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  • Archived

Organization (school) logo appears as a broken image in Gmail (Google workspace)

Hello, My school uses Google workspace. The logo of my schools appears as a broken image in Gmail/Google drive etc. when I use Mozilla Firefox (Ver 93.0) to login into my… (read more)

Hello, My school uses Google workspace. The logo of my schools appears as a broken image in Gmail/Google drive etc. when I use Mozilla Firefox (Ver 93.0) to login into my account. The problem does not happen if I use other browsers like Chrome or Microsoft edge. Could you please look into this problem. I am attaching a screenshot.

Thank You Samarjeet Chanda

Asked by mechanical.samarjeet 2 years ago

Last reply by Sara 2 years ago

  • Archived

Log in to website

Trying to log into my investing website (Vanguard) So.............I log into the website periodically and several weeks or more ago they 'updated' their site with a new … (read more)

Trying to log into my investing website (Vanguard)

So.............I log into the website periodically and several weeks or more ago they 'updated' their site with a new look. So when I go to it, it has 'auto-filled' my username and password (just like it used to do) and after the site does the 'handshake' with the window I press the 'Log In' button and nothing happens. Nothing at all, it just sits there. I can launch my (outdated) Internet Explorer browser and do the same thing and it works fine and I go right in to the site. I've tried deleting cookies for the site on the Firefox browser but it doesn't change anything.

So..........ideas? Maybe a plug-in problem???

Thanks, Kent

Asked by kentoc.58 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Netflix and Youtube Videos not playing

For some reason I can't watch any of the licensed content on youtube I purchased, and I cannot watch anything on netflix. Both problems appeared at the same time so I tho… (read more)

For some reason I can't watch any of the licensed content on youtube I purchased, and I cannot watch anything on netflix. Both problems appeared at the same time so I thought they might be related. I have disabled hardware acceleration with no effect. I have cleared history and deleted cookies. I have also disabled my vpn, but none of it works.

Anyone else had this problem? Netflix says "browser not supported" and youtube says "problems showing licensed content."

Asked by eric.lightner 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Youtube Videos Infinitely Loading (Attempting to Load but Never Do)

Hello, A few months ago, Firefox has not been loading Youtube videos properly. The video just never loads. Debugging steps I have done. 1) Disabled Hardware Acceleration… (read more)

Hello, A few months ago, Firefox has not been loading Youtube videos properly. The video just never loads. Debugging steps I have done.

1) Disabled Hardware Acceleration 2) Deleted all cookies & cache 3) Ran Firefox in Troubleshoot Mode 4) Uninstalled Firefox & Reinstalled 5) Not a part of my debug but I recently did a fresh install of windows on my computer and installed Firefox with the same issue. I do get videos to work on both Edge and Chrome

I am at a loss at this point and any helping hints would be useful. I have an inkling that it might be put to my playback device but it wouldn't explain why it plays just fine on other browsers.

Any ideas?

Asked by Aidoneus 2 years ago

Last reply by Aidoneus 1 year ago

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Cam some fix > Walmart Grocery pickup checkout error

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic fo… (read more)

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic for error/crash received.

Asked by Don Mashak 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Content in iframes being downloaded instead of displayed

Today I visited a website that I often visit which uses pdfs embeded onto the page using <iframes> but instead of the embeded pdfs appearing on the page, I was prom… (read more)

Today I visited a website that I often visit which uses pdfs embeded onto the page using <iframes> but instead of the embeded pdfs appearing on the page, I was prompted with the download pop-up asking if I would like to open or save the pdf. If I choose open in firefox, it opens in a new tab (basically acting as if I had clicked a download link) - this happens automatically when I visit the page.

This is an example of the type of page: https://www.w3docs.com/tools/code-editor/1085

When I go to this site I just see a black frame where the embed should be, and am prompted to download/open the pdf. (screenshot attached)

Asked by acefear 1 year ago

Last reply by acefear 1 year ago

  • Archived

Can't sign in to Tracfone account with FFx but can with Edge

I can't sign in to a Tracfone account (tracfone.com) I still have using FFx but I can with Edge. I think this problem started the last time FFx updated. … (read more)

I can't sign in to a Tracfone account (tracfone.com) I still have using FFx but I can with Edge. I think this problem started the last time FFx updated.

Asked by ZimmyZoBar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

programs asking to update FireFox

I have two (so far) websites, e.g. yahoo mail and Intuit, that tell me I need to update FireFox. (Can ignore only Yahoo.) However, I did one update, which blew away all o… (read more)

I have two (so far) websites, e.g. yahoo mail and Intuit, that tell me I need to update FireFox. (Can ignore only Yahoo.) However, I did one update, which blew away all of my add-ons, and I found that I was using latest version.

Does anyone have a solution? Are sites not accepting tracking and ad blocking now? I also use DuckDuckGo for search engine.

Would appreciate some words of wisdom on this.

