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Fire Fox browser will no longer support Sam's Club Credit card website.

I've used your firefox for my browser for many years and now Sam's Club Credit Card website says you do not support it. Help me fix it for samsclubcredit.com … (read more)

I've used your firefox for my browser for many years and now Sam's Club Credit Card website says you do not support it. Help me fix it for samsclubcredit.com

Asked by Jodi 2 years ago

Last reply by FredMcD 2 years ago

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My website session variable is being cleared - intermittently

My application www.myfloorschedule.com has always worked well with Firefox. Beginning last month users report that they are being taken back to the home page while trying… (read more)

My application www.myfloorschedule.com has always worked well with Firefox. Beginning last month users report that they are being taken back to the home page while trying to work in the application. This occurs intermittently. Internally, our code does returns you to the home page when the session variable is null. I am able to replicate this problem. It occurs all the time when I turn on strict privacy. But with strict privacy off, it still occurs, although not on every page, all the time.

I suspect Firefox because testing with Chrome and Edge give no similar problem.

Thanks for any ideas on this. Terence

Asked by terencew 2 years ago

Last reply by cor-el 2 years ago

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Wordle showing blank screen since I updated Firefox yesterday

On Android, the page https://www.nytimes.com/games/wordle/index.html is showing as a blank screen since I updated Firefox yesterday. On a private tab it shows correctl… (read more)

On Android, the page https://www.nytimes.com/games/wordle/index.html is showing as a blank screen since I updated Firefox yesterday.

On a private tab it shows correctly but I would rather not lose my statistics. I haven't tried deleting cookies on that site in case it deletes my statistics. I found a reddit thread from a couple of months ago that suggests deleting specific cookies but I don't know which ones or how, or if that is different from deleting "all cookies and site data" for the nytimes website, which I haven't wanted to risk doing yet. I've tried turning "enhanced tracking protection" on and off but it changes nothing.

Any help appreciated.

Asked by WordleHelp 2 years ago

Last reply by YongHan 2 years ago

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Media Content not loading across websites

The Mozilla Firefox [99.2.0 (Build #2015874209)] for Android is not loading any media content (excluding images) across websites. YouTube doesn't work , it loads the page… (read more)

The Mozilla Firefox [99.2.0 (Build #2015874209)] for Android is not loading any media content (excluding images) across websites. YouTube doesn't work , it loads the page but not the video itself . I tried Chrome and it works fine. It is the same for every other content streaming websites. The audio/video simply doesn't load. It will be great if you would fix it since now I am forced to use chrome rather than Firefox. Thankyou

Asked by havisvh35 2 years ago

Last reply by Paul 2 years ago

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Cannot login to online banking account in Firefox

I'm helping my elderly neighbour. She sought help because she can no longer login to her online banking account in Firefox. The problem is confined to Firefox. If she use… (read more)

I'm helping my elderly neighbour. She sought help because she can no longer login to her online banking account in Firefox. The problem is confined to Firefox. If she uses Edge, she logs in without any problems.

She is using Windows 10 pro 64-bit.

I have an account with the same bank and when I tried to login to my account I received the same error.

I attempted to uninstall Firefox and was prompted to Refresh Firefox instead; this I did and it took some 15 minutes to complete the refresh process. But still the problem persisted.

I then uninstalled Firefox; downloaded the Firefox install package and installed it. This also started a Refresh process which this time only too about 10 seconds. However, still the failure to login to the bank account persisted.

The bank error code is CA_500.IDP_402 but this does not provide any clues to the cause of the problem.

Of course, she could just switch to using Edge but she is familiar with Firefox and would rather not chnage browsers.

Are there any suggestions to investigate and resolve this issue?

Asked by Kullaroo 2 years ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Using the 'Chat' facility on the HSBC website

Hi, Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'… (read more)

Hi,

Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'm no technician (I deliberately use Firefox because I believe in Mozilla's business principles, not because I think Firefox is technically superior to other browsers - although I'm quite prepared to believe that it is) but I can follow instructions. OK, so having said that …

I am using the latest version of Firefox [98.0.2 (64-bit)] on a bog standard Dell laptop under Windows 10 [Edition Windows 10 Home, Version 21H2, OS build 19044.1620, Windows Feature Experience Pack 120.2212.4170.0].

I have recently opened an HSBC bank account. If I try to access their UK online banking site (https://www.hsbc.co.uk/) using Firefox (which I should very much prefer to do than with any other browser), it is missing the most important feature of 'Chat' (the only sensible way of talking to HSBC without having to endure a half-hour wait). However, if I access it using any other browser (e.g., Microsoft Edge) the 'Chat' facility is available in the bottom right-hand corner of the screen. Please note that with Firefox I am using a 'container' (called HSBC) - I don't think that Edge has similar facilities.

Can anybody please tell me whether I might have some setting or other (e.g., say something to do with 'pop-ups' which I think that the HSBC's 'Chat' facility uses) set incorrectly?

