I am not used to it and I would prefer to change the settings so when I lock the screen the video automatically pauses and does not keep playing....

Any way to achieve that??? Thanks !

Asked by johnykember 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android 14 Battery Drain with all of Firefox Versions

Hello, I'm facing a severe battery drain issue that occurs with all of the current Firefox versions for Android (Stable, Beta, Nightly). I have noticed that the problem … (read more)

Hello,

I'm facing a severe battery drain issue that occurs with all of the current Firefox versions for Android (Stable, Beta, Nightly). I have noticed that the problem mainly arises when I have played any type of video through the browser, such as a YouTube video or any auto-playing html video through a website. And I don't mean that the battery drain occurs WHILE I have the browser open, I mean in the background, after I have exited Firefox. I have also installed GSAM battery monitor with the necessary ADB battery stats permission given, and it seems that the "Video On" wakelock is always on with Firefox. It's like that the thread that plays the video has not stopped, even if I have force closed Firefox, and killed the video tab. For example, I'm attaching two screenshots from the battery monitor, where I have previously opened Firefox and played a video for like 15 seconds (see the "Audion On"), then immediately closed all the tabs and force closed the application. As you can see, the "Video On" has not stopped, like the "Audio On" wakelock, and continues to count (35 minutes). This may go on forever, such as if I leave the phone at night, I'll wake up the next day with Firefox video wakelock displaying something like 15 hours of playback (something that of course, is not true). The only way to stop the drain, is to restart the phone and not open Firefox.

Though, the issue may not even be related with video playback. I have read in the forums (like here: https://support.mozilla.org/en-US/questions/1432706) that other people are facing this issue as well, and worked around it by not using Firefox as the default browser. I have not tried it but, even if it works, this is not at all convenient. Other posts on reddit that verify the same issue I am having: https://www.reddit.com/r/pixel_phones/comments/18xh7w3/why_is_firefox_using_all_this_battery_i_havent/ https://www.reddit.com/r/zenfone/comments/18zlow0/since_android_14_video_seems_to_be_the_top/ https://www.reddit.com/r/firefox/comments/174d13d/firefox_excessive_battery_usage_on_android/

I do not wish to switch to chromium based browsers. Please take a look at the issue and let me know. Thanks a lot.

Asked by Kelsios 2 years ago

Last reply by Kelsios 1 year ago

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YouTube sometimes redirects me to the YouTube app and signs me out on Firefox

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me ou… (read more)

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me out of the YouTube site on Firefox too… I have no idea how to fix this, I tried everything I could think of

Asked by GuyWithAHat 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Videos stutter

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it no… (read more)

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Asked by marianiiccolo 1 year ago

Last reply by Axel 1 year ago

  • Archived

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 2 years ago

Last reply by tomaszuk 1 year ago

  • Archived

can't use YouTube....... everything is too slow...???.?..

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must… (read more)

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must know ... So don't ask me just fix it!!!!!!

Asked by Leon.Jaeggi 1 year ago

Last reply by Paul 1 year ago

  • Archived

Buttons do not respond to clicks when playing an iframe video on the Firefox browser on Android.

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while … (read more)

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while it functions correctly in the Firefox browser on iOS.

Is this a default behavior.

Asked by Ajithkumar Selvaraj 1 year ago

Last reply by Ajithkumar Selvaraj 1 year ago

  • Archived

Firefox Mobile Webside Ad Frames causes Lags (Reboot sonetimes needed)

Hi Guys! Can high resources eatin' (maybe graphics, IDK) Ads, for Me in the Webside embedded and (sometimes) with 'movie' like movement decorated, automatically get bloc… (read more)

Hi Guys!

Can high resources eatin' (maybe graphics, IDK) Ads, for Me in the Webside embedded and (sometimes) with 'movie' like movement decorated, automatically get blocked?

My phone runs slow, 'even' with just 1 Tab open and only Firefox Mobile App on the phone active.

Sorry, I can't see the field I type in currently, maybe I writ a bad layout right now, but content matters XD.

Regards from Germany, Johannes

Asked by JohannesPaulHoffmann 1 year ago

Last reply by JohannesPaulHoffmann 1 year ago

  • Archived

Firefox for Android crashes or freezes after sometime it is put in the background

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio woul… (read more)

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio would just stop and i would find either that firefox was still open but unloaded all the tabs, or that it simply crashed. I thought this was a thing that solely happened when playing audio in the background but then i noticed that it is actually a general problem when firefox is kept open in the background. It doesnt happen after a set amount of time, sometimes it happens immediately, sometimes after like 10 minutes that it is kept in the background. How can i fix this? its very annoying.

Asked by emixy06 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Fullscreen "exited" automatically

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but aft… (read more)

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but after merely half a minute, the screen orientation goes back to vertical mode automatically, which is not happening when I began to use Firefox android months ago. Watching same website on different browsers, only Firefox goes wrong, so I think this should be Firefox's bug.

Asked by LineCatOvO 1 year ago

Answered by LineCatOvO 1 year ago

  • Solved
  • Archived

Volume dips down at the start of anything with sound - YouTube videos, MP3s, etc.

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s em… (read more)

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

Asked by cinematic6436 1 year ago

Answered by cinematic6436 1 year ago