All Products Support Forum

I'm having a problem selecting articles that I would like to share with personal friends - i.e. grandaughter to their e-mails. (Not Facebook or Twitter, etc.). This used to be available but not accessible now. Some websites have this feature, but others do not.

Please advise. Betty

First of all, sorry my english.

I want to ask...

when i add a new url in my bookmark, star which is located end of the url bar, is blue. so i can realize when i visit the web site is added in my bookmark before.

But, url is case sensitive. when the url has upper or lower letters, bookmark star is not blue. forexample,

https://www.twitter.com/bmw is added in my bookmark. when i visit the website bookmark star is blue. but https://www.twitter.com/BMW is not.

so how can i disable bookmark star case sensitivity for same urls?

Thanks all.

My wife lost her driver's license. In Nevada you can order a replacement online. You need data from the license to get a new one. If I had the license to get the data, I wouldn't need a replacement. I know the data I need is in the site data in Firefox. How can I find it? I see all sorts of ways to clear the data, but no way to view it.

I set my account as default, how do I undo it.? My wife can no longer use her account. My email is: xxxxxxx@xxxxxxxxxx.xxx

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

What's the current instruction for deleting IRLs from the address bar pull down menu? This is not about the history, per se, of having been to any location. All I would like to do is delete several extraneous IRLs that are in the pull down menu which I don't need or rarely use, at least from that location.

Thanks.

I continue to get this message "secure connection failed" while trying to access this site : www.courts.mo.gov. I can practically get any other site with firefox, google or internet windstream. Please advise or FIX. Thank you much!

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done anything different. I have been using Firefow for over ten years and found it to be reliable and excellent however over the last months it is no longer reliable, extremely slow and hangs. On top of that I now have this recurring issue with saved passwords. The version is apparently up to date and I don't think has been updated within the last two days, but so frustratingly it seems you have taken an excellent product and turned it into a steaming pile of dung.

If I can't get this issue resolved effectively and immediately I really dont't see the point in continuing to use the product as I'm spending too much time trying to resolve issues that were never before a problem.

Firefox on PC. I had an icon on the toolbar for Google Translate, then a Firefox update came along and the icon disappeared. Google Translate as an extension is still there but can only be accessed using CNTLSHIFT keyboard keys. I cannot drag and drop Google Translate back onto the toolbar using Other Tools/Customize Toolbar or any other way I could think of. The curious thing is, I have another PC that I believe has gone through the same update process and the icon is still there. What happened?

Used firefor for well over 10 years never a problem. but today i try to get google to load and i keep getting. the message below.

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this web site requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the web site, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

I'm running Windows 8.1 64bit, and a 64bit install of Firefox

Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and then crashes.

Every. Single. Time.

I have submitted several crash reports over the years. What is happening and how do I stop it?

Also, why does it clear my clipboard? I Ctrl-C'd a url before closing it just now, and after it crashed and a restarted it, Ctrl-V was empty.

on my home page at Firefox which reads : Curently, at AT&T, YAHOO

trying to read stories below, I can only View the first picture, all the rest are blank..help’ for ‘Firefox’

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing.

I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu Search bar Bookmarks Toolbar Tab bar

(yes, I AM old. I've been using Firefox since Version 1 and this particular style works for me, developers be damned.)

The tab bar is completely missing. Firefox knows how many tabs I have open (it warns me when I try to exit) but doesn't show any. The area that the Tab Bar used to occupy is simply empty.

Any ideas on how to fix? (Yes, I have done the Google.)

Hello, I have a Windows 8.1 Lenovo ThinkPad. I'm legally blind and need to use screen magnifier software (Zoom Text Fusion) in order to use a computer. I like Firefox. I've observed that Firefox has been updating software quite often. In fact, some days it's more than once. Can you please chill on that, limiting the updates to once a week or so? Every time Firefox requires me to update, my laptop freezes for some reason and I must reboot and open documents again and again.

I'd also like to bring to your attention that the text using Firefox browser was once black and crisp using my screen magnifier. Approximately eight months ago, it has changed to grey and fuzzy. This doesn't happen on all web pages but most. Can you please fix that also? The Fusion people say they can't do anything about this as "Firefox broke the accessibility by updating the browser". Can you please partner with them to get this straightened out? I need my black crisp text back! I also recommend you do Firefox software testing with folks like me who use this sort of software to be sure they play well with each other before releasing updates.

When using my screen magnifier, some of the magnified words disappear off of the screen. In order to see the rest of the words, I must pan with my mouse. This is not very efficient. Is it possible for you to work your magic so that words wrap to the next line automatically when things are magnified? This is possible when using my Note 5 phone using Chrome browser, haven't tried it with Firefox.

Please don't forget about folks like us. There are many of us who use screen magnifiers. Thanks!  :)

Hi I've updated to version 93.0 on a Windows 8 laptop. I try to support a website for a camera club that I'm a member of. The problem I'm having is that when I go to the website http://cranburydigitalcameraclub.org/ and try to click on any of the dropdown menus, nothing happens. e.g. Hover over Calendar and they click on Main calendar. I've tried this with Chrome and it works there. Another member has spotted the same behavior.

I'll guess that it is java related. Did something change recently? I know java hasn't been supported but this has worked for several years now.

thanks in advance Will

Since upgrading to Firefox 93.0 I am having problems with memory and low memory warnings. Playback is choppy and will freeze making the computer and Firefox unusable. I get " Firefox not responding" constantly. I like Firefox and want to continue to use it. Will you be issuing a fix? I hope that this problem will be resolved soon. Is there a way to restore a previous version of Firefox so that I may use the internet. Thank you, Steve