• Solved
  • Archived

Font Size for Inbox Messages

I got a new laptop and transferred Thunderbird from old to new computer. Now the font for messages in my inbox is very small. How do I increase the font for the text of… (read more)

I got a new laptop and transferred Thunderbird from old to new computer. Now the font for messages in my inbox is very small. How do I increase the font for the text of messages in my inbox. Was much larger on old PC. I have been able to increase font on messages I send, but can't find anyplace to increase inbox.

Asked by ldkalmbach 2 years ago

Answered by YongHan 2 years ago

  • Archived

My touchpad scrolling has stopped working for websites (including the Firefox website!).

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfw… (read more)

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfway on the page. Sometimes up and down keys for scrolling do not work. However, I can scroll in Windows with no problem. Any help would be appreciated.

Asked by william.hirshman 2 years ago

Last reply by YongHan 2 years ago

  • Archived

Thunderbird stopped downloading mail for one account Microsoft

Thunderbird stopped downloading email for one account on 24/4/22, been working fine for years, 3 accounts set up on the one install and other 2 are still working fine. Up… (read more)

Thunderbird stopped downloading email for one account on 24/4/22, been working fine for years, 3 accounts set up on the one install and other 2 are still working fine. Updated to newest ver. then tried a fresh install on a seperate machine and exactly the same, downloads mail up to 24/4/22 and nothing after it. Set up on POP3 checked settings against others all good. When you do a download the bottom banner shows breifly how many new mails are on the server but it doesn't download them and doesn't show any fault!? Any help would be much apreciated.

Asked by mtb1194 2 years ago

Last reply by mtb1194 2 years ago

  • Archived

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

Hi, I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefo… (read more)

Hi,

I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox), I get the error message as mentioned in the subject.

I tried to understand why this occurs. A quick Google just leads me to an issue with the Microsoft domain, and what I can understand was a Firefox bug.

Trying to figure out if it is a problem with Firefox, or a problem with the certificate. Any thoughts?

Asked by gustav6 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Web Page Navigation Problem (PgDn)

I am having a problem using "Page Down" with Firefox 99.0.1 64 Bit on Windows 10. Specifically, when I click on the "PgDn" button the page only goes down for a few clicks… (read more)

I am having a problem using "Page Down" with Firefox 99.0.1 64 Bit on Windows 10. Specifically, when I click on the "PgDn" button the page only goes down for a few clicks then it goes back to the top of the page on the next click. I am having the same problem with "Arrow Down," "Mouse Wheel Down," etc.

Asked by lmoore44052 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

How to get rid of leftover separators in bookmark menu?

I removed everything from the bookmarks menu that I don't need. Now there is a battery of separators left, consuming menu space. See attached screenshot of German Firefox… (read more)

I removed everything from the bookmarks menu that I don't need. Now there is a battery of separators left, consuming menu space. See attached screenshot of German Firefox version.

How to get rid of at least four of those five separators?

Also, it would be great to have all my bookmarks at the top of the menu, while all that stuff I rarely need (Show bookmark sidebar, More bookmarks, Bookmars symbol bar ...) is at the bottom. Is there an way to change that?

Asked by peter596 2 years ago

Answered by cor-el 2 years ago

  • Archived

Firefox is not allowed to view a web page

Hello I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot) Firefox Can’t Open This Page To protect your security, acco… (read more)

Hello

I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot)

Firefox Can’t Open This Page To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window

Everytime I try 'open it in a new window' it just takes me to my Google site 'sign in' page.

Help!!!!!!!!!!!!!!!!

Asked by acwilkes219 2 years ago

Last reply by cor-el 2 years ago

  • Archived

can't send emails

what link do I need? I have a problem sending emails from Thunderbird & was wondering what link I need to direct my question to the right people who can assist I do… (read more)

what link do I need? I have a problem sending emails from Thunderbird & was wondering what link I need to direct my question to the right people who can assist

I do have an error message I can send you, but would like to know where exactly to send my question before I attach the error message. But I guess I will attach it to this message just in case you can help

Thank you

Asked by hap 2 years ago

Last reply by christ1 2 years ago

  • Archived

Firefox Unique Identifier

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic. If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#produ… (read more)

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic.

If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#product-desktop-release there will be a unique identifier, but if download it here https://ftp.mozilla.org/pub/firefox/releases/ There won't be such an identifier.

So, which is the better option since i know little about mozilla.org not sure if it's secure. Also when i download from the first link, what will the unique identifier track exactly since i open my browser and paste the URL for download, i don't come to the downloadsite from any other site or search result, i directly go there, so what will happen with the identification in that case? I know i had a similar thread before, but question is still open.

Asked by Firefox_Beginner 2 years ago

Last reply by Paul 2 years ago

  • Solved
  • Archived

Firefox 99 is not applying the chosen content action for MSMoney OFX files - deosn't matter what action is chosen it just saves

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now … (read more)

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now only save the file. Even if I choose "always ask" it still just saves the file - never asks what to do with it (save or open with). Please fix this. It's worked fine for decades and now doesn't work at all. I tried adding images to show what happens but the ones that show what FF is doing and the FF settings won't upload. Only the banking download page images will upload. They just show that I pick MSMoney as the download format.

Asked by nvanbeancounter 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

I cant find my bookmarks and saved passwords.

My laptop crashed. I got a new one but I cannot remember what my login info is for firefox. I had lots of saved passwords and bookmarks that I need to get back. I tried… (read more)

My laptop crashed. I got a new one but I cannot remember what my login info is for firefox. I had lots of saved passwords and bookmarks that I need to get back. I tried the two email addresses that I would have used and neither of them can access my old passwords and bookmarks. In fact, with either login I used I get the same saved passwords and the same bookmarks.

Asked by bullseyedisc 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Wrong name and Email is displayed in one-line list of Emails

The Bruce Porter above is correct but as you can see the highlighted Email is wrong - it's actually for Stuart Zall! I restarted Tbird in troubleshooting mode and that d… (read more)

The Bruce Porter above is correct but as you can see the highlighted Email is wrong - it's actually for Stuart Zall!

I restarted Tbird in troubleshooting mode and that didn't help. Very frustrating to not be able to correctly sort by recipient (in my Sent folder) nor trust it really is the person I'm looking for!

Thanks, Kaarl

Asked by Kaarl 2 years ago

Last reply by david 2 years ago

  • Solved
  • Archived

User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (read more)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Asked by edubling 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Dark Theme

I don't actually have a problem or question. In regards to Thunderbird, I was looking for a solution for a dark theme, and it lead me to a two year old answer that mayb… (read more)

I don't actually have a problem or question.

In regards to Thunderbird, I was looking for a solution for a dark theme, and it lead me to a two year old answer that maybe out dated.

What I did find out i that the answer should now say to go to Add-On Manager, and usually a dark theme is ready to be selected.

I'm afraid people might not find it because they will try to follow directions that will only be frustrating.

Asked by Ted 2 years ago

Last reply by Ted 2 years ago