Thank you and best regards

John

Asked by the.sharps 2 years ago

Answered by FredMcD 1 year ago

  • Archived

Netflix, Twitch, HBOMax aren't playing video

I've tried using the websites in the title all day and none of them work at all. Netfilx gives me the 7701 error code, Twitch gives me the error #4000, and HBOMax and Dis… (read more)

I've tried using the websites in the title all day and none of them work at all. Netfilx gives me the 7701 error code, Twitch gives me the error #4000, and HBOMax and Disney+ stay loading. I've tried a lot of the solutions I've seen (turn on and off the drm player, delete cookies, reset cache, refreash firefox, uninstalling and reinstalling firefox, updating drivers, removing all addons) and none of them have worked. The same thing happens with Opera. I've tried using Chrome and that seems to be working well so I don't think it has to do witth my computer.

Asked by Unmitt 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

refreshed browser

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anythi… (read more)

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

Asked by joe2look 2 years ago

Answered by joe2look 1 year ago

  • Archived

Firefox and pages are broken

Hello, so Uh from some point my we pages stopped working when they are using Javascript page like wormhole.app for example and when I launched Firefox, my theme was disab… (read more)

Hello, so Uh from some point my we pages stopped working when they are using Javascript page like wormhole.app for example and when I launched Firefox, my theme was disabled and all my extensions were installed, but not showing in the extension bar

They had invisible icons which can be clicked on and show text like "dark reader etc." But when you click them it doesn't show anything I'm on windows 10

Asked by Asuna Yuuki 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SSL_ERROR_BAD_MAC_ALERT occurs on a website that has worked fine in the past & rarely works now.

I have Firefox 99.0.1 (64-Bit) now & have not had a problem in the past accessing https://customer.xfinity.com/#/services/internet#usage. Now, it partially loads &am… (read more)

I have Firefox 99.0.1 (64-Bit) now & have not had a problem in the past accessing https://customer.xfinity.com/#/services/internet#usage.

Now, it partially loads & often get the "SSL_ERROR_BAD_MAC_ALERT" error.

In looking it up, this error appears to be specific to Firefox.

It was an issue 3 years ago: [https://support.mozilla.org/en-US/que.../1256432].

For the past few years, Firefox has had more problems with websites that work fine in other browsers, even the EDGE browser. Even in the 3-year-old bug mention above, it works in other browsers, but in the Firefox browser fails.

Firefox needs to fix this bug. It should not be an issue for over 3 years, especially when it works fine in other browsers.

Asked by Jeff_Schafer1 1 year ago

Last reply by Jeff_Schafer1 1 year ago

  • Archived

Trying to download txt files automatically

Hello, I am trying to download some txt files via firefox in an automatic fashion using the python webbrowser API. Firefox opens the txt files directly in the tab, which … (read more)

Hello, I am trying to download some txt files via firefox in an automatic fashion using the python webbrowser API. Firefox opens the txt files directly in the tab, which leads to all kind of unwanted behavior when trying to use the right click save option. Is it possible just to save the txt files? Looking at previous forum entries, I tried changing the Content-Disposition and Content-Type via plugin, but they did not seem to affect the link given. Thanks

Asked by JensHumrich 1 year ago

Last reply by JensHumrich 1 year ago

  • Archived

Firefox is not allowed to view a web page

Hello I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot) Firefox Can’t Open This Page To protect your security, acco… (read more)

Hello

I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot)

Firefox Can’t Open This Page To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window

Everytime I try 'open it in a new window' it just takes me to my Google site 'sign in' page.

Help!!!!!!!!!!!!!!!!

Asked by acwilkes219 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (read more)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Asked by edubling 2 years ago

Answered by FredMcD 1 year ago

  • Archived

my internet

kindly am having a problem in opening a document in my yahoo account ,also i cant log in to a quick book online .....am geting a message the the site is not secure thoug… (read more)

kindly am having a problem in opening a document in my yahoo account ,also i cant log in to a quick book online .....am geting a message the the site is not secure though my internet is okay. kindly what could be the problem?

Asked by ndongadaniel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Relaoding a changed Website / Cache clearing

Good morning, I am having a problem with FF on Android. I test a Website on my local Maschine. When I change anything in the code the changes are immediately vissible on … (read more)

Good morning, I am having a problem with FF on Android. I test a Website on my local Maschine. When I change anything in the code the changes are immediately vissible on my desktop browser.

But on my mobile firefox it takes ages. Seriously. It makes testing my website on my phone so frustrating. I cant quickly test a change on my website.

I already set a Meta-Tag that should prevent caching. To no effect whatsoever.

What can I do? How can I deactivate the cache of my FF-Mobile? Do I have to, because ... Why has the Meta-Tag no effect?

Thanks for any advive

Asked by julius8 1 year ago

Last reply by -elison- 1 year ago

  • Archived

Fire fox didn't have javascript and, when i play youtube video in floting windows, i can't tauch youtube search and other web site properly

Fire fox didn't have javascript and, when i play youtube video in floting windows, i can't tauch youtube properly i can't search and tauch ,any other website. Also Very s… (read more)

Fire fox didn't have javascript and, when i play youtube video in floting windows, i can't tauch youtube properly i can't search and tauch ,any other website. Also Very slow this browser,its taking to take a very long time to load web page i want to send you video

Asked by jsjoshua45 1 year ago

Last reply by Paul 1 year ago