Thank you, Bonsaibill

Asked by BonsaiBill 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox becoming troublesome with purchases and logins

Used to be my go-to browser; now I just use it to download stuff. I often can't make online purchases whenever PayPal is involved; a pop-up window "doesn't," or a click-… (read more)

Used to be my go-to browser; now I just use it to download stuff.

I often can't make online purchases whenever PayPal is involved; a pop-up window "doesn't," or a click-button is missing (like "complete purchase") or some such. I've had to fire up Chrome to make a purchase easily half a dozen times in the past several months to make a purchase.

NOW, it won't let me log in to my TracFone accounts, of which I have two. I use a password manager because it's impossible to keep track of 'em all. It fills in the fields correctly (I triple-verified this with my master spreadsheet of passwords), and I get an "invalid username or password" message every time, for either account. I can log in just fine with Chrome, same password manager.

I'm sure there's a fix, like flush the cache and delete all cookies and such, but really... I never used to have do to any of that, Firefox was rock solid and never gave me any grief, and then after some update was installed (can't say when), this stuff started up. It's starting to act like Windows, where I spend as much time wrestling with the OS as I do trying to use it (100% disk usage and other nonsense).

Am I the only one experiencing this kind of issue? Is there a bug-fix for any of it? If not, I'd like to submit one (two, if the paypal thing and the login thing have to be treated as separate problems).

Thanks for reading this.

karl

Asked by Karl Anonomyous 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

O’Reilly not loading page properly

Dear Firefox community I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is th… (read more)

Dear Firefox community

I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is that the page is not loaded at once, but more "on demand," that is, it loads once we scroll down (fig. oreilly_firefox_01). It takes like 1s or 2s to load to load the rest of the text (fig. oreilly_firefox_02). Maybe it's related with the last Firefox update. With Chrome it works as expected.

It's not a big issue, just annoying.

94.0.2 (64-bit) OS Name: Microsoft Windows 10 Education OS Version: 10.0.18363 N/A Build 18363

Asked by marcelo.garcia 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unable to search Fandom wikis

So there's a feature that Chrome has in that it can smartly detect which fields are search fields without having you to use bookmarks at all. Wow. Tab to search websites… (read more)

So there's a feature that Chrome has in that it can smartly detect which fields are search fields without having you to use bookmarks at all.

Wow. Tab to search websites. Works instantly out of the box.

Meanwhile, I can't even get any way to get Fandom wikis to be able to be searchable. No rightclick keyword on any page there works at all.

Asked by Shadow86 1 year ago

Last reply by Shadow86 1 year ago

  • Archived

Cannot Access Vanguard Account on several PC's Uing Firefox. CHrome and Edge work fine

FIgure out what is causing my problem. WHen I am login site and click the login button nothing happens. Have checked extensions, run in safe mode but still no luck after … (read more)

FIgure out what is causing my problem. WHen I am login site and click the login button nothing happens. Have checked extensions, run in safe mode but still no luck after the update before the last 3

Asked by chucklestx 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

I have one web site that will not recognize my pass word and pass code. It used to work untill down loading Firefox updates.

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed … (read more)

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed me to continue to the main web page. At this time all of the add-ons are disabled. Cornerstone web site is the only site not recognizing login. Please help.

Asked by donald 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Several sites (PayPal and others) are no longer accessible via Firefox

Several sites (PayPal and others) that I have always been able to access using Firefox are no longer accessible via Firefox (so I have to use a different browser for thes… (read more)

Several sites (PayPal and others) that I have always been able to access using Firefox are no longer accessible via Firefox (so I have to use a different browser for these sites). It was suggested to me to delete cache and cookies; I have done that-it made no difference

Asked by Timothy1610 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

unable to view content in OTT platforms

Hello Sir/Ma'am, I am unable to watch series and movies through firefox browsers, I faced the issue initially on Netflix (date- 03/12/2021, it showed that there was a pr… (read more)

Hello Sir/Ma'am,

I am unable to watch series and movies through firefox browsers, I faced the issue initially on Netflix (date- 03/12/2021, it showed that there was a problem to play the video and to update the browser to latest version, when i checked the browser was all updated to date. The same issue is continuing today (date- 04/12/2021), and it is the same for Disney+Hotstar as well. Please fix this issue.

Thank you Divya Naik

Asked by divyagnaik1732 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Website oddity

https://www.wcb.ny.gov/content/main/hcpp/MedicalTreatmentGuidelines/2014TreatGuide.jsp When visiting the site in firefox, it is said that the page is not found, or at le… (read more)

https://www.wcb.ny.gov/content/main/hcpp/MedicalTreatmentGuidelines/2014TreatGuide.jsp

When visiting the site in firefox, it is said that the page is not found, or at least a portion of the page. When visiting in Chromium-based browser, the data are available normally.

Asked by aschreiber 1 year ago

Last reply by FredMcD 1 year ago